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{
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"subject": "Refund offer from Seller Momcozy Official Store on Order ID: 114-8970591-1468232",
"description": "Order ID: 114-8970591-1468232:\n\n#: 1\nASIN: B07JMZYJVW\nProduct Name: Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller\n\nMessage:\n\nFull refund on the white noise machine or send me a new one, also i did everything i could to pair it, including what you are suggesting.\nhttps://www.amazon.com/dp/B07JMZYJVW\n\nItem Title: Momcozy Colostrum Collector Reusable Breast Milk Collector, Portable Colostrum Container Can be Feeding Baby, Multi-Use Collector BPA Free, 5ml-2pcs, Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue), Momcozy Baby Tongue Cleaner Gauze, Baby Toothbrush Disposable Oral Cleaner, Toddler Tooth Brush for Tooth Mouth Gum Clean, Infant Toothbrush Oral Cleaning Stick, Baby Oral Cleaner Newborn, 40 Count, Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller, Momcozy Baby Teether Toys | Baby Teething Toys | Baby Teething Relief | Food Grade Silicone Teether Baby Toys | Baby Teether 0-6 Months | Teething Toy 6-12 Months | Baby Essential | Yellow, Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles, Momcozy Portable Milk Warmer for Travel - Dual Heating Modes for Breast Milk & Water, Portable Bottle Warmer with Fast Heating & Long Battery Life, 17 Ounces Large Capacity to Meet Your All-Day Needs, Momcozy BM04 Smart WiFi Baby Monitor with 2 Cameras, 5'' 1080P Split Screen Video Baby Monitor with Camera and Audio, Clear Night Vision, 5000mAh Battery, 2-Way Audio\nOrder ID: 114-8970591-1468232\nOrder Total: 353.74",
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"created_at": "2026-05-12T16:27:54Z",
"updated_at": "2026-05-13T20:15:13Z"
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"agents_notes_label": "negative review：\nCouldn’t pair it\nI cannot pair it with my iPhone, i tried everything!",
"agents_notes": "negative review：\nCouldn’t pair it\nI cannot pair it with my iPhone, i tried everything!",
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"type": "Comment",
"created_at": "2026-05-13T20:15:13Z",
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"text": "Order ID: 114-8970591-1468232: \n\n #: 1\n\nASIN: B0BY26RDWQ\n\nProduct Name: Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles \n\n Message: \n\n I will like full refund please\n\nAnaliz Guevara Green\n\n14256 Glade Spring Dr\n\nCentreville\n\nVA 20121\n\nhttps://www.amazon.com/dp/B0BY26RDWQ"
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"created_at": "2026-05-13T09:15:48Z",
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"text": "Dear Analiz,\n \nThank you for your efforts. We are sorry that the issue still persists. We would like to offer you a refund or a replacement.\n \nHere are the details of the two options:\n \n1. Full refund: Once processed, the refund is expected to be returned to your original payment method within 3-5 business days.\n \n2. Replacement for another try: The replacement package is expected to be shipped within 1-2 days. Under normal circumstances, delivery takes 3-7 days. If you choose this option, please provide the following info so we can proceed:\n \nFull name:\nStreet address:\nCity:\nState/Province:\nCountry:\nPostal code:\n \nPlease let us know your choice, and we will handle it as soon as possible.\n \nBest regards,\nMomcozy Customer Support Team"
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"text": "Order ID: 114-8970591-1468232: \n\n #: 1\n\nASIN: B07JMZYJVW\n\nProduct Name: Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller \n\n Message: \n\n Full refund on the white noise machine or send me a new one, also i did everything i could to pair it, including what you are suggesting.\n\nhttps://www.amazon.com/dp/B07JMZYJVW \n\n Item Title: Momcozy Colostrum Collector Reusable Breast Milk Collector, Portable Colostrum Container Can be Feeding Baby, Multi-Use Collector BPA Free, 5ml-2pcs, Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue), Momcozy Baby Tongue Cleaner Gauze, Baby Toothbrush Disposable Oral Cleaner, Toddler Tooth Brush for Tooth Mouth Gum Clean, Infant Toothbrush Oral Cleaning Stick, Baby Oral Cleaner Newborn, 40 Count, Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller, Momcozy Baby Teether Toys | Baby Teething Toys | Baby Teething Relief | Food Grade Silicone Teether Baby Toys | Baby Teether 0-6 Months | Teething Toy 6-12 Months | Baby Essential | Yellow, Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles, Momcozy Portable Milk Warmer for Travel - Dual Heating Modes for Breast Milk & Water, Portable Bottle Warmer with Fast Heating & Long Battery Life, 17 Ounces Large Capacity to Meet Your All-Day Needs, Momcozy BM04 Smart WiFi Baby Monitor with 2 Cameras, 5'' 1080P Split Screen Video Baby Monitor with Camera and Audio, Clear Night Vision, 5000mAh Battery, 2-Way Audio\n\nOrder ID: 114-8970591-1468232\n\nOrder Total: 353.74"
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"body": "Order ID: 114-8970591-1468232: \n\n #: 1\n\nASIN: B0BY26RDWQ\n\nProduct Name: Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles \n\n Message: \n\n I will like full refund please\n\nAnaliz Guevara Green\n\n14256 Glade Spring Dr\n\nCentreville\n\nVA 20121\n\nhttps://www.amazon.com/dp/B0BY26RDWQ",
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"body": "Order ID: 114-8970591-1468232:\n\n#: 1\nASIN: B0BY26RDWQ\nProduct Name: Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles\n\nMessage:\n\nI will like full refund please\r\nAnaliz Guevara Green\r\n14256 Glade Spring Dr\r\nCentreville\r\nVA 20121\nhttps://www.amazon.com/dp/B0BY26RDWQ",
"html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Order ID: 114-8970591-1468232:</p>\n\n<p dir=\"auto\">#: 1\n<br>ASIN: B0BY26RDWQ\n<br>Product Name: Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles</p>\n\n<p dir=\"auto\">Message:</p>\n\n<p dir=\"auto\">I will like full refund please\n<br>Analiz Guevara Green\n<br>14256 Glade Spring Dr\n<br>Centreville\n<br>VA 20121\n<br><a href=\"https://www.amazon.com/dp/B0BY26RDWQ\" target=\"_blank\" rel=\"nofollow noreferrer\">https://www.amazon.com/dp/B0BY26RDWQ</a></p></div>",
"plain_body": "Order ID: 114-8970591-1468232: \n\n #: 1\n\nASIN: B0BY26RDWQ\n\nProduct Name: Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles \n\n Message: \n\n I will like full refund please\n\nAnaliz Guevara Green\n\n14256 Glade Spring Dr\n\nCentreville\n\nVA 20121\n\nhttps://www.amazon.com/dp/B0BY26RDWQ",
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"body": "Dear Analiz,\n\nThank you for your efforts. We are sorry that the issue still persists. We would like to offer you a refund or a replacement.\n\nHere are the details of the two options:\n\n1. Full refund: Once processed, the refund is expected to be returned to your original payment method within 3-5 business days.\n\n2. Replacement for another try: The replacement package is expected to be shipped within 1-2 days. Under normal circumstances, delivery takes 3-7 days. If you choose this option, please provide the following info so we can proceed:\n\nFull name:\nStreet address:\nCity:\nState/Province:\nCountry:\nPostal code:\n\nPlease let us know your choice, and we will handle it as soon as possible.\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Dear Analiz,<br> <br>Thank you for your efforts. We are sorry that the issue still persists. We would like to offer you a refund or a replacement.<br> <br>Here are the details of the two options:<br> <br>1. Full refund: Once processed, the refund is expected to be returned to your original payment method within 3-5 business days.<br> <br>2. Replacement for another try: The replacement package is expected to be shipped within 1-2 days. Under normal circumstances, delivery takes 3-7 days. If you choose this option, please provide the following info so we can proceed:<br> <br>Full name:<br>Street address:<br>City:<br>State/Province:<br>Country:<br>Postal code:<br> <br>Please let us know your choice, and we will handle it as soon as possible.<br> <br>Best regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Dear Analiz,\n \nThank you for your efforts. We are sorry that the issue still persists. We would like to offer you a refund or a replacement.\n \nHere are the details of the two options:\n \n1. Full refund: Once processed, the refund is expected to be returned to your original payment method within 3-5 business days.\n \n2. Replacement for another try: The replacement package is expected to be shipped within 1-2 days. Under normal circumstances, delivery takes 3-7 days. If you choose this option, please provide the following info so we can proceed:\n \nFull name:\nStreet address:\nCity:\nState/Province:\nCountry:\nPostal code:\n \nPlease let us know your choice, and we will handle it as soon as possible.\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Order ID: 114-8970591-1468232:\n\n#: 1\nASIN: B07JMZYJVW\nProduct Name: Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller\n\nMessage:\n\nFull refund on the white noise machine or send me a new one, also i did everything i could to pair it, including what you are suggesting.\nhttps://www.amazon.com/dp/B07JMZYJVW\n\nItem Title: Momcozy Colostrum Collector Reusable Breast Milk Collector, Portable Colostrum Container Can be Feeding Baby, Multi-Use Collector BPA Free, 5ml-2pcs, Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue), Momcozy Baby Tongue Cleaner Gauze, Baby Toothbrush Disposable Oral Cleaner, Toddler Tooth Brush for Tooth Mouth Gum Clean, Infant Toothbrush Oral Cleaning Stick, Baby Oral Cleaner Newborn, 40 Count, Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller, Momcozy Baby Teether Toys | Baby Teething Toys | Baby Teething Relief | Food Grade Silicone Teether Baby Toys | Baby Teether 0-6 Months | Teething Toy 6-12 Months | Baby Essential | Yellow, Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles, Momcozy Portable Milk Warmer for Travel - Dual Heating Modes for Breast Milk & Water, Portable Bottle Warmer with Fast Heating & Long Battery Life, 17 Ounces Large Capacity to Meet Your All-Day Needs, Momcozy BM04 Smart WiFi Baby Monitor with 2 Cameras, 5'' 1080P Split Screen Video Baby Monitor with Camera and Audio, Clear Night Vision, 5000mAh Battery, 2-Way Audio\nOrder ID: 114-8970591-1468232\nOrder Total: 353.74",
"html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Order ID: 114-8970591-1468232:</p>\n\n<p dir=\"auto\">#: 1\n<br>ASIN: B07JMZYJVW\n<br>Product Name: Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller</p>\n\n<p dir=\"auto\">Message:</p>\n\n<p dir=\"auto\">Full refund on the white noise machine or send me a new one, also i did everything i could to pair it, including what you are suggesting.\n<br><a href=\"https://www.amazon.com/dp/B07JMZYJVW\" target=\"_blank\" rel=\"nofollow noreferrer\">https://www.amazon.com/dp/B07JMZYJVW</a></p>\n\n<p dir=\"auto\">Item Title: Momcozy Colostrum Collector Reusable Breast Milk Collector, Portable Colostrum Container Can be Feeding Baby, Multi-Use Collector BPA Free, 5ml-2pcs, Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue), Momcozy Baby Tongue Cleaner Gauze, Baby Toothbrush Disposable Oral Cleaner, Toddler Tooth Brush for Tooth Mouth Gum Clean, Infant Toothbrush Oral Cleaning Stick, Baby Oral Cleaner Newborn, 40 Count, Momcozy Universal Stroller Organizer with Insulated Cup Holder Detachable Phone Bag & Shoulder Strap, Fits for Stroller like Uppababy, Baby Jogger, Britax, BOB, Umbrella and Pet Stroller, Momcozy Baby Teether Toys | Baby Teething Toys | Baby Teething Relief | Food Grade Silicone Teether Baby Toys | Baby Teether 0-6 Months | Teething Toy 6-12 Months | Baby Essential | Yellow, Momcozy Retain Nutrients Bottle Warmer, 9-in-1 Baby Bottle Warmer with Night Light, Accurate Temperature to Preserve Fullest Nutrients in Breast Milk, Bottle Warmers for All Bottles, Momcozy Portable Milk Warmer for Travel - Dual Heating Modes for Breast Milk & Water, Portable Bottle Warmer with Fast Heating & Long Battery Life, 17 Ounces Large Capacity to Meet Your All-Day Needs, Momcozy BM04 Smart WiFi Baby Monitor with 2 Cameras, 5'' 1080P Split Screen Video Baby Monitor with Camera and Audio, Clear Night Vision, 5000mAh Battery, 2-Way Audio\n<br>Order ID: 114-8970591-1468232\n<br>Order Total: 353.74</p></div>",
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