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"body": "Hello! The Serial number is:\nBM04APTX2508202614\n\n\n\nThe picture of the box below\n\n\n\nI hope my problem will be solved as soon as possible!\n\n\n\nThankyou\n\n\n\nOp wo 13 mei 2026 om 13:23 schreef Elene (Momcozy support) <support@momcozy.com>",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"auto\">Hello! The Serial number is: <div style=\"font-size: inherit;\">BM04APTX2508202614</div><div style=\"font-size: inherit;\" dir=\"auto\"><br></div><div style=\"font-size: inherit;\" dir=\"auto\">The picture of the box below </div><div style=\"font-size: inherit;\" dir=\"auto\"><br></div><div style=\"font-size: inherit;\" dir=\"auto\">I hope my problem will be solved as soon as possible!</div><div style=\"font-size: inherit;\" dir=\"auto\"><br></div><div style=\"font-size: inherit;\" dir=\"auto\">Thankyou</div></div><div><br><div><div dir=\"ltr\">Op wo 13 mei 2026 om 13:23 schreef Elene (Momcozy support) <<a href=\"mailto:support@momcozy.com\" rel=\"noreferrer\">support@momcozy.com</a>><br></div></div></div></div>",
"plain_body": "Hello! The Serial number is: BM04APTX2508202614 \n The picture of the box below \n I hope my problem will be solved as soon as possible! \n Thankyou \n Op wo 13 mei 2026 om 13:23 schreef Elene (Momcozy support) <support@momcozy.com>",
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"body": "Dear Chantal,\n\nThank you for reaching out to us, and we sincerely apologize for the delay and frustration this situation has caused.\n\nWe understand how important it is for you to use your device, and we would like to help resolve this for you as quickly as possible.\n\nTo proceed with unbinding the device from the previous account, could you please provide us with the **serial number (SN)** of your device?\n\nOnce we receive the serial number, we will review your case and assist you further as soon as possible.\n\nThank you for your patience and understanding.\n\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Dear Chantal,<br> <br>Thank you for reaching out to us, and we sincerely apologize for the delay and frustration this situation has caused.<br> <br>We understand how important it is for you to use your device, and we would like to help resolve this for you as quickly as possible.<br> <br>To proceed with unbinding the device from the previous account, could you please provide us with the <strong>serial number (SN)</strong> of your device? <br> <br>Once we receive the serial number, we will review your case and assist you further as soon as possible.<br> <br>Thank you for your patience and understanding.<br> <br> <br>Best regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Dear Chantal,\n \nThank you for reaching out to us, and we sincerely apologize for the delay and frustration this situation has caused.\n \nWe understand how important it is for you to use your device, and we would like to help resolve this for you as quickly as possible.\n \nTo proceed with unbinding the device from the previous account, could you please provide us with the serial number (SN) of your device? \n \nOnce we receive the serial number, we will review your case and assist you further as soon as possible.\n \nThank you for your patience and understanding.\n \n \nBest regards,\nMomcozy Customer Support Team",
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"id": 57856082208793,
"type": "Comment",
"author_id": 54314894443161,
"body": "Hello momcozy \nPlease im waiting 4 months to that momcozy unbound my device from a previous owner that i cannot contact. Momcozy could unbound the account from that person so i could use the device but im still waiting. Please fix it ASAP!\nYours sincerely chantal\nimage0.png\nimage1.png\nimage2.png\nVerstuurd vanaf mijn iPhone",
"html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Hello momcozy \n<br>Please im waiting 4 months to that momcozy unbound my device from a previous owner that i cannot contact. Momcozy could unbound the account from that person so i could use the device but im still waiting. Please fix it ASAP!\n<br>Yours sincerely chantal\n<br>image0.png\n<br>image1.png\n<br>image2.png\n<br>Verstuurd vanaf mijn iPhone</p></div>",
"plain_body": "Hello momcozy \n\nPlease im waiting 4 months to that momcozy unbound my device from a previous owner that i cannot contact. Momcozy could unbound the account from that person so i could use the device but im still waiting. Please fix it ASAP!\n\nYours sincerely chantal\n\nimage0.png\n\nimage1.png\n\nimage2.png\n\nVerstuurd vanaf mijn iPhone",
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