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"description": "This is a follow-up to your previous request #1233500 \"Momcozy Air 1 Motor\"\n\nMay I have the tracking number please?",
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"text": "Hello,\n\nThank you for your update.\n\nUpon checking, your replacement is still in transit. Please wait for the carrier to deliver it at the earliest possible time.\n\nBelow is the tracking information for your package. You can easily track the status of your delivery by visiting the official website of the courier.\n\nHere is your tracking number: 1ZJ22F110302295814\nFeel free to track your package using this link: https://www.ups.com/track?track=yes&trackNums=1ZJ22F110302295814&loc=en_US&requester=ST/trackdetails\n \n\nThank you for your patience and understanding. \n\nBest regards,\nMomcozy Customer Support Team\n\n***Please note: Your ticket may be automatically closed by the system, but please don't worry. The closure of the ticket does not mean that your issue has been resolved. If you have any questions or concerns, please feel free to reach out to us anytime."
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"body": "Hello,\n\nThank you for your update.\n\nUpon checking, your replacement is still in transit. Please wait for the carrier to deliver it at the earliest possible time.\n\nBelow is the tracking information for your package. You can easily track the status of your delivery by visiting the official website of the courier.\n\nHere is your tracking number: 1ZJ22F110302295814\nFeel free to track your package using this link: https://www.ups.com/track?track=yes&trackNums=1ZJ22F110302295814&loc=en_US&requester=ST/trackdetails\n \n\n\nThank you for your patience and understanding. \n\nBest regards,\nMomcozy Customer Support Team\n\n***Please note: Your ticket may be automatically closed by the system, but please don't worry. The closure of the ticket does not mean that your issue has been resolved. If you have any questions or concerns, please feel free to reach out to us anytime.",
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"body": "Hello,\n\nThank you for your update.\n\nUpon checking, your replacement is still in transit. Please wait for the carrier to deliver it at the earliest possible time.\n\nBelow is the tracking information for your package. You can easily track the status of your delivery by visiting the official website of the courier.\n\nHere is your tracking number: 1ZJ22F110302295814\nFeel free to track your package using this link: https://www.ups.com/track?track=yes&trackNums=1ZJ22F110302295814&loc=en_US&requester=ST/trackdetails\n\n \n\nThank you for your patience and understanding.\n\nBest regards,\nMomcozy Customer Support Team\n\n***Please note: Your ticket may be automatically closed by the system, but please don't worry. The closure of the ticket does not mean that your issue has been resolved. If you have any questions or concerns, please feel free to reach out to us anytime.",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello,<br><br>Thank you for your update.<br><br>Upon checking, your replacement is still in transit. Please wait for the carrier to deliver it at the earliest possible time.<br><br>Below is the tracking information for your package. You can easily track the status of your delivery by visiting the official website of the courier.<br><br>Here is your tracking number: <u>1ZJ22F110302295814</u><br>Feel free to track your package using this link: <a rel=\"noopener noreferrer\" href=\"https://www.ups.com/track?track=yes&trackNums=1ZJ22F110302295814&loc=en_US&requester=ST/trackdetails\">https://www.ups.com/track?track=yes&trackNums=1ZJ22F110302295814&loc=en_US&requester=ST/trackdetails</a><br> <br><span style=\"opacity: 1;\"><img src=\"https://rootglobal.zendesk.com/attachments/token/PxoGQXhxVzkfDpQ4shx7KRV0R/?name=image.png\"></span><br><br>Thank you for your patience and understanding. <br><br>Best regards,<br>Momcozy Customer Support Team<br><br>***Please note: Your ticket may be automatically closed by the system, but please don't worry. The closure of the ticket does not mean that your issue has been resolved. If you have any questions or concerns, please feel free to reach out to us anytime.<br></div>",
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