来自来电者 +1 (323) 646-2924 的语音留言

{
  "ticket": {
    "ticket_id": "1253032",
    "subject": "Voicemail from: Caller +1 (323) 646-2924",
    "description": "Call from: +1 (323) 646-2924\\nTime of call: May 12, 2026 at 10:01:48 PM UTC",
    "status": "solved",
    "priority": "high",
    "product_model": "milk pump::Momcozy::M9",
    "created_at": "2026-05-12T22:03:11Z",
    "updated_at": "2026-05-13T13:05:19Z"
  },
  "zendesk_fields": {
    "agents_notes_field_id": "34029476051481",
    "agents_notes_label": "**routed to vm (outbound call)",
    "agents_notes": "**routed to vm (outbound call)",
    "category_field_id": "34154549939865",
    "category_name": "CPI::Difficult to disassemble",
    "category_value": "cpi__difficult_to_disassemble",
    "category_zh": "难以拆卸"
  },
  "channel_summary": {
    "local_channel": "Agent",
    "conversation_channels": {
      "web": 5,
      "voice": 2
    }
  },
  "messages": [
    {
      "conversation_id": "57886004076441",
      "type": "Comment",
      "created_at": "2026-05-13T13:05:19Z",
      "author_id": "34818873586969",
      "author_name": "CT-Matthew",
      "author_role": "agent",
      "sender_type": "internal",
      "channel": "web",
      "public": false,
      "recording_type": "",
      "text": "**routed to vm (outbound call)"
    },
    {
      "conversation_id": "57885955249433",
      "type": "Comment",
      "created_at": "2026-05-13T13:04:22Z",
      "author_id": "-1",
      "author_name": "",
      "author_role": "",
      "sender_type": "internal",
      "channel": "web",
      "public": false,
      "recording_type": "",
      "text": "Call summary: \n The caller attempted to reach momcozy but was directed to voicemail. The voicemail message requested momcozy to return the call or email at support@momcozy.com. The caller provided a callback phone number: (619) 848-0676. No specific issue or request was detailed in the message. The main expectation is for momcozy to return the call or follow up via email. \n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems"
    },
    {
      "conversation_id": "57885955090457",
      "type": "Comment",
      "created_at": "2026-05-13T13:04:20Z",
      "author_id": "-1",
      "author_name": "",
      "author_role": "",
      "sender_type": "internal",
      "channel": "web",
      "public": false,
      "recording_type": "",
      "text": "Call transcript: \n00:00Speaker 1Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.00:13AgentGood morning. This is for momcozy. Could you please call us once again in (619) 848-0676 or email us at support@momcozy.com? Thank you very much, and have a good day. Bye bye.\n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems"
    },
    {
      "conversation_id": "57885968486937",
      "type": "VoiceComment",
      "created_at": "2026-05-13T13:04:08Z",
      "author_id": "34818873586969",
      "author_name": "CT-Matthew",
      "author_role": "agent",
      "sender_type": "agent",
      "channel": "voice",
      "public": true,
      "recording_type": "call",
      "text": "Outbound call to +1 (323) 646-2924\nCall Details:\n\nCall from: +1 (619) 848-0676\nCall to: +1 (323) 646-2924\nTime of call: 2026-05-13 13:03:11 UTC\nCalled by: CT-Matthew\nLength of phone call: 56 seconds\nListen to the recording: https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA2005262ded6d9eeec06d0f96393e4e56/twilio/recording"
    },
    {
      "conversation_id": "57857472522009",
      "type": "Comment",
      "created_at": "2026-05-12T22:03:18Z",
      "author_id": "-1",
      "author_name": "",
      "author_role": "",
      "sender_type": "internal",
      "channel": "web",
      "public": false,
      "recording_type": "",
      "text": "Call summary: \n Customer Nelly owns an m9 wearable breast pump and sterilized it. After sterilizing, she is experiencing difficulty putting the cap back onto the milk collection part; the cap is very tight and won't twist. The issue is occurring with all her caps and collection sections, not just one. She previously sterilized the pump once without issue but now faces this problem. Customer requests a callback at (323) 646-2924 for assistance. \n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems"
    },
    {
      "conversation_id": "57857468214553",
      "type": "Comment",
      "created_at": "2026-05-12T22:03:15Z",
      "author_id": "-1",
      "author_name": "",
      "author_role": "",
      "sender_type": "internal",
      "channel": "web",
      "public": false,
      "recording_type": "",
      "text": "Call transcript: \n00:02CustomerHi. My name is Nelly. I'm calling because I have my m 9 wearable breast pump, and I sterilized it. And when I'm trying to put the cap back onto the milk collection part of the of the pump, it's it's, like, really tight. I sterilized it 1 time before I am gonna start using it, but now it's, like, not even twisting.00:32CustomerThe cap is not even twisting. This is happening with all of my my caps and collection sections. If someone can give me a callback at (323) 646-2924. Thank you.\n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems"
    },
    {
      "conversation_id": "57857472142233",
      "type": "VoiceComment",
      "created_at": "2026-05-12T22:03:11Z",
      "author_id": "57857438617241",
      "author_name": "Caller +1 (323) 646-2924",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "voice",
      "public": true,
      "recording_type": "voicemail",
      "text": "Voicemail from +1 (323) 646-2924\nCall Details:\n\nCall from: +1 (323) 646-2924\nCall to: +1 (619) 848-0676\nTime of call: 2026-05-12 22:01:48 UTC\nLocation: Los angeles, California, United States\nAnswered by: Unknown\nLength of phone call: 1 minute, 21 seconds\nListen to the recording: https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording"
    }
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}

{
  "translated_subject": "来自来电者 +1 (323) 646-2924 的语音留言",
  "translated_description": "来自：+1 (323) 646-2924 的通话\n通话时间：2026年5月12日 晚上 10:01:48 UTC",
  "translated_agents_notes": "**已转接到语音信箱（拨出电话）",
  "translated_category_label": "CPI::难以拆卸",
  "translated_messages": [
    {
      "conversation_id": "57886004076441",
      "created_at": "2026-05-13T13:05:19Z",
      "sender_type": "internal",
      "author_name": "CT-Matthew",
      "channel": "web",
      "translated_text": "**已转接到语音信箱（拨出电话）"
    },
    {
      "conversation_id": "57885955249433",
      "created_at": "2026-05-13T13:04:22Z",
      "sender_type": "internal",
      "author_name": "",
      "channel": "web",
      "translated_text": "通话摘要：\n 来电者尝试联系 momcozy 但被转接到语音信箱。语音留言要求 momcozy 回电或发送电子邮件至 support@momcozy.com。来电者提供了回访电话号码：(619) 848-0676。留言中没有详细说明具体问题或请求。主要预期是 momcozy 回电或通过电子邮件跟进。\n 如果您从此备注中脱敏任何数据，还必须删除通话录音文件，以确保从所有 Zendesk 系统中删除数据。"
    },
    {
      "conversation_id": "57885955090457",
      "created_at": "2026-05-13T13:04:20Z",
      "sender_type": "internal",
      "author_name": "",
      "channel": "web",
      "translated_text": "通话转录：\n00:00 发言人 1 通话已转接到语音信箱。您拨打的用户目前无法接听。在提示音后，请录下您的留言。录音完成后，您可以挂机。00:13 客服 早上好。这里是 momcozy。能请您再次拨打我们的电话 (619) 848-0676 或发送电子邮件至 support@momcozy.com 吗？非常感谢，祝您有愉快的一天。再见。\n 如果您从此备注中脱敏任何数据，还必须删除通话录音文件，以确保从所有 Zendesk 系统中删除数据。"
    },
    {
      "conversation_id": "57885968486937",
      "created_at": "2026-05-13T13:04:08Z",
      "sender_type": "agent",
      "author_name": "CT-Matthew",
      "channel": "voice",
      "translated_text": "拨打至 +1 (323) 646-2924 的拨出电话\n通话详情：\n\n来自：+1 (619) 848-0676\n拨至：+1 (323) 646-2924\n通话时间：2026-05-13 13:03:11 UTC\n拨打者：CT-Matthew\n通话时长：56 秒\n收听录音：https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA2005262ded6d9eeec06d0f96393e4e56/twilio/recording"
    },
    {
      "conversation_id": "57857472522009",
      "created_at": "2026-05-12T22:03:18Z",
      "sender_type": "internal",
      "author_name": "",
      "channel": "web",
      "translated_text": "通话摘要：\n 客户 Nelly 拥有一台 M9 穿戴式吸奶器并对其进行了消毒。消毒后，她在将盖子重新安装回集奶部件时遇到困难；盖子非常紧且无法旋转。此问题出现在她所有的盖子和集奶部分，而不仅仅是一个。她之前消毒过一次吸奶器没有问题，但现在面临此状况。客户要求回电至 (323) 646-2924 寻求帮助。\n 如果您从此备注中脱敏任何数据，还必须删除通话录音文件，以确保从所有 Zendesk 系统中删除数据。"
    },
    {
      "conversation_id": "57857468214553",
      "created_at": "2026-05-12T22:03:15Z",
      "sender_type": "internal",
      "author_name": "",
      "channel": "web",
      "translated_text": "通话转录：\n00:02 客户 您好。我叫 Nelly。我打电话是因为我有一台 M9 穿戴式吸奶器，我给它消毒了。当我尝试把盖子装回吸奶器的集奶部件时，它非常紧。我在开始使用前消毒了一次，但现在它甚至无法旋转了。00:32 客户 盖子根本转不动。我所有的盖子和集奶部件都出现了这种情况。如果有人能拨打 (323) 646-2924 给我也回个电话。谢谢。\n 如果您从此备注中脱敏任何数据，还必须删除通话录音文件，以确保从所有 Zendesk 系统中删除数据。"
    },
    {
      "conversation_id": "57857472142233",
      "created_at": "2026-05-12T22:03:11Z",
      "sender_type": "customer",
      "author_name": "Caller +1 (323) 646-2924",
      "channel": "voice",
      "translated_text": "来自 +1 (323) 646-2924 的语音留言\n通话详情：\n\n来自：+1 (323) 646-2924\n拨至：+1 (619) 848-0676\n通话时间：2026-05-12 22:01:48 UTC\n地点：美国加利福尼亚州洛杉矶\n接听者：未知\n通话时长：1 分 21 秒\n收听录音：https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording"
    }
  ],
  "chinese_reading_text": "【标题】：来自来电者 +1 (323) 646-2924 的语音留言\n【分类】：CPI::难以拆卸\n【产品/渠道】：milk pump::Momcozy::M9 (渠道: Agent)\n【客服备注】：**已转接到语音信箱（拨出电话）\n【描述】：来自：+1 (323) 646-2924 的通话；时间：2026年5月12日 晚上 10:01:48 UTC\n\n【会话记录】：\n1. (2026-05-12 22:03:11) [Customer]: 客户 Nelly 留言，型号 M9，消毒后盖子过紧无法旋转。请求回电 (323) 646-2924。\n2. (2026-05-12 22:03:15) [Internal]: 通话转录：客户说明消毒后盖子和集奶部件太紧无法旋转，且所有部件均如此。\n3. (2026-05-12 22:03:18) [Internal]: 通话摘要：确认客户消毒 M9 后遇到组装困难，要求回电。\n4. (2026-05-13 13:04:08) [Agent]: 客服 CT-Matthew 尝试拨出电话至 +1 (323) 646-2924，时长 56 秒。\n5. (2026-05-13 13:04:20) [Internal]: 通话转录：客服呼叫失败转入语音信箱，留言要求客户回电 (619) 848-0676 或发邮件。\n6. (2026-05-13 13:04:22) [Internal]: 通话摘要：客服未能接通客户，已在语音信箱留言指引联系方式。\n7. (2026-05-13 13:05:19) [Internal]: 客服备注：已转接到语音信箱。",
  "translation_notes": [
    "M9 为产品型号，保留未动",
    "vm 统一翻译为语音信箱",
    "系统自动生成的隐私免责声明（If you redact any data...）已逐条翻译"
  ]
}

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  "custom_status_id": 32358772428057,
  "ticket_id": 1253032,
  "assignee_id": 34818873586969,
  "created": "2026-05-12T22:03:11Z",
  "subject": "Voicemail from: Caller +1 (323) 646-2924",
  "support_type": "Agent",
  "32685292044825": "Unknown",
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  "ticket": {
    "id": 1253032,
    "subject": "Voicemail from: Caller +1 (...",
    "description": "Call from: +1 (323) 646-2924\\nTime of call: May 12, 2026 at 10:01:48 PM UTC",
    "is_group_public": true,
    "status": "solved",
    "type": "incident",
    "priority": "high",
    "url": "https://rootglobal.zendesk.com/api/v2/tickets/1253032.json",
    "custom_status_id": 32358772428057,
    "brand_id": 32404259465241,
    "last_comment": {
      "id": 57886004076441,
      "body": "**routed to vm (outbound call)",
      "created_at": "2026-05-13T13:05:19Z",
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{
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      "type": "Comment",
      "author_id": 34818873586969,
      "body": "**routed to vm (outbound call)",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\">**routed to vm (outbound call)<br></div>",
      "plain_body": "**routed to vm (outbound call)",
      "public": false,
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      "audit_id": 57886004076313,
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    {
      "id": 57885955249433,
      "type": "Comment",
      "author_id": -1,
      "body": "#### **Call summary:**\n\n\n- The caller attempted to reach momcozy but was directed to voicemail.\n- The voicemail message requested momcozy to return the call or email at support@momcozy.com.\n- The caller provided a callback phone number: (619) 848-0676.\n- No specific issue or request was detailed in the message.\n- The main expectation is for momcozy to return the call or follow up via email.\n\n\n\n* * *\n_If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems_",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><h4 dir=\"auto\"><b>Call summary:</b></h4><br><ul dir=\"auto\"><li>The caller attempted to reach momcozy but was directed to voicemail.</li><li>The voicemail message requested momcozy to return the call or email at support@momcozy.com.</li><li>The caller provided a callback phone number: (619) 848-0676.</li><li>No specific issue or request was detailed in the message.</li><li>The main expectation is for momcozy to return the call or follow up via email.</li></ul><br><hr><i>If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems</i><br></div>",
      "plain_body": "Call summary: \n  The caller attempted to reach momcozy but was directed to voicemail.  The voicemail message requested momcozy to return the call or email at support@momcozy.com.  The caller provided a callback phone number: (619) 848-0676.  No specific issue or request was detailed in the message.  The main expectation is for momcozy to return the call or follow up via email.  \n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems",
      "public": false,
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      "audit_id": 57885939170201,
      "locale": "en",
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    {
      "id": 57885955090457,
      "type": "Comment",
      "author_id": -1,
      "body": "#### **Call transcript:**\n\n\n**00:00** **Speaker 1** Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.\n**00:13** **Agent** Good morning. This is for momcozy. Could you please call us once again in (619) 848-0676 or email us at support@momcozy.com? Thank you very much, and have a good day. Bye bye.\n\n\n\n* * *\n_If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems_",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><h4 dir=\"auto\"><b>Call transcript:</b></h4><br><table><tbody><tr><td style=\"width: 1%; border-style: none;\"><b>00:00</b></td><td style=\"width: 1%; text-wrap: nowrap; border-style: none;\"><b>Speaker 1</b></td><td style=\"padding-bottom: 10px; border-style: none;\">Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.</td></tr><tr><td style=\"width: 1%; border-style: none;\"><b>00:13</b></td><td style=\"width: 1%; text-wrap: nowrap; border-style: none;\"><b>Agent</b></td><td style=\"padding-bottom: 10px; border-style: none;\">Good morning. This is for momcozy. Could you please call us once again in (619) 848-0676 or email us at support@momcozy.com? Thank you very much, and have a good day. Bye bye.</td></tr></tbody></table><br><hr><i>If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems</i><br></div>",
      "plain_body": "Call transcript: \n00:00Speaker 1Call has been forwarded to voicemail. The person you're trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.00:13AgentGood morning. This is for momcozy. Could you please call us once again in (619) 848-0676 or email us at support@momcozy.com? Thank you very much, and have a good day. Bye bye.\n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems",
      "public": false,
      "attachments": [],
      "audit_id": 57885955089689,
      "locale": "en",
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    {
      "id": 57885968486937,
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      "data": {
        "from": "+16198480676",
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      "author_id": 34818873586969,
      "body": "Outbound call to +1 (323) 646-2924\nCall Details:\n\nCall from: +1 (619) 848-0676\nCall to: +1 (323) 646-2924\nTime of call: 2026-05-13 13:03:11 UTC\nCalled by: CT-Matthew\nLength of phone call: 56 seconds\nListen to the recording: https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA2005262ded6d9eeec06d0f96393e4e56/twilio/recording\n",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Outbound call to +1 (323) 646-2924<br>\nCall Details:</p>\n<p dir=\"auto\">Call from: +1 (619) 848-0676<br>\nCall to: +1 (323) 646-2924<br>\nTime of call: 2026-05-13 13:03:11 UTC<br>\nCalled by: CT-Matthew<br>\nLength of phone call: 56 seconds<br>\nListen to the recording: <a href=\"https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA2005262ded6d9eeec06d0f96393e4e56/twilio/recording\" rel=\"noreferrer\">https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA2005262ded6d9eeec06d0f96393e4e56/twilio/recording</a></p></div>",
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          "latitude": 13.6166,
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    {
      "id": 57857472522009,
      "type": "Comment",
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      "body": "#### **Call summary:**\n\n\n- Customer Nelly owns an m9 wearable breast pump and sterilized it.\n- After sterilizing, she is experiencing difficulty putting the cap back onto the milk collection part; the cap is very tight and won't twist.\n- The issue is occurring with all her caps and collection sections, not just one.\n- She previously sterilized the pump once without issue but now faces this problem.\n- Customer requests a callback at (323) 646-2924 for assistance.\n\n\n\n* * *\n_If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems_",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><h4 dir=\"auto\"><b>Call summary:</b></h4><br><ul dir=\"auto\"><li>Customer Nelly owns an m9 wearable breast pump and sterilized it.</li><li>After sterilizing, she is experiencing difficulty putting the cap back onto the milk collection part; the cap is very tight and won't twist.</li><li>The issue is occurring with all her caps and collection sections, not just one.</li><li>She previously sterilized the pump once without issue but now faces this problem.</li><li>Customer requests a callback at (323) 646-2924 for assistance.</li></ul><br><hr><i>If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems</i><br></div>",
      "plain_body": "Call summary: \n  Customer Nelly owns an m9 wearable breast pump and sterilized it.  After sterilizing, she is experiencing difficulty putting the cap back onto the milk collection part; the cap is very tight and won't twist.  The issue is occurring with all her caps and collection sections, not just one.  She previously sterilized the pump once without issue but now faces this problem.  Customer requests a callback at (323) 646-2924 for assistance.  \n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems",
      "public": false,
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      "audit_id": 57857472521753,
      "locale": "en",
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      "via": {
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      "created_at": "2026-05-12T22:03:18Z",
      "metadata": {
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          "ip_address": "127.0.0.6"
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    {
      "id": 57857468214553,
      "type": "Comment",
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      "body": "#### **Call transcript:**\n\n\n**00:02** **Customer** Hi. My name is Nelly. I'm calling because I have my m 9 wearable breast pump, and I sterilized it. And when I'm trying to put the cap back onto the milk collection part of the of the pump, it's it's, like, really tight. I sterilized it 1 time before I am gonna start using it, but now it's, like, not even twisting.\n**00:32** **Customer** The cap is not even twisting. This is happening with all of my my caps and collection sections. If someone can give me a callback at (323) 646-2924. Thank you.\n\n\n\n* * *\n_If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems_",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><h4 dir=\"auto\"><b>Call transcript:</b></h4><br><table><tbody><tr><td style=\"width: 1%; border-style: none;\"><b>00:02</b></td><td style=\"width: 1%; text-wrap: nowrap; border-style: none;\"><b>Customer</b></td><td style=\"padding-bottom: 10px; border-style: none;\">Hi. My name is Nelly. I'm calling because I have my m 9 wearable breast pump, and I sterilized it. And when I'm trying to put the cap back onto the milk collection part of the of the pump, it's it's, like, really tight. I sterilized it 1 time before I am gonna start using it, but now it's, like, not even twisting.</td></tr><tr><td style=\"width: 1%; border-style: none;\"><b>00:32</b></td><td style=\"width: 1%; text-wrap: nowrap; border-style: none;\"><b>Customer</b></td><td style=\"padding-bottom: 10px; border-style: none;\">The cap is not even twisting. This is happening with all of my my caps and collection sections. If someone can give me a callback at (323) 646-2924. Thank you.</td></tr></tbody></table><br><hr><i>If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems</i><br></div>",
      "plain_body": "Call transcript: \n00:02CustomerHi. My name is Nelly. I'm calling because I have my m 9 wearable breast pump, and I sterilized it. And when I'm trying to put the cap back onto the milk collection part of the of the pump, it's it's, like, really tight. I sterilized it 1 time before I am gonna start using it, but now it's, like, not even twisting.00:32CustomerThe cap is not even twisting. This is happening with all of my my caps and collection sections. If someone can give me a callback at (323) 646-2924. Thank you.\n If you redact any data from this comment, you must also delete the call recording file to ensure that data is deleted from all Zendesk systems",
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      "locale": "en",
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      "created_at": "2026-05-12T22:03:15Z",
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          "ip_address": "127.0.0.6"
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      "type": "VoiceComment",
      "public": true,
      "data": {
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        "recording_url": "https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording",
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        "call_id": 57857386146713,
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        "started_at": "2026-05-12T22:01:48Z",
        "location": "Los angeles, California, United States",
        "author_id": null,
        "public": true,
        "brand_id": 32404259465241,
        "via_id": 33,
        "line_type": "phone",
        "answered_by_name": "Unknown",
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      "formatted_to": "+1 (619) 848-0676",
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      "author_id": 57857438617241,
      "body": "Voicemail from +1 (323) 646-2924\nCall Details:\n\nCall from: +1 (323) 646-2924\nCall to: +1 (619) 848-0676\nTime of call: 2026-05-12 22:01:48 UTC\nLocation: Los angeles, California, United States\nAnswered by: Unknown\nLength of phone call: 1 minute, 21 seconds\nListen to the recording: https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording\n",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Voicemail from +1 (323) 646-2924\n<br>Call Details:</p>\n\n<p dir=\"auto\">Call from: +1 (323) 646-2924\n<br>Call to: +1 (619) 848-0676\n<br>Time of call: 2026-05-12 22:01:48 UTC\n<br>Location: Los angeles, California, United States\n<br>Answered by: Unknown\n<br>Length of phone call: 1 minute, 21 seconds\n<br>Listen to the recording: <a href=\"https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording\" target=\"_blank\" rel=\"nofollow noreferrer\">https://rootglobal.zendesk.com/api/v2/channels/voice/calls/CA9e8abb1ff0f16b42cb744b485eadb23a/twilio/voicemail/recording</a></p></div>",
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