卖家 Momcozy 官方店关于订单 ID: 111-4180760-4265807 的退款报价

Refund offer from Seller Momcozy Official Store on Order ID: 111-4180760-4265807
Ticket 1251171 solved normal 2026-05-12T10:49:59Z Zendesk
客服备注 / Agents notes 34029476051481
negative review "It’s okay for a budget option Thankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control."
差评 "作为廉价选择还可以。很庆幸它是可充电的且带电池。我们家经常断电，但这台安抚机从不停止工作。音质不好。它有一种令人讨厌的节奏感。即使在最低设置下，灯光也太亮了。蓝牙/wifi 能够进行控制这点很好。"
Zendesk 既有问题分类 34154549939865
CPI::Weird sound
value: cpi__weird_sound
异响
销售渠道 / 来源渠道 32685292044825
AMZ
value: amz
产品型号 / 产品线 33749938239513
electrical::White Noise Machine::WN02-App Remote Control
value: electrical_white.noise.machine_m21fwdb03

核心信息

产品字段
空
会话渠道
{"api": 2}
本地 channel
Agent
更新时间
2026-05-13T03:09:12Z
Requester
空
模型
gemini-3-flash-preview

中文整合阅读文本

【标题】卖家 Momcozy 官方店关于订单 ID: 111-4180760-4265807 的退款报价
【既有分类】异响
【客服备注】差评
"作为廉价选择还可以。很庆幸它是可充电的且带电池。我们家经常断电，但这台安抚机从不停止工作。音质不好。它有一种令人讨厌的节奏感。即使在最低设置下，灯光也太亮了。蓝牙/wifi 能够进行控制这点很好。"
【描述翻译】订单 ID: 111-4180760-4265807:

#: 1
ASIN: B099RSXLGH
产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

消息:

全额退款
https://www.amazon.com/dp/B099RSXLGH

项目标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)
订单 ID: 111-4180760-4265807
订单总额: 34.87
【会话记录】
2026-05-12 Whitney (customer): 订单 ID: 111-4180760-4265807:

#: 1

ASIN: B099RSXLGH

产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

消息:

全额退款

https://www.amazon.com/dp/B099RSXLGH

商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

订单 ID: 111-4180760-4265807

订单总额: 34.87
2026-05-13 RT-SYS-Admin (internal): 对话被标记为“无需回复”。

描述与翻译

中文描述

订单 ID: 111-4180760-4265807:

#: 1
ASIN: B099RSXLGH
产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

消息:

全额退款
https://www.amazon.com/dp/B099RSXLGH

商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)
订单 ID: 111-4180760-4265807
订单总额: 34.87

英文/原始描述

Order ID: 111-4180760-4265807:

#: 1
ASIN: B099RSXLGH
Product Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)

Message:

Full refund
https://www.amazon.com/dp/B099RSXLGH

Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)
Order ID: 111-4180760-4265807
Order Total: 34.87

Conversation 中文翻译

#1 internal 2026-05-13T03:09:12Z api Comment RT-SYS-Admin
对话被标记为“无需回复”。
英文原文 / 原始消息 
Conversation marked as "No response needed."
#2 customer 2026-05-12T10:49:59Z api Comment Whitney
订单 ID: 111-4180760-4265807:

#: 1

ASIN: B099RSXLGH

产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

消息:

全额退款

https://www.amazon.com/dp/B099RSXLGH

商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)

订单 ID: 111-4180760-4265807

订单总额: 34.87
英文原文 / 原始消息 
Order ID: 111-4180760-4265807: 

 #: 1

ASIN: B099RSXLGH

Product Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue) 

 Message: 

 Full refund

https://www.amazon.com/dp/B099RSXLGH 

 Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)

Order ID: 111-4180760-4265807

Order Total: 34.87

全部自定义字段

field_id显示名 / 选项名value
32685292044825AMZamz
33749938239513electrical::White Noise Machine::WN02-App Remote Controlelectrical_white.noise.machine_m21fwdb03
34029476051481negative review "It’s okay for a budget option Thankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control."
34154549939865CPI::Weird soundcpi__weird_sound

更多原始信息

提取后的分类输入 JSON 
{
  "ticket": {
    "ticket_id": "1251171",
    "subject": "Refund offer from Seller Momcozy Official Store on Order ID: 111-4180760-4265807",
    "description": "Order ID: 111-4180760-4265807:\n\n#: 1\nASIN: B099RSXLGH\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nMessage:\n\nFull refund\nhttps://www.amazon.com/dp/B099RSXLGH\n\nItem Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\nOrder ID: 111-4180760-4265807\nOrder Total: 34.87",
    "status": "solved",
    "priority": "normal",
    "product_model": "",
    "created_at": "2026-05-12T10:49:59Z",
    "updated_at": "2026-05-13T03:09:12Z"
  },
  "zendesk_fields": {
    "agents_notes_field_id": "34029476051481",
    "agents_notes_label": "negative review\n\"It’s okay for a budget option\nThankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control.\"",
    "agents_notes": "negative review\n\"It’s okay for a budget option\nThankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control.\"",
    "category_field_id": "34154549939865",
    "category_name": "CPI::Weird sound",
    "category_value": "cpi__weird_sound",
    "category_zh": "异响"
  },
  "channel_summary": {
    "local_channel": "Agent",
    "conversation_channels": {
      "api": 2
    }
  },
  "messages": [
    {
      "conversation_id": "57866202435225",
      "type": "Comment",
      "created_at": "2026-05-13T03:09:12Z",
      "author_id": "32358742915609",
      "author_name": "RT-SYS-Admin",
      "author_role": "admin",
      "sender_type": "internal",
      "channel": "api",
      "public": false,
      "recording_type": "",
      "text": "Conversation marked as \"No response needed.\""
    },
    {
      "conversation_id": "57847169369881",
      "type": "Comment",
      "created_at": "2026-05-12T10:49:59Z",
      "author_id": "57847212044825",
      "author_name": "Whitney",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "api",
      "public": true,
      "recording_type": "",
      "text": "Order ID: 111-4180760-4265807: \n\n #: 1\n\nASIN: B099RSXLGH\n\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue) \n\n Message: \n\n Full refund\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nOrder ID: 111-4180760-4265807\n\nOrder Total: 34.87"
    }
  ]
}
翻译 JSON 
{
  "translated_subject": "卖家 Momcozy 官方店关于订单 ID: 111-4180760-4265807 的退款报价",
  "translated_description": "订单 ID: 111-4180760-4265807:\n\n#: 1\nASIN: B099RSXLGH\n产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n\n消息:\n\n全额退款\nhttps://www.amazon.com/dp/B099RSXLGH\n\n商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n订单 ID: 111-4180760-4265807\n订单总额: 34.87",
  "translated_agents_notes": "差评\n\"作为廉价选择还可以。很庆幸它是可充电的且带电池。我们家经常断电，但这台安抚机从不停止工作。音质不好。它有一种令人讨厌的节奏感。即使在最低设置下，灯光也太亮了。蓝牙/wifi 能够进行控制这点很好。\"",
  "translated_category_label": "异响",
  "translated_messages": [
    {
      "conversation_id": "57866202435225",
      "created_at": "2026-05-13T03:09:12Z",
      "sender_type": "internal",
      "author_name": "RT-SYS-Admin",
      "channel": "api",
      "translated_text": "对话被标记为“无需回复”。"
    },
    {
      "conversation_id": "57847169369881",
      "created_at": "2026-05-12T10:49:59Z",
      "sender_type": "customer",
      "author_name": "Whitney",
      "channel": "api",
      "translated_text": "订单 ID: 111-4180760-4265807: \n\n #: 1\n\nASIN: B099RSXLGH\n\n产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色) \n\n 消息: \n\n 全额退款\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n 商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n\n订单 ID: 111-4180760-4265807\n\n订单总额: 34.87"
    }
  ],
  "chinese_reading_text": "【标题】卖家 Momcozy 官方店关于订单 ID: 111-4180760-4265807 的退款报价\n【既有分类】异响\n【客服备注】差评\n\"作为廉价选择还可以。很庆幸它是可充电的且带电池。我们家经常断电，但这台安抚机从不停止工作。音质不好。它有一种令人讨厌的节奏感。即使在最低设置下，灯光也太亮了。蓝牙/wifi 能够进行控制这点很好。\"\n【描述翻译】订单 ID: 111-4180760-4265807:\n\n#: 1\nASIN: B099RSXLGH\n产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n\n消息:\n\n全额退款\nhttps://www.amazon.com/dp/B099RSXLGH\n\n项目标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n订单 ID: 111-4180760-4265807\n订单总额: 34.87\n【会话记录】\n2026-05-12 Whitney (customer): 订单 ID: 111-4180760-4265807: \n\n #: 1\n\nASIN: B099RSXLGH\n\n产品名称: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色) \n\n 消息: \n\n 全额退款\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n 商品标题: 婴儿睡眠安抚机，Momcozy 婴儿睡眠白噪音机带小夜灯，学步儿童睡眠训练器带 34 种舒缓音效，定时器，App 远程控制，个性化睡眠习惯 (蓝色)\n\n订单 ID: 111-4180760-4265807\n\n订单总额: 34.87\n2026-05-13 RT-SYS-Admin (internal): 对话被标记为“无需回复”。",
  "translation_notes": [
    "agents_notes 包含了一条关于产品音质和灯光亮度的差评内容。",
    "该工单似乎是由于亚马逊后台发起的退款申请或针对差评的退款响应产生的系统同步。"
  ]
}
ticket_raw_json 
{
  "custom_fields": [
    {
      "id": 32685292044825,
      "value": "amz",
      "name": "AMZ"
    },
    {
      "id": 33749938239513,
      "value": "electrical_white.noise.machine_m21fwdb03",
      "name": "electrical::White Noise Machine::WN02-App Remote Control"
    },
    {
      "id": 34029476051481,
      "value": "negative review\n\"It’s okay for a budget option\nThankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control.\""
    },
    {
      "id": 34154549939865,
      "value": "cpi__weird_sound",
      "name": "CPI::Weird sound"
    }
  ],
  "custom_status_id": 32358772428057,
  "ticket_id": 1251171,
  "assignee_id": 47914885563801,
  "created": "2026-05-12T10:49:59Z",
  "subject": "Refund offer from Seller Momcozy Official Store on Order ID: 111-4180760-4265807",
  "support_type": "Agent",
  "32685292044825": "AMZ",
  "33749938239513": "electrical::White Noise Machine::WN02-App Remote Control",
  "34029476051481": "negative review\n\"It’s okay for a budget option\nThankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control.\"",
  "34154549939865": "CPI::Weird sound",
  "34154710239001": null,
  "fields": [
    {
      "id": 32685292044825,
      "value": "amz",
      "name": "AMZ"
    },
    {
      "id": 33749938239513,
      "value": "electrical_white.noise.machine_m21fwdb03",
      "name": "electrical::White Noise Machine::WN02-App Remote Control"
    },
    {
      "id": 34029476051481,
      "value": "negative review\n\"It’s okay for a budget option\nThankful it’s chargeable and had a battery. Our power goes out a lot but the sound machine never stops. The sound quality is not good. It has an annoying rhythm to it. The light is also too bright even on the lowest setting. The Bluetooth/wifi is nice to be able to control.\""
    },
    {
      "id": 34154549939865,
      "value": "cpi__weird_sound",
      "name": "CPI::Weird sound"
    }
  ],
  "ticket": {
    "id": 1251171,
    "subject": "Refund offer from Seller Mo...",
    "description": "Order ID: 111-4180760-4265807:\n\n#: 1\nASIN: B099RSXLGH\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nMessage:\n\nFull refund\nhttps://www.amazon.com/dp/B099RSXLGH\n\nItem Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\nOrder ID: 111-4180760-4265807\nOrder Total: 34.87",
    "is_group_public": true,
    "status": "solved",
    "type": "incident",
    "priority": "normal",
    "url": "https://rootglobal.zendesk.com/api/v2/tickets/1251171.json",
    "custom_status_id": 32358772428057,
    "brand_id": 32404259465241,
    "last_comment": {
      "id": 57866202435225,
      "body": "Conversation marked as \"No response needed.\"",
      "created_at": "2026-05-13T03:09:12Z",
      "author_id": 32358742915609,
      "public": false
    }
  }
}
conversation_raw_json 
{
  "conversations": [
    {
      "id": 57866202435225,
      "type": "Comment",
      "author_id": 32358742915609,
      "body": "Conversation marked as \"No response needed.\"",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Conversation marked as \"No response needed.\"</p></div>",
      "plain_body": "Conversation marked as \"No response needed.\"",
      "public": false,
      "attachments": [],
      "audit_id": 57866175413145,
      "locale": "en",
      "outbound_locale": null,
      "translations": [],
      "via": {
        "channel": "api",
        "source": {
          "from": {},
          "to": {},
          "rel": null
        }
      },
      "created_at": "2026-05-13T03:09:12Z",
      "metadata": {
        "system": {
          "client": "MozillaXYZ/1.0",
          "ip_address": "44.221.93.67",
          "location": "Ashburn, VA, United States",
          "latitude": 39.0469,
          "longitude": -77.4903
        },
        "custom": {}
      }
    },
    {
      "id": 57847169369881,
      "type": "Comment",
      "author_id": 57847212044825,
      "body": "Order ID: 111-4180760-4265807:\n\n#: 1\nASIN: B099RSXLGH\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nMessage:\n\nFull refund\nhttps://www.amazon.com/dp/B099RSXLGH\n\nItem Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\nOrder ID: 111-4180760-4265807\nOrder Total: 34.87",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><p dir=\"auto\">Order ID: 111-4180760-4265807:</p>\n\n<p dir=\"auto\">#: 1\n<br>ASIN: B099RSXLGH\n<br>Product Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)</p>\n\n<p dir=\"auto\">Message:</p>\n\n<p dir=\"auto\">Full refund\n<br><a href=\"https://www.amazon.com/dp/B099RSXLGH\" target=\"_blank\" rel=\"nofollow noreferrer\">https://www.amazon.com/dp/B099RSXLGH</a></p>\n\n<p dir=\"auto\">Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n<br>Order ID: 111-4180760-4265807\n<br>Order Total: 34.87</p></div>",
      "plain_body": "Order ID: 111-4180760-4265807: \n\n #: 1\n\nASIN: B099RSXLGH\n\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue) \n\n Message: \n\n Full refund\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nOrder ID: 111-4180760-4265807\n\nOrder Total: 34.87",
      "public": true,
      "attachments": [],
      "audit_id": 57847169369753,
      "locale": "en",
      "outbound_locale": null,
      "translations": [],
      "via": {
        "channel": "api",
        "source": {
          "from": {},
          "to": {},
          "rel": null
        }
      },
      "created_at": "2026-05-12T10:49:59Z",
      "metadata": {
        "system": {
          "client": "MozillaXYZ/1.0",
          "ip_address": "44.221.93.67",
          "location": "Ashburn, VA, United States",
          "latitude": 39.0469,
          "longitude": -77.4903
        },
        "custom": {}
      }
    }
  ],
  "users": [
    {
      "id": 32358742915609,
      "url": "https://rootglobal.zendesk.com/api/v2/users/32358742915609.json",
      "name": "RT-SYS-Admin",
      "email": "chase.yi@rootglobal.net",
      "created_at": "2024-05-12T07:43:51Z",
      "updated_at": "2026-05-14T03:36:32Z",
      "time_zone": "Beijing",
      "iana_time_zone": "Asia/Shanghai",
      "phone": null,
      "shared_phone_number": null,
      "photo": null,
      "locale_id": 10,
      "locale": "zh-cn",
      "organization_id": 32358772428825,
      "role": "admin",
      "verified": true,
      "external_id": null,
      "tags": [],
      "alias": "Chase",
      "active": true,
      "shared": false,
      "shared_agent": false,
      "last_login_at": "2026-05-14T03:06:31Z",
      "two_factor_auth_enabled": false,
      "signature": "",
      "details": "",
      "notes": "",
      "role_type": 4,
      "custom_role_id": 32358772232473,
      "is_billing_admin": true,
      "moderator": true,
      "ticket_restriction": null,
      "only_private_comments": false,
      "restricted_agent": false,
      "suspended": false,
      "default_group_id": 34330106636441,
      "report_csv": true,
      "user_fields": {
        "model": null,
        "phone": null,
        "consumption_details": null,
        "age_information": null,
        "user_personal_information": null,
        "weight_information": null,
        "intentional_product_details": null,
        "size_details": null,
        "pregnancy_and_lactation_cycle": null,
        "order_details": null,
        "appid": null
      },
      "suspension_details": null
    },
    {
      "id": 57847212044825,
      "url": "https://rootglobal.zendesk.com/api/v2/users/57847212044825.json",
      "name": "Whitney",
      "email": "v0fq8zjh1xr0kdt@marketplace.amazon.com",
      "created_at": "2026-05-12T10:49:57Z",
      "updated_at": "2026-05-12T10:49:58Z",
      "time_zone": "Asia/Hong_Kong",
      "iana_time_zone": "Asia/Hong_Kong",
      "phone": null,
      "shared_phone_number": null,
      "photo": null,
      "locale_id": 1,
      "locale": "en-US",
      "organization_id": null,
      "role": "end-user",
      "verified": true,
      "external_id": null,
      "tags": [],
      "alias": null,
      "active": true,
      "shared": false,
      "shared_agent": false,
      "last_login_at": null,
      "two_factor_auth_enabled": null,
      "signature": null,
      "details": "Address ⋅ DAHLONEGA, GA, US ⋅",
      "notes": null,
      "role_type": null,
      "custom_role_id": null,
      "is_billing_admin": null,
      "moderator": false,
      "ticket_restriction": "requested",
      "only_private_comments": false,
      "restricted_agent": true,
      "suspended": false,
      "default_group_id": null,
      "report_csv": false,
      "user_fields": {
        "model": null,
        "phone": null,
        "consumption_details": null,
        "age_information": null,
        "user_personal_information": null,
        "weight_information": null,
        "intentional_product_details": null,
        "size_details": null,
        "pregnancy_and_lactation_cycle": null,
        "order_details": null,
        "appid": null
      },
      "suspension_details": null
    }
  ],
  "next_page": null,
  "previous_page": null,
  "count": 2
}