提取后的分类输入 JSON
{
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"description": "Hi, \n\nI’m back again 🥲 the right side of my motor pump suddenly make a buzzing noise when i pick it up and put it back in the charging case. How do i solve this problem ya?",
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"text": "Dear Nurul,\n \nThank you for reaching out to us again. It does sound quite unusual for the motor to make a buzzing noise when you pick it up and place it back into the charging case.\n \nTo help us analyze and resolve this issue for you, kindly provide the following information:\n Your order number and the platform where you purchased the product. A photo of the bottom of the motor so we can get the SN code and model information. The UDI code located at the bottom of the product box. \nCould you also let us know if this problem just started happening right after you began using it, or if it appeared after using the pump for some time?\n \nIf you have just started using it, please record a short video following these steps, keeping the motor level and in the same mode during the whole recording:\n Remove the milk cup and all accessories, then turn on the motor alone and record the sound. Reattach the milk cup and accessories, turn on the motor again and record the sound. Wear the breast pump as usual, turn it on, and record the sound. \nWe will review the information and video you provide and get back to you as soon as possible.\n \nBest regards,\nMomcozy Customer Support Team"
},
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"text": "Hi, \n I’m back again 🥲 the right side of my motor pump suddenly make a buzzing noise when i pick it up and put it back in the charging case. How do i solve this problem ya?"
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"description": "Hi, \n\n\nI’m back again 🥲 the right side of my motor pump suddenly make a buzzing noise when i pick it up and put it back in the charging case. How do i solve this problem ya?",
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"body": "Dear Nurul,\n \nThank you for reaching out to us again. It does sound quite unusual for the motor to make a buzzing noise when you pick it up and place it back into the charging case.\n \nTo help us analyze and resolve this issue for you, kindly provide the following information:\n Your order number and the platform where you purchased the product. A photo of the bottom of the motor so we can get the SN code and model information. The UDI code located at the bottom of the product box. \nCould you also let us know if this problem just started happening right after you began using it, or if it appeared after using the pump for some time?\n \nIf you have just started using it, please record a short video following these steps, keeping the motor level and in the same mode during the whole recording:\n Remove the milk cup and all accessories, then turn on the motor alone and record the sound. Reattach the milk cup and accessories, turn on the motor again and record the sound. Wear the breast pump as usual, turn it on, and record the sound. \nWe will review the information and video you provide and get back to you as soon as possible.\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Dear Nurul,\n\nThank you for reaching out to us again. It does sound quite unusual for the motor to make a buzzing noise when you pick it up and place it back into the charging case.\n\nTo help us analyze and resolve this issue for you, kindly provide the following information:\n- Your order number and the platform where you purchased the product.\n- A photo of the bottom of the motor so we can get the SN code and model information.\n- The UDI code located at the bottom of the product box.\n\n\nCould you also let us know if this problem just started happening right after you began using it, or if it appeared after using the pump for some time?\n\nIf you have just started using it, please record a short video following these steps, keeping the motor level and in the same mode during the whole recording:\n\n1. Remove the milk cup and all accessories, then turn on the motor alone and record the sound.\n2. Reattach the milk cup and accessories, turn on the motor again and record the sound.\n3. Wear the breast pump as usual, turn it on, and record the sound.\n\n\nWe will review the information and video you provide and get back to you as soon as possible.\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Dear Nurul,<br> <br>Thank you for reaching out to us again. It does sound quite unusual for the motor to make a buzzing noise when you pick it up and place it back into the charging case.<br> <br>To help us analyze and resolve this issue for you, kindly provide the following information:<br><ul dir=\"auto\"><li>Your order number and the platform where you purchased the product.</li><li>A photo of the bottom of the motor so we can get the SN code and model information.</li><li>The UDI code located at the bottom of the product box.</li></ul> <br>Could you also let us know if this problem just started happening right after you began using it, or if it appeared after using the pump for some time?<br> <br>If you have just started using it, please record a short video following these steps, keeping the motor level and in the same mode during the whole recording:<br><ol dir=\"auto\"><li>Remove the milk cup and all accessories, then turn on the motor alone and record the sound.</li><li>Reattach the milk cup and accessories, turn on the motor again and record the sound.</li><li>Wear the breast pump as usual, turn it on, and record the sound.</li></ol> <br>We will review the information and video you provide and get back to you as soon as possible.<br> <br>Best regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Dear Nurul,\n \nThank you for reaching out to us again. It does sound quite unusual for the motor to make a buzzing noise when you pick it up and place it back into the charging case.\n \nTo help us analyze and resolve this issue for you, kindly provide the following information:\n Your order number and the platform where you purchased the product. A photo of the bottom of the motor so we can get the SN code and model information. The UDI code located at the bottom of the product box. \nCould you also let us know if this problem just started happening right after you began using it, or if it appeared after using the pump for some time?\n \nIf you have just started using it, please record a short video following these steps, keeping the motor level and in the same mode during the whole recording:\n Remove the milk cup and all accessories, then turn on the motor alone and record the sound. Reattach the milk cup and accessories, turn on the motor again and record the sound. Wear the breast pump as usual, turn it on, and record the sound. \nWe will review the information and video you provide and get back to you as soon as possible.\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Hi,\n\n\n\nI’m back again 🥲 the right side of my motor pump suddenly make a buzzing noise when i pick it up and put it back in the charging case. How do i solve this problem ya?",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\">Hi, <div dir=\"auto\"><br></div><div dir=\"auto\">I’m back again 🥲 the right side of my motor pump suddenly make a buzzing noise when i pick it up and put it back in the charging case. How do i solve this problem ya? </div></div>",
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