回复：请求加急我的订单发货

{
  "ticket": {
    "ticket_id": "1252825",
    "subject": "Re: Request to Expedite My Order Shipment",
    "description": "Hello Momcozy Team,\n\nI hope you are doing well.\n\nI am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery.\n\nI would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible.\n\nThank you very much for your help and attention. I look forward to your update.\n\nBest regards,\nPaola Terrón \n\nEl El dom, may 10, 2026 a la(s) 17:05, Momcozy escribió:\n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK25WHPH2nRs-2FxA1s-2FhPd5lQokkLjfgWp-2BytS42HiOPJBB97a2NDF19zd1r3yMDK8LBwVjCNUAQqGdqI6q4pI1feMw5ihtXVrLRyfGNSN7v8EX-2Fey1-2FwD0U2MJ6d9QpYRT6lvOI7XYAtatP3Cg1QDxXQcP8qabxrnk4Xi2Ep0EImrv4JQf-2FiTUFx0InYtsGyv2DKjWgau-2BB3bnM7LJOo3pNw4tAerkJQbrgMwyo0Pyp0MBet22tZh1ShRv-2F34m5o9vc-3De3FT_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmueHz3TpPpT3wN9t3AIBBgbJxTHMfyMUAld4weJQ-2B-2FwRJHZK1YqK8Bo7kZHAnS70XGGZ-2Fg6NP-2FgIMNf00VR5ObUs81TFX4M8oMlD93wO9drmJWi9SnbIlT8zRritlYhbB6w-3D-3D)\n\nYour order is on the way!\n\nHi Paola,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1669200\nOrder date: 2026-05-10 at 21:24\n\nWhat's been shipped\n\nItems (1)\n\n,,,\n\nShipment status Info received\n\nMomcozy 5-Inch Dual-mode Smart Baby Monitor-BM04\nx1\n$136.00\n$169.99\n\nShipped with USPS\nTracking number 9235990361147021668198\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StSnHt-2FRC1lo7cPR-2BXA4EV5eJQhsL-2F5mkbrn51QK66NL0wwaUuXSS-2Fwv4lbe1D3swL77flA-2FoXs5rV9rkli1rWzzRp-2B23o-2FOqbF6RyknNlLUe10Dr-2FEJTFnRtwxFVOnCgayKBTWC8NcdHJiLH3bdTOogjKtZaeQllxJt9-2FQu6JoJxXabLUxWKpjMuv2UgclcjS5gqRbSbvQPdGXdO4pKPA9nt6NFQy6r-2BezVFQRqE8ywnaEbc5Z6nIz-2B-2BjDm0m1O4-2BGZW0lO2hYzyVM-2FdeoMOIRJI1CqOUAm1YIMTndFN7sHCj1a-2B46pyYcdw6yl-2BUeQwzt9Ap2-2BCivSLiKd63gU-2BdpRPF5tk7biCrjC90Xb362booA8d3BpW4adPhoGeyy0XK1cKMIt2WyhzK3TlAMXR3ftKQhbfb5OrZULYpTAnmoaL-2FH0-2FFhyV2tjyQ7DMQ1xBkm8rimHGeOW-2FcW8zArOXvRP2b7g8Sk9EvOrCRoT43COmrMN-2FNnWtQfV3EmWv98Ymu4jwNLMfji44ugD5pngoEMCgvxAZ8nUyLwjkm7iYTE2PFrETQiyDrsFJIEUQofPCVm7N1-2Bk7bqMpVIWy3h0yn0ki3BjtShkXQJCvYLloZecEFMbkVGSDv1rvfo07Uk9RWKX4mn6-2Bbntl1H2ZWpyIeWsNOA5stAvx7cujWJTeUk0O8A0b-2F-2BvsW7xelrafTtqIgJuBisOvZTAOlJTioIzMyHRrUNMI8c9fvcI-2Fl6QtZ-2BdIc5kE1mqKPyloMP8Weg9aECTPOWnj2-2F9ATHGsLXySrvzjxo-2F0Khb66TKpMGH-2FlzccUDh-2B5sZpAW7QxR5NozgHYD4giMFnnqxnbci9NIB2guflE50qKoczTKMgMm5vjTipc9mwRgBkW5H9JHf-2BAucCnECPijUO7rWLkkD-2FbV1DSb1PwLvIK-2BQUuZnivDuu-2BOtCRnVxLrdY-2BT3p3eXRioIjT62PqtkSNKgexsvQU3m6UpTfCiQODWhGhWDt0VoD9YHSkPT3ra7W4RnSqlqBS9-2BNRYVJuq6uz7NC-2BmWDt1RfJXQRFCa0eb-2FB72RY4sYjd2HKo7-2Bh70RxjEXAPQn2h287FZtGA8zBzYDu9LqnEjiQSjpCKU8-2FWr5xQJmWPzSSiCM-2Fc3uwGOlUTlx0egi9wSZqtdlIPgmtPH1oxw2nDLFEJusKzS38RoTjSM1wdmRNWdm7kjhN7KxFxiraClnpJFniyQkXLFH7snqPh63v1IydMDjq2lU-2BTK-2Bg4c8PTHK2Y0dRDErcHfKu9o4edgTdMGyEpA-3D-3D2dv8_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmuQEtgF05GdafZxbdHyvkIQlGb6A5LOgo03bBn-2FSHsmp9N8mF1bSzRH01WwVyiqNkqqYTm5uI-2FMJ-2FvANmkxB0URoVLpbjKOjE7d4hYbeQD-2B6S-2BrRP7Xf4dU6QzdF94aQilQ-3D-3D)",
    "status": "open",
    "priority": "normal",
    "product_model": "",
    "created_at": "2026-05-12T20:30:43Z",
    "updated_at": "2026-05-13T12:39:53Z"
  },
  "zendesk_fields": {
    "agents_notes_field_id": "34029476051481",
    "agents_notes_label": "2026/5/13 tracking, 5% remedy",
    "agents_notes": "2026/5/13 tracking, 5% remedy",
    "category_field_id": "34154549939865",
    "category_name": "Orders&Logistics::Shipping delayed due to exception",
    "category_value": "orders_logistics__shipping_delayed_due_to_exception",
    "category_zh": "异常导致发货延迟"
  },
  "channel_summary": {
    "local_channel": "Agent",
    "conversation_channels": {
      "email": 2,
      "web": 1
    }
  },
  "messages": [
    {
      "conversation_id": "57885390744217",
      "type": "Comment",
      "created_at": "2026-05-13T12:39:53Z",
      "author_id": "57856551223705",
      "author_name": "Paola Ruano",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "email",
      "public": true,
      "recording_type": "",
      "text": "Hello, Thank you very much for your response and for offering the 5% refund due to the shipping delay. Yes, the payment method I used for the purchase is still active, so you can proceed with the refund to that same card. Thank you again for your assistance and support. I appreciate it. Best regards,\nPalm Terrón"
    },
    {
      "conversation_id": "57881964742041",
      "type": "Comment",
      "created_at": "2026-05-13T10:29:38Z",
      "author_id": "50826802786329",
      "author_name": "RT-CD-Feeding-Paul",
      "author_role": "agent",
      "sender_type": "agent",
      "channel": "web",
      "public": true,
      "recording_type": "",
      "text": "Hi Paola,\n\nThis is the Momcozy Support Team! Thank you for your patience as we work to fulfill your order. \n\nDue to higher-than-expected sales volume, our warehouse is processing orders at a slightly slower pace to ensure accuracy and avoid shipping errors. \n\nWe’ve already escalated your order with the warehouse team to prioritize its handling. And it normally takes 3-7 business days to arrive. Here is the tracking information:\n \nTracking number: 9235990361147021668198\nTracking link: USPS.com® - USPS Tracking® Results\nCarrier: USPS\n \nTo show our appreciation for your understanding, we’d like to offer you a 5% refund of your delayed order as a gesture of goodwill. If you agree to this solution, kindly help us confirm whether the payment method you used at first is still available. So that we could return the refund directly to your original payment account\n\nYour order is important to us, and we’ll notify you as soon as it ships. If you have any questions or would like to discuss other options, please don’t hesitate to reply to this email. We’re here to help! \n\nThank you for your trust and support.\n \nKind Regards\nMomcozy Support Team"
    },
    {
      "conversation_id": "57856513775513",
      "type": "Comment",
      "created_at": "2026-05-12T20:30:43Z",
      "author_id": "57856551223705",
      "author_name": "Paola Ruano",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "email",
      "public": true,
      "recording_type": "",
      "text": "Hello Momcozy Team, I hope you are doing well. I am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery. I would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible. Thank you very much for your help and attention. I look forward to your update. Best regards,\nPaola Terrón \n \n El El dom, may 10, 2026 a la(s) 17:05, Momcozy escribió:\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n   \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Momcozy \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Your order is on the way!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Hi Paola,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Order number: 1669200\nOrder date: 2026-05-10 at 21:24 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Items (1) \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ,,,\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipment status Info received \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Momcozy 5-Inch Dual-mode Smart Baby Monitor-BM04 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n x1 \n \n \n \n \n \n \n \n $136.00 \n \n \n \n \n \n \n \n $169.99 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipped with USPS \n \n \n \n Tracking number 9235990361147021668198 \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n View tracking page\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n No longer want to receive these emails? \n \n \n \n \n \n \n \n Unsubscribe"
    }
  ]
}

{
  "translated_subject": "回复：请求加急我的订单发货",
  "translated_description": "你好 Momcozy 团队，\n\n希望你一切都好。\n\n我写信是关于我周日订购的一个婴儿监护仪。根据追踪信息，包裹似乎延迟了，目前尚未被提取或更新配送进度。\n\n如果您能核查我的订单状态，并在可能的情况下协助加急发货，我将不胜感激，因为我希望能尽快收到它。\n\n非常感谢您的帮助与关注。期待您的回复。\n\n顺颂商祺，\nPaola Terrón",
  "translated_agents_notes": "2026/5/13 物流查询，5% 补偿方案",
  "translated_category_label": "订单与物流::异常导致发货延迟",
  "translated_messages": [
    {
      "conversation_id": "57885390744217",
      "created_at": "2026-05-13T12:39:53Z",
      "sender_type": "customer",
      "author_name": "Paola Ruano",
      "channel": "email",
      "translated_text": "你好，非常感谢您的回复以及因发货延迟提供的 5% 退款方案。是的，我购买时使用的付款方式仍然有效，因此您可以将退款退回到同一张卡上。再次感谢您的协助和支持。我很感激。顺颂商祺，Palm Terrón"
    },
    {
      "conversation_id": "57881964742041",
      "created_at": "2026-05-13T10:29:38Z",
      "sender_type": "agent",
      "author_name": "RT-CD-Feeding-Paul",
      "channel": "web",
      "translated_text": "您好 Paola，\n\n这里是 Momcozy 支持团队！感谢您在处理订单期间的耐心等待。\n\n由于销量高于预期，我们的仓库处理订单的速度略有放缓，以确保准确性并避免发货错误。\n\n我们已经向仓库团队升级了您的订单以优先处理。通常需要 3-7 个工作日送达。以下是追踪信息：\n \n运单号：9235990361147021668198\n追踪链接：USPS.com® - USPS Tracking® Results (https://tools.usps.com/go/TrackConfirmAction?tLabels=9235990361147021668198)\n承运商：USPS\n \n为了表达我们对您理解的感谢，我们希望为您的延迟订单提供 5% 的退款作为商誉补偿。如果您同意此方案，请协助确认您最初使用的付款方式是否仍然可用。这样我们就可以直接将退款退回到您的原始付款账户。\n\n您的订单对我们非常重要，一旦发货我们会立即通知您。如果您有任何问题或想讨论其他选项，请随时回复此邮件。我们随时为您提供帮助！\n\n感谢您的信任与支持。\n \n顺颂商祺\nMomcozy 支持团队"
    },
    {
      "conversation_id": "57856513775513",
      "created_at": "2026-05-12T20:30:43Z",
      "sender_type": "customer",
      "author_name": "Paola Ruano",
      "channel": "email",
      "translated_text": "你好 Momcozy 团队，希望你一切都好。我写信是关于我周日订购的一个婴儿监护仪。根据追踪信息，包裹似乎延迟了，尚未被提取或更新配送进度。如果您能核查我的订单状态，并在可能的情况下协助加急发货，我将不胜感激，因为我希望能尽快收到它。非常感谢您的帮助与关注。期待您的回复。顺颂商祺，Paola Terrón \n \n El El dom, may 10, 2026 a la(s) 17:05, Momcozy 写道：\n \n Momcozy \n \n 您的订单在路上了！\n \n 您好 Paola,\n 我们很高兴地通知您，您的订单已发货，您的商品很快就会送达！如果您有任何问题或需要帮助，请随时回复此邮件。\n \n 订单号：1669200\n 订单日期：2026-05-10 21:24 \n \n 已发货项目\n \n 商品 (1)\n \n 物流状态：已收到信息 (Info received)\n \n Momcozy 5英寸双模智能婴儿监护仪-BM04\n x1 \n $136.00 \n $169.99 \n \n 使用 USPS 发货\n 运单号 9235990361147021668198 \n \n 查看追踪页面 (https://url7748.as-list9.com/ls/click?upn=...)\n \n 不再希望接收此类邮件？退订"
    }
  ],
  "chinese_reading_text": "【标题】：回复：请求加急我的订单发货\n【既有分类】：订单与物流::异常导致发货延迟\n【客服备注】：2026/5/13 物流查询，5% 补偿方案\n【描述】：客户 Paola Terrón 询问 5月10日购买的婴儿监护仪 (BM04) 订单。物流单号 9235990361147021668198 显示“已收到信息”但未更新进度，请求加急。\n【会话详情】：\n1. [2026-05-12 20:30 用户]: 咨询发货延迟，要求加急 BM04 监护仪（订单 #1669200）。\n2. [2026-05-13 10:29 客服]: 解释由于销量激增仓库处理变慢，已升级优先处理，预计 3-7 天。提供 USPS 单号，并提出 5% 退款补偿，询问原支付卡是否可用。\n3. [2026-05-13 12:39 用户]: 接受 5% 退款补偿，确认原支付卡有效，同意原路退款。",
  "translation_notes": [
    "保留了所有运单号和订单号",
    "针对描述中嵌入的 HTML 格式通知邮件进行了结构化提取翻译",
    "将 'remedy' 翻译为更符合客服语境的 '补偿方案'"
  ]
}

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      "value": "shopify_official_web",
      "name": "Shopify::Official web"
    },
    {
      "id": 33749938239513,
      "value": "electrical__baby_monitor__bm04",
      "name": "electrical::Baby Monitor::BM04"
    },
    {
      "id": 34029476051481,
      "value": "2026/5/13 tracking, 5% remedy"
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      "id": 34154549939865,
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      "name": "Orders&Logistics::Shipping delayed due to exception"
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  "custom_status_id": 32358758515353,
  "ticket_id": 1252825,
  "assignee_id": 50826802786329,
  "created": "2026-05-12T20:30:43Z",
  "subject": "Re: Request to Expedite My Order Shipment",
  "support_type": "Agent",
  "32685292044825": "Shopify::Official web",
  "33749938239513": "electrical::Baby Monitor::BM04",
  "34029476051481": "2026/5/13 tracking, 5% remedy",
  "34154549939865": "Orders&Logistics::Shipping delayed due to exception",
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    {
      "id": 34154549939865,
      "value": "orders_logistics__shipping_delayed_due_to_exception",
      "name": "Orders&Logistics::Shipping delayed due to exception"
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  ],
  "ticket": {
    "id": 1252825,
    "subject": "Re: Request to Expedite My ...",
    "description": "Hello Momcozy Team,\n\nI hope you are doing well.\n\nI am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery.\n\nI would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible.\n\nThank you very much for your help and attention. I look forward to your update.\n\nBest regards,\nPaola Terrón \n\n\n\nEl El dom, may 10, 2026 a la(s) 17:05, Momcozy <tracking_support@momcozy.com> escribió:\n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK25WHPH2nRs-2FxA1s-2FhPd5lQokkLjfgWp-2BytS42HiOPJBB97a2NDF19zd1r3yMDK8LBwVjCNUAQqGdqI6q4pI1feMw5ihtXVrLRyfGNSN7v8EX-2Fey1-2FwD0U2MJ6d9QpYRT6lvOI7XYAtatP3Cg1QDxXQcP8qabxrnk4Xi2Ep0EImrv4JQf-2FiTUFx0InYtsGyv2DKjWgau-2BB3bnM7LJOo3pNw4tAerkJQbrgMwyo0Pyp0MBet22tZh1ShRv-2F34m5o9vc-3De3FT_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmueHz3TpPpT3wN9t3AIBBgbJxTHMfyMUAld4weJQ-2B-2FwRJHZK1YqK8Bo7kZHAnS70XGGZ-2Fg6NP-2FgIMNf00VR5ObUs81TFX4M8oMlD93wO9drmJWi9SnbIlT8zRritlYhbB6w-3D-3D)\n\nYour order is on the way!\n\nHi Paola,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1669200\nOrder date: 2026-05-10 at 21:24\n\nWhat's been shipped\n\nItems (1)\n\n,,,\n\nShipment status Info received\n\nMomcozy 5-Inch Dual-mode Smart Baby Monitor-BM04\nx1\n$136.00\n$169.99\n\nShipped with USPS\nTracking number 9235990361147021668198\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StSnHt-2FRC1lo7cPR-2BXA4EV5eJQhsL-2F5mkbrn51QK66NL0wwaUuXSS-2Fwv4lbe1D3swL77flA-2FoXs5rV9rkli1rWzzRp-2B23o-2FOqbF6RyknNlLUe10Dr-2FEJTFnRtwxFVOnCgayKBTWC8NcdHJiLH3bdTOogjKtZaeQllxJt9-2FQu6JoJxXabLUxWKpjMuv2UgclcjS5gqRbSbvQPdGXdO4pKPA9nt6NFQy6r-2BezVFQRqE8ywnaEbc5Z6nIz-2B-2BjDm0m1O4-2BGZW0lO2hYzyVM-2FdeoMOIRJI1CqOUAm1YIMTndFN7sHCj1a-2B46pyYcdw6yl-2BUeQwzt9Ap2-2BCivSLiKd63gU-2BdpRPF5tk7biCrjC90Xb362booA8d3BpW4adPhoGeyy0XK1cKMIt2WyhzK3TlAMXR3ftKQhbfb5OrZULYpTAnmoaL-2FH0-2FFhyV2tjyQ7DMQ1xBkm8rimHGeOW-2FcW8zArOXvRP2b7g8Sk9EvOrCRoT43COmrMN-2FNnWtQfV3EmWv98Ymu4jwNLMfji44ugD5pngoEMCgvxAZ8nUyLwjkm7iYTE2PFrETQiyDrsFJIEUQofPCVm7N1-2Bk7bqMpVIWy3h0yn0ki3BjtShkXQJCvYLloZecEFMbkVGSDv1rvfo07Uk9RWKX4mn6-2Bbntl1H2ZWpyIeWsNOA5stAvx7cujWJTeUk0O8A0b-2F-2BvsW7xelrafTtqIgJuBisOvZTAOlJTioIzMyHRrUNMI8c9fvcI-2Fl6QtZ-2BdIc5kE1mqKPyloMP8Weg9aECTPOWnj2-2F9ATHGsLXySrvzjxo-2F0Khb66TKpMGH-2FlzccUDh-2B5sZpAW7QxR5NozgHYD4giMFnnqxnbci9NIB2guflE50qKoczTKMgMm5vjTipc9mwRgBkW5H9JHf-2BAucCnECPijUO7rWLkkD-2FbV1DSb1PwLvIK-2BQUuZnivDuu-2BOtCRnVxLrdY-2BT3p3eXRioIjT62PqtkSNKgexsvQU3m6UpTfCiQODWhGhWDt0VoD9YHSkPT3ra7W4RnSqlqBS9-2BNRYVJuq6uz7NC-2BmWDt1RfJXQRFCa0eb-2FB72RY4sYjd2HKo7-2Bh70RxjEXAPQn2h287FZtGA8zBzYDu9LqnEjiQSjpCKU8-2FWr5xQJmWPzSSiCM-2Fc3uwGOlUTlx0egi9wSZqtdlIPgmtPH1oxw2nDLFEJusKzS38RoTjSM1wdmRNWdm7kjhN7KxFxiraClnpJFniyQkXLFH7snqPh63v1IydMDjq2lU-2BTK-2Bg4c8PTHK2Y0dRDErcHfKu9o4edgTdMGyEpA-3D-3D2dv8_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmuQEtgF05GdafZxbdHyvkIQlGb6A5LOgo03bBn-2FSHsmp9N8mF1bSzRH01WwVyiqNkqqYTm5uI-2FMJ-2FvANmkxB0URoVLpbjKOjE7d4hYbeQD-2B6S-2BrRP7Xf4dU6QzdF94aQilQ-3D-3D)\n\n ",
    "is_group_public": true,
    "status": "open",
    "type": "incident",
    "priority": "normal",
    "url": "https://rootglobal.zendesk.com/api/v2/tickets/1252825.json",
    "custom_status_id": 32358758515353,
    "brand_id": 32404259465241,
    "last_comment": {
      "id": 57885390744217,
      "body": "Hello,  Thank you very much for your response and for offering the 5% refund due to the shipping delay.  Yes, the payment method I used for the purchase is still active, so you can proceed with the refund to that same card.  Thank you again for your assistance and support. I appreciate it.  Best regards,\nPalm Terrón&nbsp;",
      "created_at": "2026-05-13T12:39:53Z",
      "author_id": 57856551223705,
      "public": true
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}

{
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      "id": 57885390744217,
      "type": "Comment",
      "author_id": 57856551223705,
      "body": "Hello,\n\nThank you very much for your response and for offering the 5% refund due to the shipping delay.\n\nYes, the payment method I used for the purchase is still active, so you can proceed with the refund to that same card.\n\nThank you again for your assistance and support. I appreciate it.\n\nBest regards,\nPalm Terrón",
      "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div><div style=\"font-size: inherit;\"><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Hello,</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Thank you very much for your response and for offering the 5% refund due to the shipping delay.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Yes, the payment method I used for the purchase is still active, so you can proceed with the refund to that same card.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Thank you again for your assistance and support. I appreciate it.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Best regards,<br>Palm Terrón&nbsp;</p></div><br><div></div></div></div>",
      "plain_body": "Hello,  Thank you very much for your response and for offering the 5% refund due to the shipping delay.  Yes, the payment method I used for the purchase is still active, so you can proceed with the refund to that same card.  Thank you again for your assistance and support. I appreciate it.  Best regards,\nPalm Terrón&nbsp;",
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            "address": "ruanopaola90@gmail.com",
            "name": "Paola Ruano",
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              "ruanopaola90@gmail.com",
              "tracking_support@momcozy.com"
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      "created_at": "2026-05-13T12:39:53Z",
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    {
      "id": 57881964742041,
      "type": "Comment",
      "author_id": 50826802786329,
      "body": "Hi Paola,\n\nThis is the Momcozy Support Team! Thank you for your patience as we work to fulfill your order.\n\nDue to higher-than-expected sales volume, our warehouse is processing orders at a slightly slower pace to ensure accuracy and avoid shipping errors.\n\nWe’ve already escalated your order with the warehouse team to prioritize its handling. And it normally takes 3-7 business days to arrive. Here is the tracking information:\n\nTracking number: 9235990361147021668198\nTracking link: USPS.com® - USPS Tracking® Results\nCarrier: USPS\n\nTo show our appreciation for your understanding, we’d like to offer you a **5% refund of your delayed order** as a gesture of goodwill. If you agree to this solution, kindly help us confirm whether the payment method you used at first is still available. So that we could return the refund directly to your original payment account\n\nYour order is important to us, and we’ll notify you as soon as it ships. If you have any questions or would like to discuss other options, please don’t hesitate to reply to this email. We’re here to help!\n\nThank you for your trust and support.\n\nKind Regards\nMomcozy Support Team",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\">Hi Paola,<br><br>This is the Momcozy Support Team! Thank you for your patience as we work to fulfill your order.&nbsp;<br><br>Due to higher-than-expected sales volume, our warehouse is processing orders at a slightly slower pace to ensure accuracy and avoid shipping errors.&nbsp;<br><br>We’ve already escalated your order with the warehouse team to prioritize its handling. And it normally takes 3-7 business days to arrive. Here is the tracking information:<br>&nbsp;<br>Tracking number: 9235990361147021668198<br>Tracking link: <a rel=\"noopener noreferrer\" href=\"https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&amp;tLc=2&amp;text28777=&amp;tLabels=9235990361147021668198%2C\">USPS.com® - USPS Tracking® Results</a><br>Carrier: USPS<br>&nbsp;<br>To show our appreciation for your understanding, we’d like to offer you a <strong>5% refund of your delayed order </strong>as a gesture of goodwill.&nbsp;If you agree to this solution, kindly help us confirm whether the payment method you used at first is still available. So that we could return the refund directly to your original payment account<br><br>Your order is important to us, and we’ll notify you as soon as it ships. If you have any questions or would like to discuss other options, please don’t hesitate to reply to this email. We’re here to help!&nbsp;<br><br>Thank you for your trust and support.<br>&nbsp;<br>Kind Regards<br>Momcozy Support Team<br></div>",
      "plain_body": "Hi Paola,\n\nThis is the Momcozy Support Team! Thank you for your patience as we work to fulfill your order.&nbsp;\n\nDue to higher-than-expected sales volume, our warehouse is processing orders at a slightly slower pace to ensure accuracy and avoid shipping errors.&nbsp;\n\nWe’ve already escalated your order with the warehouse team to prioritize its handling. And it normally takes 3-7 business days to arrive. Here is the tracking information:\n&nbsp;\nTracking number: 9235990361147021668198\nTracking link: USPS.com® - USPS Tracking® Results\nCarrier: USPS\n&nbsp;\nTo show our appreciation for your understanding, we’d like to offer you a 5% refund of your delayed order as a gesture of goodwill.&nbsp;If you agree to this solution, kindly help us confirm whether the payment method you used at first is still available. So that we could return the refund directly to your original payment account\n\nYour order is important to us, and we’ll notify you as soon as it ships. If you have any questions or would like to discuss other options, please don’t hesitate to reply to this email. We’re here to help!&nbsp;\n\nThank you for your trust and support.\n&nbsp;\nKind Regards\nMomcozy Support Team",
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      "created_at": "2026-05-13T10:29:38Z",
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    {
      "id": 57856513775513,
      "type": "Comment",
      "author_id": 57856551223705,
      "body": "Hello Momcozy Team,\n\nI hope you are doing well.\n\nI am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery.\n\nI would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible.\n\nThank you very much for your help and attention. I look forward to your update.\n\nBest regards,\nPaola Terrón\n\n\n\nEl El dom, may 10, 2026 a la(s) 17:05, Momcozy <tracking_support@momcozy.com> escribió:\n\n>  \n>\n> **Momcozy**\n>\n> **Your order is on the way!**\n>\n> Hi Paola,\n> We're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n>\n> Order number: 1669200\n> Order date: 2026-05-10 at 21:24\n>\n> What's been shipped\n>\n> Items (1)\n>\n> ,,,\n>\n> Shipment status Info received\n>\n> ![Image was deleted or changed](https://cdn.shopify.com/s/files/1/0559/2321/2486/files/01_4c42530c-411e-49a8-86a5-729bfa32119c.jpg?v=1776758311)\n>\n> Momcozy 5-Inch Dual-mode Smart Baby Monitor-BM04\n>\n> x1\n>\n> $136.00\n>\n> $169.99\n>\n> Shipped with USPS\n>\n> Tracking number 9235990361147021668198\n>\n>\n>\n> View tracking page\n>\n> No longer want to receive these emails?\n>\n> Unsubscribe\n>\n>  \n>\n> ![](https://url7748.as-list9.com/wf/open?upn=u001.TIariO6ERa6A0HnDyk8SX2kY05FZ5ALkO-2Bj512Euc0iPSn0DLqh8r6ex1eyxnJeDK2yxCLlyG97j9tqW4FxpeSIsRLEMa23HKycyU5Y2G9YJsWGtJZlNBy4ZdFpHWctTTIsjCo7KyzCA5k0NzMZ18YF9DescBxUZ28TREcCGy6gcMTIu6rnAHBOvikzRLA457WZWLJqb2GxCzxp9hjmsGurvUVRVe2xKVB2GpiPohwMQhC-2B4YlijLBr0wpEK7HOel4MFOmUvfvyRWW09Vk8P9BijIn3rUBTQ1XTLJhn-2Bhvu-2BimNyn59I8C5LOKpH6EMBgFm5qLGCDvw1e3zIFbkcGvHIZHWJp2yBNRY-2FIyKHdqE-3D)",
      "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div><div style=\"font-size: inherit;\"><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Hello Momcozy Team,</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">I hope you are doing well.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">I am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">I would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Thank you very much for your help and attention. I look forward to your update.</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\">Best regards,<br>Paola Terrón&nbsp;</p><p style=\"font-style: normal; font-weight: 400; letter-spacing: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-decoration: none; font-size: inherit; color: rgb(0,0,0);\" dir=\"auto\"><br></p></div><br><div><div dir=\"ltr\">El El dom, may 10, 2026 a la(s) 17:05, Momcozy &lt;<a href=\"mailto:tracking_support@momcozy.com\" rel=\"noreferrer\">tracking_support@momcozy.com</a>&gt; escribió:<br></div><blockquote style=\"border-left-width: 1px; border-left-style: solid; padding-left: 1ex; border-left-color: rgb(204,204,204); margin: 0px 0px 0px 0.8ex;\"><u></u>\n\n<div style=\"word-spacing: normal; background-color: rgb(223,227,232);\">\n \n \n <div style=\"background-color: rgb(223,227,232);\">\n \n \n \n \n \n <div style=\"max-width: 600px; background: repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: repeat 0% 0%;\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0px 46px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: rgb(0,0,0);\" align=\"center\"><a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK25WHPH2nRs-2FxA1s-2FhPd5lQokkLjfgWp-2BytS42HiOPJBB97a2NDF19zd1r3yMDK8LBwVjCNUAQqGdqI6q4pI1feMw5ihtXVrLRyfGNSN7v8EX-2Fey1-2FwD0U2MJ6d9QpYRT6lvOI7XYAtatP3Cg1QDxXQcP8qabxrnk4Xi2Ep0EImrv4JQf-2FiTUFx0InYtsGyv2DKjWgau-2BB3bnM7LJOo3pNw4tAerkJQbrgMwyo0Pyp0MBet22tZh1ShRv-2F34m5o9vc-3De3FT_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmueHz3TpPpT3wN9t3AIBBgbJxTHMfyMUAld4weJQ-2B-2FwRJHZK1YqK8Bo7kZHAnS70XGGZ-2Fg6NP-2FgIMNf00VR5ObUs81TFX4M8oMlD93wO9drmJWi9SnbIlT8zRritlYhbB6w-3D-3D\" style=\"text-decoration: none; \" rel=\"noreferrer\"><p style=\"font-size: 20px; text-align: center; color: rgb(51,51,51);\" align=\"center\" dir=\"auto\"><strong>Momcozy</strong></p></a></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: rgb(0,0,0);\" align=\"left\"><p style=\"font-size: 14px; text-align: center; color: rgb(102,102,102);\" align=\"center\" dir=\"auto\"><span style=\"font-size: 24px; color: rgb(0,0,0);\"><strong>Your order is on the way!<br></strong></span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0px 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: rgb(0,0,0);\" align=\"left\"><p style=\"font-size: 14px; text-align: center; color: rgb(102,102,102);\" align=\"center\" dir=\"auto\"><span style=\" color: rgb(0,0,0);\">Hi Paola,<br></span><span style=\" color: rgb(0,0,0);\">We're excited to tell you that your order has been shipped and your items should be with you soon! I</span><span style=\" color: rgb(0,0,0);\">f you have any questions or need assistance, feel free to reply to this email anytime.</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0px 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: rgb(0,0,0);\" align=\"left\"><p style=\"font-size: 14px; text-align: center; color: rgb(102,102,102);\" align=\"center\" dir=\"auto\"><span style=\" color: rgb(0,0,0);\">Order number: 1669200</span><br><span style=\" color: rgb(0,0,0);\">Order date: 2026-05-10 at 21:24</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0px 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 16px;\" align=\"center\">\n \n \n \n <div style=\"border-radius: 8px; max-width: 568px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; border-radius: 8px; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px;\" align=\"center\">\n \n \n <span></span>\n \n \n \n <div style=\"max-width: 520px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0px 12px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; line-height: 0; text-align: left; display: inline-block; width: 100%; direction: ltr;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: left; color: rgb(0,0,0);\" align=\"left\">What's been shipped</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"right\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: right; color: rgb(0,0,0);\" align=\"right\">Items (1)</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t,,,</span>\n \n \n \n <div style=\"max-width: 520px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; background: rgb(240,240,240) repeat 0% 0%; padding: 0px; background-color: F0F0F0\">\n \n <p style=\"border-top-width: 1px; border-top-style: solid; font-size: 1px; width: 100%; border-top-color: rgb(196,196,196); margin: 0px auto;\" dir=\"auto\">\n </p>\n \n \n \n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 520px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0px 0px;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 1; text-align: left; color: rgb(0,0,0);\" align=\"left\">Shipment status <span style=\"font-weight: bold; \"><u></u><span> Info received </span><u></u></span></div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n \n <div style=\"max-width: 520px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: left; padding: 12px 0px 0px;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: collapse; border-spacing: 0px;\">\n <tbody>\n <tr>\n <td style=\"width: 102px;\">\n \n <a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY0ZIWouDlumz5Uzm29ppYG8DlqgD2dq9VX1PoY-2FX1qMx5h56fIGjjVCPgouj-2FXPD9uPQ-2FkIcFb6m9FQYY-2BxE9rEugmXiVW2IbcmIJQPirVOuwQV-2B7D4gGN9mspr8cHx7TJp2X4oz6ldqWZQYR7JJcPnZdV3gYO3L8sjJ0KuR8FWhUF6agLd3CQn-2FMuGu90QhWfsJmrhjuAo-2BCzTe4zo3hgZnKw4fY3s3yfBE3iuNoY66AKV67OK4-2BAhdaQmg2bM8S2AhdsM4ls1iVaKazj6jjAkHNjKyODK3HZ7mhu17Ian5MIVJEDr2qa0uAhXfuXaDnRvhBfmzq6P9vnuoxSr2UkM-3DTkFX_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmuTX5ti3hRgVHU88VhYCYP6C0jtrY-2BbsrZNy23rmSl-2FpAYq4mcM676-2BnX7G4CQbM3dLHXToafBxwKFQgB0vBtpYmmOfEmRx2-2B0xq51a1-2FJKVyrBu1mg6ENdY-2BqyM-2BTQkAyg-3D-3D\" rel=\"noreferrer\">\n \n <img alt=\"Image was deleted or changed\" src=\"https://cdn.shopify.com/s/files/1/0559/2321/2486/files/01_4c42530c-411e-49a8-86a5-729bfa32119c.jpg?v=1776758311\" style=\"border-radius: 8px; display: block; outline: currentcolor; text-decoration: none; height: 102px; width: 100%; font-size: 13px; border-width: 0px;\" width=\"102\" height=\"102\">\n \n </a>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: rgb(0,0,0);\" align=\"left\">Momcozy 5-Inch Dual-mode Smart Baby Monitor-BM04</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: rgb(0,0,0);\" align=\"left\"></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: rgb(0,0,0);\" align=\"left\"><u></u><span></span><u></u>x1<u></u><span></span><u></u></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: rgb(0,0,0);\" align=\"left\">$136.00</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; text-decoration: line-through; color: rgb(99,115,129);\" align=\"left\">$169.99</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span><span></span>\n \n \n \n <div style=\"max-width: 520px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0px;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: rgb(0,0,0);\" align=\"left\">Shipped with <span style=\"font-weight: bold; \"><u></u><span> USPS </span><u></u></span></div>\n \n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: rgb(0,0,0);\" align=\"left\">Tracking number <span style=\"font-weight: bold; \"><u></u><span> 9235990361147021668198 </span><u></u></span></div>\n \n \n <span></span>\n\n</td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t</span><span></span>\n \n \n \n <div style=\"max-width: 520px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px 0px 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; line-height: 100%;\">\n <tbody>\n <tr>\n <td align=\"center\" style=\"border-radius: 8px; height: 48px; background: rgb(51,51,51) repeat 0% 0%; border-width: medium; background-color: #333333\" valign=\"middle\">\n <p style=\"display: inline-block; font-size: 20px; font-weight: bold; line-height: 32px; text-decoration: none; text-transform: none; border-radius: 8px; color: rgb(255,255,255); background: rgb(51,51,51) repeat 0% 0%; margin: 0px; padding: 8px 32px;\" dir=\"auto\">\n View tracking page\n </p>\n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0px 0px;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: rgb(255,255,255) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(255,255,255) repeat 0% 0%; background-color: FFFFFF\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n \n <div style=\"max-width: 600px; background: rgb(240,240,240) repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: rgb(240,240,240) repeat 0% 0%; background-color: F0F0F0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 20px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 5px;\">\n \n <div style=\" font-size: 14px; line-height: 24px; text-align: center; color: rgb(136,136,136);\" align=\"center\">No longer want to receive these emails?</div>\n \n </td>\n </tr>\n <tr><td><span></span>\n </td></tr><tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 5px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; text-decoration: underline; color: rgb(0,0,0);\" align=\"center\"><a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StSnHt-2FRC1lo7cPR-2BXA4EV5eJQhsL-2F5mkbrn51QK66NL0wwaUuXSS-2Fwv4lbe1D3swL77flA-2FoXs5rV9rkli1rWzzRp-2B23o-2FOqbF6RyknNlLUe10Dr-2FEJTFnRtwxFVOnCgayKBTWC8NcdHJiLH3bdTOogjKtZaeQllxJt9-2FQu6JoJxXabLUxWKpjMuv2UgclcjS5gqRbSbvQPdGXdO4pKPA9nt6NFQy6r-2BezVFQRqE8ywnaEbc5Z6nIz-2B-2BjDm0m1O4-2BGZW0lO2hYzyVM-2FdeoMOIRJI1CqOUAm1YIMTndFN7sHCj1a-2B46pyYcdw6yl-2BUeQwzt9Ap2-2BCivSLiKd63gU-2BdpRPF5tk7biCrjC90Xb362booA8d3BpW4adPhoGeyy0XK1cKMIt2WyhzK3TlAMXR3ftKQhbfb5OrZULYpTAnmoaL-2FH0-2FFhyV2tjyQ7DMQ1xBkm8rimHGeOW-2FcW8zArOXvRP2b7g8Sk9EvOrCRoT43COmrMN-2FNnWtQfV3EmWv98Ymu4jwNLMfji44ugD5pngoEMCgvxAZ8nUyLwjkm7iYTE2PFrETQiyDrsFJIEUQofPCVm7N1-2Bk7bqMpVIWy3h0yn0ki3BjtShkXQJCvYLloZecEFMbkVGSDv1rvfo07Uk9RWKX4mn6-2Bbntl1H2ZWpyIeWsNOA5stAvx7cujWJTeUk0O8A0b-2F-2BvsW7xelrafTtqIgJuBisOvZTAOlJTioIzMyHRrUNMI8c9fvcI-2Fl6QtZ-2BdIc5kE1mqKPyloMP8Weg9aECTPOWnj2-2F9ATHGsLXySrvzjxo-2F0Khb66TKpMGH-2FlzccUDh-2B5sZpAW7QxR5NozgHYD4giMFnnqxnbci9NIB2guflE50qKoczTKMgMm5vjTipc9mwRgBkW5H9JHf-2BAucCnECPijUO7rWLkkD-2FbV1DSb1PwLvIK-2BQUuZnivDuu-2BOtCRnVxLrdY-2BT3p3eXRioIjT62PqtkSNKgexsvQU3m6UpTfCiQODWhGhWDt0VoD9YHSkPT3ra7W4RnSqlqBS9-2BNRYVJuq6uz7NC-2BmWDt1RfJXQRFCa0eb-2FB72RY4sYjd2HKo7-2Bh70RxjEXAPQn2h287FZtGA8zBzYDu9LqnEjiQSjpCKU8-2FWr5xQJmWPzSSiCM-2Fc3uwGOlUTlx0egi9wSZqtdlIPgmtPH1oxw2nDLFEJusKzS38RoTjSM1wdmRNWdm7kjhN7KxFxiraClnpJFniyQkXLFH7snqPh63v1IydMDjq2lU-2BTK-2Bg4c8PTHK2Y0dRDErcHfKu9o4edgTdMGyEpA-3D-3D2dv8_JiqSKWVO52L3Gv01SSQ7EIoVH0-2BsyJHTBNH0pChLV0gppPwQk-2BcTvmLuafBrN8mC0JNCPLXGk-2FNnRUc6z5PyOFNDc-2F11OA4SGql1dyUVrD2BeYGHXsb5Ei7DiIN4rNtyu-2FgjfdyOFe-2BLQg9D0UoqMiWJMVmQtmF4LHdEgHmQP4aIzY8ewiFgHSUbaCTLqjU1HKYhgtS2wI-2B4kkEMHcbmuQEtgF05GdafZxbdHyvkIQlGb6A5LOgo03bBn-2FSHsmp9N8mF1bSzRH01WwVyiqNkqqYTm5uI-2FMJ-2FvANmkxB0URoVLpbjKOjE7d4hYbeQD-2B6S-2BrRP7Xf4dU6QzdF94aQilQ-3D-3D\" style=\"text-decoration: none; color: rgb(136,136,136);\" rel=\"noreferrer\">Unsubscribe</a></div>\n \n </td>\n </tr>\n <tr><td><span></span><span></span>\n </td></tr><tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 5px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: rgb(136,136,136);\" align=\"center\"></div>\n \n </td>\n </tr>\n <tr><td><span></span>\n </td></tr></tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"max-width: 600px; background: repeat 0% 0%; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"width: 100%; background: repeat 0% 0%;\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0px;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0px;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n </div>\n \n </div>\n\n</blockquote></div></div></div>",
      "plain_body": "Hello Momcozy Team,  I hope you are doing well.  I am writing regarding an order I placed on Sunday for a baby monitor. According to the tracking information, the package seems to be delayed and has not yet been picked up or moved forward for delivery.  I would really appreciate it if you could check the status of my order and, if possible, help expedite the shipment, as I would like to receive it as soon as possible.  Thank you very much for your help and attention. I look forward to your update.  Best regards,\nPaola Terrón&nbsp;  \n  \n  El El dom, may 10, 2026 a la(s) 17:05, Momcozy &lt;tracking_support@momcozy.com&gt; escribió:\n  \n\n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n    \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Momcozy  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Your order is on the way!\n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Hi Paola,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Order number: 1669200\nOrder date: 2026-05-10 at 21:24  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  Items (1) \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n\t\t,,,\n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  Shipment status  Info received  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  Momcozy 5-Inch Dual-mode Smart Baby Monitor-BM04 \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  x1 \n \n \n \n \n \n \n \n  $136.00 \n \n \n \n \n \n \n \n  $169.99 \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  Shipped with  USPS  \n \n \n \n  Tracking number  9235990361147021668198  \n \n \n \n\n\n \n \n \n \n  \n \n \n \n \n\t\t\n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n View tracking page\n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  No longer want to receive these emails? \n \n \n \n \n \n \n \n  Unsubscribe \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   ",
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