提取后的分类输入 JSON
{
"ticket": {
"ticket_id": "1253710",
"subject": "Re: Your Momcozy order 1672094 is on the way!",
"description": "Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please. \nOn Mon, May 11, 2026 at 3:46 AM Momcozy wrote:\n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK05kaljIjVAlpThKjUl2ML9PNOJI1r6CnmhRG3S-2FFhRFHD8XGKFjQOLPpy64w5m1CPeNxVEBMwT2GJU3onf7DPgRBcYQLOShMLZ03K1-2FZ-2FyB0tZOosbh-2Bo7cnGulUczlvOWL54pJEQkbYokWllI0yztS7-2FpUw-2BpvZQARMAcs27HzUxrz-2Bnt6INMerIkcnCwbWr8H14-2BjbdH-2BmD3JOGsoEqj5rN3TmWU6kMqOEXbSd9DxiBEZhnO3o8SDoLEcaTNX8g-3DuwoX_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFOggGnYiy1xzgC5kZVkhRt2lVDHUXAh1oV0ltEFGCjPq9nauo8j-2FCwaQyRu5q3g85k3TiogGN0wwdnBHNwCc-2BQD4FcAPpU2Lp2BZKvW-2BJT04WJOwmvBkBoiYD9bRMXSUJl7iSU2FuH9-2FyKuKV4AoWhE-3D)\n\nYour order is on the way!\n\nHi Sri Priya,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1672094\nOrder date: 2026-05-11 at 10:37\n\nWhat's been shipped\n\nItems (2)\n\n,,,\n\nShipment status Pending\n\nM9 Wearable Breast Pump Replacement Parts\nFlange 24mm*1\nx2\nCA$33.00\n\nShipped with YunExpress\nTracking number YT2613101001335687\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5SteQmm4lOCg9zHSrYX5iqWE-2FCJG88U6wReAbNX62-2BqbMjWrDs-2BaKNN66SN-2B6-2BNnqSdlXvNFA02iQuOOpkDKbHBAqhVpI-2F06hFCUjIXpwf9J3yXsPlHgXckyc-2B93hjJSQZVDhjgiclG0omgIyAY2LcUshIZy-2BY2mGhXvVHFe7lNVtLtXHBNUaL4Loyyp00Uu-2FdFBypdTK-2FmdIQ2Fun0Zbu6pjk-2FqTaodQU0eyqsqg1uZGjqDkXPd7Acjyk-2FwcttkVy42FJXMTOfx6-2BK86j2euLGkoy-2F3puP1kN7YFUPXq571A0IzJUD13O0-2BfHEmaztipBF4fhEsBMHoJu5Fghvi3-2BeytTBYHyjBRzp1MNSuSV1YtJ9WR5yv9zOd-2FVG7NNqMZTwD26aAikdQzQlQF2Ao278jQ2ESjVRlPKe5eBX3w12bjcX4FrVp4YUtXz3PZsUnsJBlEDEiVAilTk3X7Vrhe4IC6Ya9FkEqUSbdqpyYBSdFM6lGC0wSkF-2Fzz4RU4-2Bo5jEVOvOAjS9mdiRGKNnUgDh3KefhjTsb85YX-2FuoQUE-2BPBiRKy0-2Fiao4gI6hzXNEC27y5KTbL2TUGULQ82UezyQM7fZknbX6LfbYF3jWni7yyFyV22kmBQZFfI9gvzOeqJezAVy8cvB5DbdA0eKkzY-2BDFmG32U6G4e31gt5yENwxuo-2Bjwi2wj464WziNZw2g8DNdy-2Fp1hyXwV3yVn0UGY0BvrU1XBGPOY90di1aRuSvYEbApKfojqVlXgWWLMZMLVl7YqOYjv76wuVbK-2BT0qFa6ZstORzEYKRAnD7dPx-2BNdDXpc-2FqOI0c91aVe4VGPCow44uoZvncPghUG8-2BzQdJrtH4s4J8F-2BDdvvjp0CdnnyeKwLwetDJq4ic2VVamQmXQsxia5AZCKkJ9MmjmQuxs8Lk09b44-2B3z7MZkX2sHXZ-2BB2hLhjqcYB-2BHMQkWZJzuJIMkho-2FPu8O2OYh2xd9iVAH-2BGa3-2BWt6cZ-2BvMBMdd4WbnhYfVbmA2n1FnxJl7GjtZ-2Bc9adUXIrCRyOv4cA0XTBkrMEs8MPVaL2b3t4kbL7pJqjgPS29kls2tcY7A1l-2BEIpfqcGK7b3nT7Uj-2BKg9fetnlZ1d97wnSO36vZvjFVz-2BOO7UKEN7ADyVL2kr3X0bgXxk-2BZJHRyaQKuwDzSY-2BOD6hkX54CWB-2B-2BTnBWRtymLAunHbtfK0Lc5gsjN-2Fr9NhmMFJU0NyvKxRfA6B4hI3EOhavfa3lwq-2BAOmODdsmAOjr7M-2F6I9vTQEt6JsxZ43AhGxRqEHF5pHjLPoiFJS0BiIEV-2BxVUg-2BD8-3D5o28_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFOy3DBK0YYbJxuNcizJZh4ZvOfUieK5Tj-2BhYRrDBVJM1WnktUzLmoV6V1qpNPr2DB5CaGr0Ztfm-2BfA4vWuz-2BfTVvXw0hY88wf61uxEbch7UWEwUYTAM6zFWrE2YYtllVZkcS-2Fa93jaY-2F-2Bc2N8NCoOPQ-3D)",
"status": "pending",
"priority": "urgent",
"product_model": "milk pump::Momcozy::M9",
"created_at": "2026-05-13T03:24:04Z",
"updated_at": "2026-05-13T07:59:07Z"
},
"zendesk_fields": {
"agents_notes_field_id": "34029476051481",
"agents_notes_label": "",
"agents_notes": "",
"category_field_id": "34154549939865",
"category_name": "Orders&Logistics::Return-Shipping delays",
"category_value": "orders_logistics__return-shipping_delays",
"category_zh": "因物流延迟退货"
},
"channel_summary": {
"local_channel": "Agent",
"conversation_channels": {
"web": 1,
"email": 1
}
},
"messages": [
{
"conversation_id": "57876748622873",
"type": "Comment",
"created_at": "2026-05-13T07:59:07Z",
"author_id": "52091955386265",
"author_name": "RT-CD-Pump-Eon",
"author_role": "agent",
"sender_type": "agent",
"channel": "web",
"public": true,
"recording_type": "",
"text": "Hi there,\n \nThank you for contacting us. We fully understand your concerns and sincerely apologize for any inconvenience or trouble this may cause.\n \nDue to limited stock, your order will be shipped from our China warehouse, which will naturally take longer. The estimated delivery time is 7-12 business days from the shipping date. We sincerely appreciate your patience.\n \nRegarding your order cancellation request, we need to be honest with you about the current situation: your package is currently in transit. We have attempted to contact the logistics company to intercept the package, but without success. This means that from a logistical perspective, canceling the order and preventing delivery is not feasible.\n \nGiven your current situation, please ensure that the package remains unopened and unsigned upon receipt. If you no longer need the package, please contact us for a return.\n \nWe understand that this solution will require you to spend additional time and effort processing the return, which is certainly not our intention. We again sincerely apologize for the significant inconvenience and negative experience that the delayed delivery of the product has caused to your breastfeeding process.\n \nWe sincerely hope this matter can be resolved satisfactorily and thank you again for your communication. \n \nSincerely, \nMomcozy Customer Service Team"
},
{
"conversation_id": "57866695620121",
"type": "Comment",
"created_at": "2026-05-13T03:24:04Z",
"author_id": "57764235362073",
"author_name": "Sri Priya",
"author_role": "end-user",
"sender_type": "customer",
"channel": "email",
"public": true,
"recording_type": "",
"text": "Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please. On Mon, May 11, 2026 at 3:46 AM Momcozy wrote:\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Momcozy \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Your order is on the way!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Hi Sri Priya,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Order number: 1672094\nOrder date: 2026-05-11 at 10:37 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Items (2) \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ,,,\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipment status Pending \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n M9 Wearable Breast Pump Replacement Parts \n \n \n \n \n \n \n \n Flange 24mm*1 \n \n \n \n \n \n \n \n x2 \n \n \n \n \n \n \n \n CA$33.00 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipped with YunExpress \n \n \n \n Tracking number YT2613101001335687 \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n View tracking page\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n No longer want to receive these emails? \n \n \n \n \n \n \n \n Unsubscribe"
}
]
}
ticket_raw_json
{
"custom_fields": [
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"id": 32685292044825,
"value": "shopify_official_web",
"name": "Shopify::Official web"
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"id": 33749938239513,
"value": "milk.pump_momcozy_m9_mobile.flow_",
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"custom_status_id": 32358772424217,
"ticket_id": 1253710,
"assignee_id": 52091955386265,
"created": "2026-05-13T03:24:04Z",
"subject": "Re: Your Momcozy order 1672094 is on the way!",
"support_type": "Agent",
"32685292044825": "Shopify::Official web",
"33749938239513": "milk pump::Momcozy::M9",
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"34154549939865": "Orders&Logistics::Return-Shipping delays",
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}
],
"ticket": {
"id": 1253710,
"subject": "Re: Your Momcozy order 1672...",
"description": "Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please. \nOn Mon, May 11, 2026 at 3:46 AM Momcozy <tracking_support@momcozy.com> wrote:\n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK05kaljIjVAlpThKjUl2ML9PNOJI1r6CnmhRG3S-2FFhRFHD8XGKFjQOLPpy64w5m1CPeNxVEBMwT2GJU3onf7DPgRBcYQLOShMLZ03K1-2FZ-2FyB0tZOosbh-2Bo7cnGulUczlvOWL54pJEQkbYokWllI0yztS7-2FpUw-2BpvZQARMAcs27HzUxrz-2Bnt6INMerIkcnCwbWr8H14-2BjbdH-2BmD3JOGsoEqj5rN3TmWU6kMqOEXbSd9DxiBEZhnO3o8SDoLEcaTNX8g-3DuwoX_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFOggGnYiy1xzgC5kZVkhRt2lVDHUXAh1oV0ltEFGCjPq9nauo8j-2FCwaQyRu5q3g85k3TiogGN0wwdnBHNwCc-2BQD4FcAPpU2Lp2BZKvW-2BJT04WJOwmvBkBoiYD9bRMXSUJl7iSU2FuH9-2FyKuKV4AoWhE-3D)\n\nYour order is on the way!\n\nHi Sri Priya,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1672094\nOrder date: 2026-05-11 at 10:37\n\nWhat's been shipped\n\nItems (2)\n\n,,,\n\nShipment status Pending\n\nM9 Wearable Breast Pump Replacement Parts\nFlange 24mm*1\nx2\nCA$33.00\n\nShipped with YunExpress\nTracking number YT2613101001335687\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5SteQmm4lOCg9zHSrYX5iqWE-2FCJG88U6wReAbNX62-2BqbMjWrDs-2BaKNN66SN-2B6-2BNnqSdlXvNFA02iQuOOpkDKbHBAqhVpI-2F06hFCUjIXpwf9J3yXsPlHgXckyc-2B93hjJSQZVDhjgiclG0omgIyAY2LcUshIZy-2BY2mGhXvVHFe7lNVtLtXHBNUaL4Loyyp00Uu-2FdFBypdTK-2FmdIQ2Fun0Zbu6pjk-2FqTaodQU0eyqsqg1uZGjqDkXPd7Acjyk-2FwcttkVy42FJXMTOfx6-2BK86j2euLGkoy-2F3puP1kN7YFUPXq571A0IzJUD13O0-2BfHEmaztipBF4fhEsBMHoJu5Fghvi3-2BeytTBYHyjBRzp1MNSuSV1YtJ9WR5yv9zOd-2FVG7NNqMZTwD26aAikdQzQlQF2Ao278jQ2ESjVRlPKe5eBX3w12bjcX4FrVp4YUtXz3PZsUnsJBlEDEiVAilTk3X7Vrhe4IC6Ya9FkEqUSbdqpyYBSdFM6lGC0wSkF-2Fzz4RU4-2Bo5jEVOvOAjS9mdiRGKNnUgDh3KefhjTsb85YX-2FuoQUE-2BPBiRKy0-2Fiao4gI6hzXNEC27y5KTbL2TUGULQ82UezyQM7fZknbX6LfbYF3jWni7yyFyV22kmBQZFfI9gvzOeqJezAVy8cvB5DbdA0eKkzY-2BDFmG32U6G4e31gt5yENwxuo-2Bjwi2wj464WziNZw2g8DNdy-2Fp1hyXwV3yVn0UGY0BvrU1XBGPOY90di1aRuSvYEbApKfojqVlXgWWLMZMLVl7YqOYjv76wuVbK-2BT0qFa6ZstORzEYKRAnD7dPx-2BNdDXpc-2FqOI0c91aVe4VGPCow44uoZvncPghUG8-2BzQdJrtH4s4J8F-2BDdvvjp0CdnnyeKwLwetDJq4ic2VVamQmXQsxia5AZCKkJ9MmjmQuxs8Lk09b44-2B3z7MZkX2sHXZ-2BB2hLhjqcYB-2BHMQkWZJzuJIMkho-2FPu8O2OYh2xd9iVAH-2BGa3-2BWt6cZ-2BvMBMdd4WbnhYfVbmA2n1FnxJl7GjtZ-2Bc9adUXIrCRyOv4cA0XTBkrMEs8MPVaL2b3t4kbL7pJqjgPS29kls2tcY7A1l-2BEIpfqcGK7b3nT7Uj-2BKg9fetnlZ1d97wnSO36vZvjFVz-2BOO7UKEN7ADyVL2kr3X0bgXxk-2BZJHRyaQKuwDzSY-2BOD6hkX54CWB-2B-2BTnBWRtymLAunHbtfK0Lc5gsjN-2Fr9NhmMFJU0NyvKxRfA6B4hI3EOhavfa3lwq-2BAOmODdsmAOjr7M-2F6I9vTQEt6JsxZ43AhGxRqEHF5pHjLPoiFJS0BiIEV-2BxVUg-2BD8-3D5o28_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFOy3DBK0YYbJxuNcizJZh4ZvOfUieK5Tj-2BhYRrDBVJM1WnktUzLmoV6V1qpNPr2DB5CaGr0Ztfm-2BfA4vWuz-2BfTVvXw0hY88wf61uxEbch7UWEwUYTAM6zFWrE2YYtllVZkcS-2Fa93jaY-2F-2Bc2N8NCoOPQ-3D)\n\n ",
"is_group_public": true,
"status": "pending",
"type": "incident",
"priority": "urgent",
"url": "https://rootglobal.zendesk.com/api/v2/tickets/1253710.json",
"custom_status_id": 32358772424217,
"brand_id": 32404259465241,
"last_comment": {
"id": 57876748622873,
"body": "Hi there,\n \nThank you for contacting us. We fully understand your concerns and sincerely apologize for any inconvenience or trouble this may cause.\n \nDue to limited stock, your order will be shipped from our China warehouse, which will naturally take longer. The estimated delivery time is 7-12 business days from the shipping date. We sincerely appreciate your patience.\n \nRegarding your order cancellation request, we need to be honest with you about the current situation: your package is currently in transit. We have attempted to contact the logistics company to intercept the package, but without success. This means that from a logistical perspective, canceling the order and preventing delivery is not feasible.\n \nGiven your current situation, please ensure that the package remains unopened and unsigned upon receipt. If you no longer need the package, please contact us for a return.\n \nWe understand that this solution will require you to spend additional time and effort processing the return, which is certainly not our intention. We again sincerely apologize for the significant inconvenience and negative experience that the delayed delivery of the product has caused to your breastfeeding process.\n \nWe sincerely hope this matter can be resolved satisfactorily and thank you again for your communication. \n \nSincerely, \nMomcozy Customer Service Team",
"created_at": "2026-05-13T07:59:07Z",
"author_id": 52091955386265,
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conversation_raw_json
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"id": 57876748622873,
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"body": "Hi there,\n\nThank you for contacting us. We fully understand your concerns and sincerely apologize for any inconvenience or trouble this may cause.\n\nDue to limited stock, your order will be shipped from our China warehouse, which will naturally take longer. The estimated delivery time is 7-12 business days from the shipping date. We sincerely appreciate your patience.\n\nRegarding your order cancellation request, we need to be honest with you about the current situation: your package is currently in transit. We have attempted to contact the logistics company to intercept the package, but without success. This means that from a logistical perspective, canceling the order and preventing delivery is not feasible.\n\nGiven your current situation, please ensure that the package remains unopened and unsigned upon receipt. If you no longer need the package, please contact us for a return.\n\nWe understand that this solution will require you to spend additional time and effort processing the return, which is certainly not our intention. We again sincerely apologize for the significant inconvenience and negative experience that the delayed delivery of the product has caused to your breastfeeding process.\n\nWe sincerely hope this matter can be resolved satisfactorily and thank you again for your communication.\n\nSincerely,\nMomcozy Customer Service Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hi there,<br> <br>Thank you for contacting us. We fully understand your concerns and sincerely apologize for any inconvenience or trouble this may cause.<br> <br>Due to limited stock, your order will be shipped from our China warehouse, which will naturally take longer. The estimated delivery time is 7-12 business days from the shipping date. We sincerely appreciate your patience.<br> <br>Regarding your order cancellation request, we need to be honest with you about the current situation: your package is currently in transit. We have attempted to contact the logistics company to intercept the package, but without success. This means that from a logistical perspective, canceling the order and preventing delivery is not feasible.<br> <br>Given your current situation, please ensure that the package remains unopened and unsigned upon receipt. If you no longer need the package, please contact us for a return.<br> <br>We understand that this solution will require you to spend additional time and effort processing the return, which is certainly not our intention. We again sincerely apologize for the significant inconvenience and negative experience that the delayed delivery of the product has caused to your breastfeeding process.<br> <br>We sincerely hope this matter can be resolved satisfactorily and thank you again for your communication. <br> <br>Sincerely, <br>Momcozy Customer Service Team<br></div>",
"plain_body": "Hi there,\n \nThank you for contacting us. We fully understand your concerns and sincerely apologize for any inconvenience or trouble this may cause.\n \nDue to limited stock, your order will be shipped from our China warehouse, which will naturally take longer. The estimated delivery time is 7-12 business days from the shipping date. We sincerely appreciate your patience.\n \nRegarding your order cancellation request, we need to be honest with you about the current situation: your package is currently in transit. We have attempted to contact the logistics company to intercept the package, but without success. This means that from a logistical perspective, canceling the order and preventing delivery is not feasible.\n \nGiven your current situation, please ensure that the package remains unopened and unsigned upon receipt. If you no longer need the package, please contact us for a return.\n \nWe understand that this solution will require you to spend additional time and effort processing the return, which is certainly not our intention. We again sincerely apologize for the significant inconvenience and negative experience that the delayed delivery of the product has caused to your breastfeeding process.\n \nWe sincerely hope this matter can be resolved satisfactorily and thank you again for your communication. \n \nSincerely, \nMomcozy Customer Service Team",
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"to": {
"address": "sripriyamottala@gmail.com",
"name": "Sri Priya"
},
"rel": null
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"created_at": "2026-05-13T07:59:07Z",
"metadata": {
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{
"id": 57866695620121,
"type": "Comment",
"author_id": 57764235362073,
"body": "Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please.\n\nOn Mon, May 11, 2026 at 3:46 AM Momcozy <tracking_support@momcozy.com> wrote:\n\n> \n>\n> **Momcozy**\n>\n> **Your order is on the way!**\n>\n> Hi Sri Priya,\n> We're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n>\n> Order number: 1672094\n> Order date: 2026-05-11 at 10:37\n>\n> What's been shipped\n>\n> Items (2)\n>\n> ,,,\n>\n> Shipment status Pending\n>\n> \n>\n> M9 Wearable Breast Pump Replacement Parts\n>\n> Flange 24mm*1\n>\n> x2\n>\n> CA$33.00\n>\n> Shipped with YunExpress\n>\n> Tracking number YT2613101001335687\n>\n>\n>\n> View tracking page\n>\n> No longer want to receive these emails?\n>\n> Unsubscribe\n>\n> \n>\n> ",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"auto\">Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please. </div><div dir=\"auto\"><div dir=\"auto\"><div dir=\"ltr\">On Mon, May 11, 2026 at 3:46 AM Momcozy <<a href=\"mailto:tracking_support@momcozy.com\" rel=\"noreferrer\">tracking_support@momcozy.com</a>> wrote:<br></div><blockquote style=\"border-left-width: 1px; border-left-color: #ccc; border-left-style: solid; padding-left: 1ex; margin: 0 0 0 .8ex;\"><u></u>\n\n<div style=\"word-spacing: normal; background-color: #dfe3e8;\">\n \n \n <div style=\"background-color: #dfe3e8;\">\n \n \n \n \n \n <div style=\"background: transparent; background-color: transparent; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: transparent; background-color: transparent; width: 100%; background-color: transparent\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0 46px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: #000000;\" align=\"center\"><a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK05kaljIjVAlpThKjUl2ML9PNOJI1r6CnmhRG3S-2FFhRFHD8XGKFjQOLPpy64w5m1CPeNxVEBMwT2GJU3onf7DPgRBcYQLOShMLZ03K1-2FZ-2FyB0tZOosbh-2Bo7cnGulUczlvOWL54pJEQkbYokWllI0yztS7-2FpUw-2BpvZQARMAcs27HzUxrz-2Bnt6INMerIkcnCwbWr8H14-2BjbdH-2BmD3JOGsoEqj5rN3TmWU6kMqOEXbSd9DxiBEZhnO3o8SDoLEcaTNX8g-3DuwoX_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFOggGnYiy1xzgC5kZVkhRt2lVDHUXAh1oV0ltEFGCjPq9nauo8j-2FCwaQyRu5q3g85k3TiogGN0wwdnBHNwCc-2BQD4FcAPpU2Lp2BZKvW-2BJT04WJOwmvBkBoiYD9bRMXSUJl7iSU2FuH9-2FyKuKV4AoWhE-3D\" style=\"text-decoration: none;\" rel=\"noreferrer\"><p style=\"font-size: 20px; color: #333333; text-align: center;\" align=\"center\" dir=\"auto\"><strong>Momcozy</strong></p></a></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"font-size: 24px; color: #000000;\"><strong>Your order is on the way!<br></strong></span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"color: #000000;\">Hi Sri Priya,<br></span><span style=\"color: #000000; \">We're excited to tell you that your order has been shipped and your items should be with you soon! I</span><span style=\"color: #000000; \">f you have any questions or need assistance, feel free to reply to this email anytime.</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"color: #000000;\">Order number: 1672094</span><br><span style=\"color: #000000;\">Order date: 2026-05-11 at 10:37</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0 16px;\" align=\"center\">\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; border-radius: 8px; max-width: 568px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; border-radius: 8px; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px;\" align=\"center\">\n \n \n <span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0 0 12px;\" align=\"center\">\n \n \n <div style=\"font-size: 0; line-height: 0; text-align: left; display: inline-block; width: 100%; direction: ltr;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">What's been shipped</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"right\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: right; color: #000000;\" align=\"right\">Items (2)</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t,,,</span>\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"background-color: #f0f0f0; font-size: 0px; word-break: break-word; padding: 0; background-color: #f0f0f0\">\n \n <p style=\"border-top-width: 1px; border-top-color: #c4c4c4; border-top-style: solid; font-size: 1px; width: 100%; margin: 0px auto;\" dir=\"auto\">\n </p>\n \n \n \n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0 0;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 1; text-align: left; color: #000000;\" align=\"left\">Shipment status <span style=\"font-weight: bold;\"><u></u><span> Pending </span><u></u></span></div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: left; padding: 12px 0 0;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: collapse; border-spacing: 0px;\">\n <tbody>\n <tr>\n <td style=\"width: 102px;\">\n \n <a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY0ZIWouDlumz5Uzm29ppYG-2BCNpmcBVTODGbxIKsu4EC-2Buej1TIQ606JhMiWyPIUkPnfUPS-2FFEV-2BniJdVhWFNJ2fMFdpYDr91VurT8Vy-2BPdtBPmQSRBKgu9JQ8JMPLdJ6MUB8BnfURqRdM4LwnXhCRSLImOlMt6HpOhQTRkc3qfzZobiN1aRnzzNyNeMp5dOjo6BR1lUnZ-2BFHcOr4DC5-2FizxoyWl2IiZngAOPlQEAbfSkBrPOu-2FHBcUvfyWJpq848WGCoZ3zNj5somizOi-2BbXpV3LRRSbk2CgcrQzQJD8KBwxz-2BcvqyBlFz5etWNRUa6cYgQ3f5B2aJcproAIsp2z99UMgWC8M57-2BFzeia699rxfG15l5_SyZyTwymSx7lTQuIR597CVAApbjNPueaiE-2B9Hrzr5R9TPTHNGFS44UklM4LnaqKheUvpDzxfgPdc1StZEcZLWsI8RQPvn8jkG9c-2Bs1fjiJF8ZD-2Bd6LI2X3EFxGVt4K-2FhFIashNGuDQ3Se-2BhxrST4AwefQL0G0AGaa5oxH6jPsQBtTOtk1q5rWHRSrodESQg3uXOxY063cQvK5a-2BBOeCGFEsWDAnaPO8IM9baac3ksdOflzJYg1qSL0yomMXA-2Bd0D4wmX67CoWWxgyOKjX73rHq5rUa4aS-2FMEw6-2BkgcG0-2FWFkKMM3wi14e8yfrOsLhvvj1n8NeYl9ZxsqayNYfkTjCdBKisDLkdEW5SfnZhQex0I-3D\" rel=\"noreferrer\">\n \n <img alt=\"Image was deleted or changed\" src=\"https://cdn.shopify.com/s/files/1/0559/2321/2486/files/M9WearableBreastPumpReplacementParts-24mmFlange_1.jpg?v=1723628462\" style=\"border-radius: 8px; display: block; outline: none; text-decoration: none; height: 102px; width: 100%; font-size: 13px; border-width: 0;\" width=\"102\" height=\"102\">\n \n </a>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">M9 Wearable Breast Pump Replacement Parts</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">Flange 24mm*1</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\"><u></u><span></span><u></u>x2<u></u><span></span><u></u></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">CA$33.00</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; text-decoration: line-through; color: #637381;\" align=\"left\"></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span><span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: #000000;\" align=\"left\">Shipped with <span style=\"font-weight: bold;\"><u></u><span> YunExpress </span><u></u></span></div>\n \n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: #000000;\" align=\"left\">Tracking number <span style=\"font-weight: bold;\"><u></u><span> YT2613101001335687 </span><u></u></span></div>\n \n \n <span></span>\n\n</td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t</span><span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px 0 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; line-height: 100%;\">\n <tbody>\n <tr>\n <td align=\"center\" style=\"border-radius: 8px; height: 48px; background-color: #333333; border-style: none; background-color: #333333\" valign=\"middle\">\n <p style=\"display: inline-block; background-color: #333333; color: #ffffff; font-size: 20px; font-weight: bold; line-height: 32px; text-decoration: none; text-transform: none; border-radius: 8px; margin: 0; padding: 8px 32px;\" dir=\"auto\">\n View tracking page\n </p>\n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; 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text-decoration: none;\" rel=\"noreferrer\">Unsubscribe</a></div>\n \n </td>\n </tr>\n <tr><td><span></span><span></span>\n </td></tr><tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 5px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: #888888;\" align=\"center\"></div>\n \n </td>\n </tr>\n <tr><td><span></span>\n </td></tr></tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: transparent; background-color: transparent; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: transparent; background-color: transparent; width: 100%; background-color: transparent\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n </div>\n \n </div>\n\n</blockquote></div></div></div>",
"plain_body": "Hello team, am actually in a rush to get the spare part I have no idea that these are coming all the way freon china because of which I ended up order another pair from Amazon so is there any possibility for me to cancel this order with you . If so, can you guide me through the process please. On Mon, May 11, 2026 at 3:46 AM Momcozy <tracking_support@momcozy.com> wrote:\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Momcozy \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Your order is on the way!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Hi Sri Priya,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Order number: 1672094\nOrder date: 2026-05-11 at 10:37 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Items (2) \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\t\t,,,\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipment status Pending \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n M9 Wearable Breast Pump Replacement Parts \n \n \n \n \n \n \n \n Flange 24mm*1 \n \n \n \n \n \n \n \n x2 \n \n \n \n \n \n \n \n CA$33.00 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipped with YunExpress \n \n \n \n Tracking number YT2613101001335687 \n \n \n \n\n\n \n \n \n \n \n \n \n \n \n\t\t\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n View tracking page\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n No longer want to receive these emails? \n \n \n \n \n \n \n \n Unsubscribe \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ",
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