转发：您的 Momcozy 订单 1580797 正在运送途中！

Fwd: Your Momcozy order 1580797 is on the way!
Ticket 1251178 open high 2026-05-12T10:56:12Z Zendesk
客服备注 / Agents notes 34029476051481
空
Zendesk 既有问题分类 34154549939865
CPI::Parts crack or break
value: cpi__parts_crack_or_break
配件开裂或断裂
销售渠道 / 来源渠道 32685292044825
Shopify::Official web
value: shopify_official_web
产品型号 / 产品线 33749938239513
milk pump::Momcozy::M9
value: milk.pump_momcozy_m9_mobile.flow_

核心信息

产品字段
milk pump::Momcozy::M9
会话渠道
{"email": 2, "web": 1}
本地 channel
Agent
更新时间
2026-05-13T09:06:29Z
Requester
空
模型
gemini-3-flash-preview

中文整合阅读文本

【标题】转发：您的 Momcozy 订单 1580797 正在运送途中！
【分类】配件开裂或断裂
【产品/渠道】milk pump::Momcozy::M9 / Agent (Email/Web)
【客服备注】无
【描述翻译】客户 Christopher Mathes 反馈 2026-03-31 订单 1580797 中的两个 M9 喇叭罩损坏。因 M9 喇叭罩频繁损坏（认为有设计缺陷），已改用 M5 型号，要求退款。订单包含加热按摩器及 M9 配件，由云途发货（YT2609101001309506）。
【会话历史】
1. [2026-05-12 10:56 客户]: 反馈 M9 喇叭罩损坏，要求退款，并附带了原始发货邮件。
2. [2026-05-13 08:33 客服]: 表示歉意，要求提供主机底部 SN/型号照片、包装盒 UDI 信息以及损坏部位照片以进行调查。
3. [2026-05-13 09:06 客户]: 回复称所有的喇叭罩（包括2月购买的主机自带配件）都坏了，指出 M9 喇叭罩卡扣设计太弱。表示已投诉退货并改用 M5，因此无法提供原机器序列号，随信附上了破损照片。

描述与翻译

中文描述

亲爱的先生或女士：

遗憾的是，2026年3月31日订购的两个喇叭罩都坏了。我们该如何处理？理想情况下，我希望能获得退款，因为由于 M9 吸乳器喇叭罩的问题，我们已经改用了 M5 吸乳器。

感谢您的支持。

此致，

Christopher Mathes

---------- 转发邮件 ---------
发件人：Momcozy
日期：2026年4月1日星期三 11:30
主题：您的 Momcozy 订单 1580797 正在运送途中！
收件人：

Momcozy (https://url7748.as-list9.com/ls/click?upn=...)

您的订单正在运送途中！

嗨 Christopher，
我们很高兴地通知您，您的订单已发货，商品很快就会送达！如果您有任何问题或需要帮助，请随时回复此邮件。

订单号：1580797
下单日期：2026-03-31 14:23

已发货商品

商品 (3)

运输状态：待处理

二合一双重加热振动乳房按摩器
x1
€49.30
€57.99

Mobile Flow™ | M9 便携式吸乳器配件
欧盟 / 整体(24mm)*1
x2
€40.80
€47.99

由云途物流 (YunExpress) 运送
追踪单号：YT2609101001309506

查看物流页面

不想再收到此类邮件？
取消订阅 (https://url7748.as-list9.com/ls/click?upn=...)

英文/原始描述

Dear Sir or Madam,

Unfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.

Thank you for your support.

Best regards,

Christopher Mathes

---------- Forwarded message ---------
Von: Momcozy <tracking_support@momcozy.com>
Date: Mi., 1. Apr. 2026 um 11:30 Uhr
Subject: Your Momcozy order 1580797 is on the way!
To: <junk214284@gmail.com>


 

Momcozy

(https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK2ZpD7h1PxIDwcjZob0lJlLkxyQqif3ADSZjZMgNAi2Z0qIBkXsRW6zhejvS4bZm6eApGi1RLkwOR0ZC194z5jjNJcDpsN7vTwnYC9LeMA2-2BS-2FfCLcCdY5QnndmdWv6hpj-2F-2BRgbUNAL-2BeB4Wjcv-2B9aRzl-2FO0AiAVA5rRE55DyfrF7eq96WmJQwG07ZUPYo9PWiEp2njLnp-2F2MqZvk6-2FHDxqCQHLiXFPD2hwXIlL4M37AnMqYCjZmUTO97dpI2Pu7KQ-3DVFQS_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw7-2FikN3THt94o3IJt2yp-2FJodzvNVbkF8nOLATOw8A9wQC-2BkZZeW74T0Y4E0I41ly7b3jAfhuSRRZoIz58IoRsvIcT03gM7eyPTTpQNgrWFj41l004fS55m0VmLq7Yhy4v-2FQ-3D-3D)

Your order is on the way!

Hi Christopher,
We're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.

Order number: 1580797
Order date: 2026-03-31 at 14:23

What's been shipped

Items (3)

,,,

Shipment status Pending

Double 2-in-1 Wärmender & vibrierender Brustmassager
x1
€49.30
€57.99

Mobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile
EU / Overall(24mm)*1
x2
€40.80
€47.99

Shipped with YunExpress
Tracking number YT2609101001309506

View tracking page

No longer want to receive these emails?
Unsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StdiXAc0h2AOcvcUh8sFbsIWE6oNaYq0n2lFRI4pKTr0mGpuedVv8JNtVNkhrI-2FJO-2B5hIA1UzsZKyyhRkKe3ulJpYzIpS-2BP7TK1hLmKeIK2egAVGAA8RfK7kfEsrexhZPHPu7Z-2BNS5GDI9pLnvuJqX5vIIDW5LSoDsxj-2Ff2a7wwdd6ZXH5W8-2BKxFhuy0EGuK7vlUd031sQz6-2BBmnN0IHi3JUFMRk0GRltw-2Bd0ReuhHuetfyM82cFgHcP-2B-2BGtnsRWEFdqVXR4M-2FyHg6Z7l3dSAPQX8VLDbFOD2-2FHcsqdK67ALHQ2CrS4vZ76i8V8qoBG8MjIjsh4BAU9dCPLc72ho0ucebTDlphLw4bMgoo593FP9rMjsZBkIbXQ5uqK5Tmv653jH3HcucsvaLcHNfquRp3SZYtonY8K6Khheql2-2Bv4Ew8aivKPt4CNscOtl8EXqywpL3WEXEOrcJv5Cg9warYhCYoyFqUPezQ653oRqoPCzsH2PoYJBPVZl-2FmUIYcKPbsvvX5NeIZmXN-2BoH0eQ-2Ff6N2-2FvB9qyF-2Ff0-2FcGpem0AdFKoXB-2FMfOpGYTeSok1MoKbJrLKO-2FKYM4HKEFCjLeWAoDDok79-2FpRoOY-2BJysILIFhN2csyYPER3-2F2QTOIBmMAoNvExs11JNglr1bvVdiS3kf46IiyaeOM2Xe33NM2y5H7A1zquX0-2FfFE96B9lEgwaGXEJrLJ1NdH3PhLW610KioqNHJhBKIHlG-2FRA5Y5Lj8Iyxiu9hOoEe-2FLF3AQi1OH6Zz2O9PnHx-2BW2BEH9-2BQWMagpa4C7e6aiI7xG3RPGYaar7Q9WvvgD-2F1M1qWT3EHpV-2F4yeAkjS8a-2FYx9PoEExdknY-2B3sntMoOuAdqBOvcFaMEOJB-2Bd-2B6XI6a6M0BN4uyugeR9AVPgZJDLNbZvglMLCS8qWMP4iYS6RxYnDPQCBee8T-2BlUJ0aNius-2BbNreHeDxa2-2BbukRmWwSA4DpHjDjXE3YBjbmaH2NTinhyp1zzkYR5TfmV4eJHKfvDPQEAb6viqTONT6AqUX-2BgKR1ZweiBVZtSyp0tLhFiKvin7vF9Y5Pr8bgM2HlwkSv1ykMkl-2BjjLQh6ds0o1jnRpi3p0vS59WhBU6ptf8GqPsD-2BdpvQ0IqU4iEY4w1ZZvze0OValahPlaDpoyGNIP4xYUqCnGIA-2FTgL7fJO6N4V1qN0MZn3djiqYoteToMr0lTwlE4XV0tywwPdrUL9vy7abwwDlDwavzUo-2FiBXJ1-2B-2B-2FfSKl7-2BahkvbEtpoyFteb0KoHGH04SlfES9RwCg-3D-3DklwN_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw70gZbX2cO-2BT14t9q7LIQEqAsiHcS2CZGL9Iq4cxIZ3-2B9LEMklDTx7-2F7ilCFlGB830-2B3g-2FkfnaImShju-2F9Wv44ICmp-2B2EGivg2HXKisfpH-2FrDLKhGXehnjyVWEpQ6f6VXbw-3D-3D)

Conversation 中文翻译

#1 customer 2026-05-13T09:06:29Z email Comment Christopher Mathes
您好，
这个问题涉及 M9 吸乳器的更换配件。我们购买这些是为了可以多次吸乳而无需在每次使用后清洗。到现在为止，我们拥有的所有喇叭罩都坏了。甚至包括我们今年 2 月购买的吸乳器自带的那些。根据我们和许多其他用户的经验（网上充满了负面评价），该型号有一个致命的设计缺陷：喇叭罩上的安装卡扣太脆弱了。
因此，我们决定通过投诉退回吸乳器，要求退还购买价款，并改用 M5 吸乳器。这已经完成了，所以我不再有这两台吸乳器的序列号了。
随信附上破损喇叭罩的照片。
此致 Christopher
英文原文 / 原始消息 
Hello, 
 The issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.
We have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.
A photo of the broken flanges is attached. 
Best regards Christopher
#2 agent 2026-05-13T08:33:30Z web Comment BL-A2-Pump-Mikaela
您好，

感谢您抽出时间与我们分享您的体验。得知您的吸乳器配件受损，我们深表遗憾，对于这给您和您的日常生活带来的任何不便，我们诚挚道歉。

为了更好地分析您遇到的问题，请提供：

主机底部的照片，以便我们获取序列号（SN）和型号：
位于包装盒底部的 UDI（唯一设备标识）信息。

为了协助我们的调查，请分享：
• 损坏部位的照片（如果可能）

一旦我们收到这些详细信息，我们的团队将亲自审核您的案例，并确定最合适的解决方案。

我们知道这些配件对您的母乳喂养旅程有多么重要，我们希望确保您在使用我们的产品时获得最佳体验。感谢您在此事上对我们的信任——我们致力于为您解决问题。

此致，
Momcozy 客户支持团队
英文原文 / 原始消息 
Hello,
 
Thank you for taking the time to share your experience with us. We're truly sorry to learn that your breast pump accessories have been damaged, and we sincerely apologize for any inconvenience this has caused you and your daily routine.
 
To better analyze the issue you're experiencing, please provide:
 
A photo of bottom of motor to let us get the SN and model number :
UDI (Unique Device Identifier) information located on the bottom of the box.
 
To assist our investigation, please share:
• Photos of the damaged areas, if possible
 
Once we receive these details, our team will personally review your case and determine the most appropriate way to resolve this for you.
 
We know how important these accessories are for your breastfeeding journey, and we want to ensure you have only the best experience with our products. Thank you for trusting us with this matter - we're committed to making things right for you.
 
Best regards,
Momcozy Customer Support Team
#3 customer 2026-05-12T10:56:12Z email Comment Christopher Mathes
亲爱的先生或女士：

遗憾的是，2026年3月31日订购的两个喇叭罩都坏了。我们该如何处理？理想情况下，我希望能获得退款，因为由于 M9 吸乳器喇叭罩的问题，我们已经改用了 M5 吸乳器。

感谢您的支持。

此致，

Christopher Mathes

---------- 转发邮件 ---------
发件人：Momcozy
日期：2026年4月1日星期三 11:30
主题：您的 Momcozy 订单 1580797 正在运送途中！
收件人：

Momcozy

您的订单正在运送途中！

嗨 Christopher，
我们很高兴地通知您，您的订单已发货，商品很快就会送达！如果您有任何问题或需要帮助，请随时回复此邮件。

订单号：1580797
下单日期：2026-03-31 14:23

已发货商品

商品 (3)

运输状态：待处理

二合一双重加热振动乳房按摩器
x1
€49.30
€57.99

Mobile Flow™ | M9 便携式吸乳器配件
欧盟 / 整体(24mm)*1
x2
€40.80
€47.99

由云途物流 (YunExpress) 运送
追踪单号：YT2609101001309506

查看物流页面

不想再收到此类邮件？
取消订阅
英文原文 / 原始消息 
Dear Sir or Madam,

Unfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.

Thank you for your support.

Best regards,

Christopher Mathes

 ---------- Forwarded message ---------
Von: Momcozy 
Date: Mi., 1. Apr. 2026 um 11:30 Uhr
Subject: Your Momcozy order 1580797 is on the way!
To: 
 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Momcozy 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Your order is on the way!
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Hi Christopher,
We're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Order number: 1580797
Order date: 2026-03-31 at 14:23 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 What's been shipped 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Items (3) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 ,,,
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Shipment status Pending 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Double 2-in-1 Wärmender & vibrierender Brustmassager 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 x1 
 
 
 
 
 
 
 
 €49.30 
 
 
 
 
 
 
 
 €57.99 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Mobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile 
 
 
 
 
 
 
 
 EU / Overall(24mm)*1 
 
 
 
 
 
 
 
 x2 
 
 
 
 
 
 
 
 €40.80 
 
 
 
 
 
 
 
 €47.99 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Shipped with YunExpress 
 
 
 
 Tracking number YT2609101001309506 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 View tracking page
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 No longer want to receive these emails? 
 
 
 
 
 
 
 
 Unsubscribe

全部自定义字段

field_id显示名 / 选项名value
32685292044825Shopify::Official webshopify_official_web
33749938239513milk pump::Momcozy::M9milk.pump_momcozy_m9_mobile.flow_
34154549939865CPI::Parts crack or breakcpi__parts_crack_or_break

更多原始信息

提取后的分类输入 JSON 
{
  "ticket": {
    "ticket_id": "1251178",
    "subject": "Fwd: Your Momcozy order 1580797 is on the way!",
    "description": "Dear Sir or Madam,\n\nUnfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.\n\nThank you for your support.\n\nBest regards,\n\nChristopher Mathes\n\n---------- Forwarded message ---------\nVon: Momcozy \nDate: Mi., 1. Apr. 2026 um 11:30 Uhr\nSubject: Your Momcozy order 1580797 is on the way!\nTo: \n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK2ZpD7h1PxIDwcjZob0lJlLkxyQqif3ADSZjZMgNAi2Z0qIBkXsRW6zhejvS4bZm6eApGi1RLkwOR0ZC194z5jjNJcDpsN7vTwnYC9LeMA2-2BS-2FfCLcCdY5QnndmdWv6hpj-2F-2BRgbUNAL-2BeB4Wjcv-2B9aRzl-2FO0AiAVA5rRE55DyfrF7eq96WmJQwG07ZUPYo9PWiEp2njLnp-2F2MqZvk6-2FHDxqCQHLiXFPD2hwXIlL4M37AnMqYCjZmUTO97dpI2Pu7KQ-3DVFQS_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw7-2FikN3THt94o3IJt2yp-2FJodzvNVbkF8nOLATOw8A9wQC-2BkZZeW74T0Y4E0I41ly7b3jAfhuSRRZoIz58IoRsvIcT03gM7eyPTTpQNgrWFj41l004fS55m0VmLq7Yhy4v-2FQ-3D-3D)\n\nYour order is on the way!\n\nHi Christopher,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1580797\nOrder date: 2026-03-31 at 14:23\n\nWhat's been shipped\n\nItems (3)\n\n,,,\n\nShipment status Pending\n\nDouble 2-in-1 Wärmender & vibrierender Brustmassager\nx1\n€49.30\n€57.99\n\nMobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile\nEU / Overall(24mm)*1\nx2\n€40.80\n€47.99\n\nShipped with YunExpress\nTracking number YT2609101001309506\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StdiXAc0h2AOcvcUh8sFbsIWE6oNaYq0n2lFRI4pKTr0mGpuedVv8JNtVNkhrI-2FJO-2B5hIA1UzsZKyyhRkKe3ulJpYzIpS-2BP7TK1hLmKeIK2egAVGAA8RfK7kfEsrexhZPHPu7Z-2BNS5GDI9pLnvuJqX5vIIDW5LSoDsxj-2Ff2a7wwdd6ZXH5W8-2BKxFhuy0EGuK7vlUd031sQz6-2BBmnN0IHi3JUFMRk0GRltw-2Bd0ReuhHuetfyM82cFgHcP-2B-2BGtnsRWEFdqVXR4M-2FyHg6Z7l3dSAPQX8VLDbFOD2-2FHcsqdK67ALHQ2CrS4vZ76i8V8qoBG8MjIjsh4BAU9dCPLc72ho0ucebTDlphLw4bMgoo593FP9rMjsZBkIbXQ5uqK5Tmv653jH3HcucsvaLcHNfquRp3SZYtonY8K6Khheql2-2Bv4Ew8aivKPt4CNscOtl8EXqywpL3WEXEOrcJv5Cg9warYhCYoyFqUPezQ653oRqoPCzsH2PoYJBPVZl-2FmUIYcKPbsvvX5NeIZmXN-2BoH0eQ-2Ff6N2-2FvB9qyF-2Ff0-2FcGpem0AdFKoXB-2FMfOpGYTeSok1MoKbJrLKO-2FKYM4HKEFCjLeWAoDDok79-2FpRoOY-2BJysILIFhN2csyYPER3-2F2QTOIBmMAoNvExs11JNglr1bvVdiS3kf46IiyaeOM2Xe33NM2y5H7A1zquX0-2FfFE96B9lEgwaGXEJrLJ1NdH3PhLW610KioqNHJhBKIHlG-2FRA5Y5Lj8Iyxiu9hOoEe-2FLF3AQi1OH6Zz2O9PnHx-2BW2BEH9-2BQWMagpa4C7e6aiI7xG3RPGYaar7Q9WvvgD-2F1M1qWT3EHpV-2F4yeAkjS8a-2FYx9PoEExdknY-2B3sntMoOuAdqBOvcFaMEOJB-2Bd-2B6XI6a6M0BN4uyugeR9AVPgZJDLNbZvglMLCS8qWMP4iYS6RxYnDPQCBee8T-2BlUJ0aNius-2BbNreHeDxa2-2BbukRmWwSA4DpHjDjXE3YBjbmaH2NTinhyp1zzkYR5TfmV4eJHKfvDPQEAb6viqTONT6AqUX-2BgKR1ZweiBVZtSyp0tLhFiKvin7vF9Y5Pr8bgM2HlwkSv1ykMkl-2BjjLQh6ds0o1jnRpi3p0vS59WhBU6ptf8GqPsD-2BdpvQ0IqU4iEY4w1ZZvze0OValahPlaDpoyGNIP4xYUqCnGIA-2FTgL7fJO6N4V1qN0MZn3djiqYoteToMr0lTwlE4XV0tywwPdrUL9vy7abwwDlDwavzUo-2FiBXJ1-2B-2B-2FfSKl7-2BahkvbEtpoyFteb0KoHGH04SlfES9RwCg-3D-3DklwN_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw70gZbX2cO-2BT14t9q7LIQEqAsiHcS2CZGL9Iq4cxIZ3-2B9LEMklDTx7-2F7ilCFlGB830-2B3g-2FkfnaImShju-2F9Wv44ICmp-2B2EGivg2HXKisfpH-2FrDLKhGXehnjyVWEpQ6f6VXbw-3D-3D)",
    "status": "open",
    "priority": "high",
    "product_model": "milk pump::Momcozy::M9",
    "created_at": "2026-05-12T10:56:12Z",
    "updated_at": "2026-05-13T09:06:29Z"
  },
  "zendesk_fields": {
    "agents_notes_field_id": "34029476051481",
    "agents_notes_label": "",
    "agents_notes": "",
    "category_field_id": "34154549939865",
    "category_name": "CPI::Parts crack or break",
    "category_value": "cpi__parts_crack_or_break",
    "category_zh": "配件开裂或断裂"
  },
  "channel_summary": {
    "local_channel": "Agent",
    "conversation_channels": {
      "email": 2,
      "web": 1
    }
  },
  "messages": [
    {
      "conversation_id": "57879324717081",
      "type": "Comment",
      "created_at": "2026-05-13T09:06:29Z",
      "author_id": "52933763380761",
      "author_name": "Christopher Mathes",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "email",
      "public": true,
      "recording_type": "",
      "text": "Hello, \n The issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.\nWe have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.\nA photo of the broken flanges is attached. \nBest regards Christopher"
    },
    {
      "conversation_id": "57878079629849",
      "type": "Comment",
      "created_at": "2026-05-13T08:33:30Z",
      "author_id": "34818869523481",
      "author_name": "BL-A2-Pump-Mikaela",
      "author_role": "agent",
      "sender_type": "agent",
      "channel": "web",
      "public": true,
      "recording_type": "",
      "text": "Hello,\n \nThank you for taking the time to share your experience with us. We're truly sorry to learn that your breast pump accessories have been damaged, and we sincerely apologize for any inconvenience this has caused you and your daily routine.\n \nTo better analyze the issue you're experiencing, please provide:\n \nA photo of bottom of motor to let us get the SN and model number :\nUDI (Unique Device Identifier) information located on the bottom of the box.\n \nTo assist our investigation, please share:\n• Photos of the damaged areas, if possible\n \nOnce we receive these details, our team will personally review your case and determine the most appropriate way to resolve this for you.\n \nWe know how important these accessories are for your breastfeeding journey, and we want to ensure you have only the best experience with our products. Thank you for trusting us with this matter - we're committed to making things right for you.\n \nBest regards,\nMomcozy Customer Support Team"
    },
    {
      "conversation_id": "57847357505561",
      "type": "Comment",
      "created_at": "2026-05-12T10:56:12Z",
      "author_id": "52933763380761",
      "author_name": "Christopher Mathes",
      "author_role": "end-user",
      "sender_type": "customer",
      "channel": "email",
      "public": true,
      "recording_type": "",
      "text": "Dear Sir or Madam,\n\nUnfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.\n\nThank you for your support.\n\nBest regards,\n\nChristopher Mathes\n\n ---------- Forwarded message ---------\nVon: Momcozy \nDate: Mi., 1. Apr. 2026 um 11:30 Uhr\nSubject: Your Momcozy order 1580797 is on the way!\nTo: \n \n\n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n   \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Momcozy \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Your order is on the way!\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Hi Christopher,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Order number: 1580797\nOrder date: 2026-03-31 at 14:23 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Items (3) \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ,,,\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipment status Pending \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Double 2-in-1 Wärmender & vibrierender Brustmassager \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n x1 \n \n \n \n \n \n \n \n €49.30 \n \n \n \n \n \n \n \n €57.99 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Mobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile \n \n \n \n \n \n \n \n EU / Overall(24mm)*1 \n \n \n \n \n \n \n \n x2 \n \n \n \n \n \n \n \n €40.80 \n \n \n \n \n \n \n \n €47.99 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Shipped with YunExpress \n \n \n \n Tracking number YT2609101001309506 \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n View tracking page\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n No longer want to receive these emails? \n \n \n \n \n \n \n \n Unsubscribe"
    }
  ]
}
翻译 JSON 
{
  "translated_subject": "转发：您的 Momcozy 订单 1580797 正在运送途中！",
  "translated_description": "亲爱的先生或女士：\n\n遗憾的是，2026年3月31日订购的两个喇叭罩都坏了。我们该如何处理？理想情况下，我希望能获得退款，因为由于 M9 吸乳器喇叭罩的问题，我们已经改用了 M5 吸乳器。\n\n感谢您的支持。\n\n此致，\n\nChristopher Mathes\n\n---------- 转发邮件 ---------\n发件人：Momcozy \n日期：2026年4月1日星期三 11:30\n主题：您的 Momcozy 订单 1580797 正在运送途中！\n收件人：\n\nMomcozy (https://url7748.as-list9.com/ls/click?upn=...)\n\n您的订单正在运送途中！\n\n嗨 Christopher，\n我们很高兴地通知您，您的订单已发货，商品很快就会送达！如果您有任何问题或需要帮助，请随时回复此邮件。\n\n订单号：1580797\n下单日期：2026-03-31 14:23\n\n已发货商品\n\n商品 (3)\n\n运输状态：待处理\n\n二合一双重加热振动乳房按摩器\nx1\n€49.30\n€57.99\n\nMobile Flow™ | M9 便携式吸乳器配件\n欧盟 / 整体(24mm)*1\nx2\n€40.80\n€47.99\n\n由云途物流 (YunExpress) 运送\n追踪单号：YT2609101001309506\n\n查看物流页面\n\n不想再收到此类邮件？\n取消订阅 (https://url7748.as-list9.com/ls/click?upn=...)",
  "translated_agents_notes": "",
  "translated_category_label": "配件开裂或断裂",
  "translated_messages": [
    {
      "conversation_id": "57879324717081",
      "created_at": "2026-05-13T09:06:29Z",
      "sender_type": "customer",
      "author_name": "Christopher Mathes",
      "channel": "email",
      "translated_text": "您好，\n这个问题涉及 M9 吸乳器的更换配件。我们购买这些是为了可以多次吸乳而无需在每次使用后清洗。到现在为止，我们拥有的所有喇叭罩都坏了。甚至包括我们今年 2 月购买的吸乳器自带的那些。根据我们和许多其他用户的经验（网上充满了负面评价），该型号有一个致命的设计缺陷：喇叭罩上的安装卡扣太脆弱了。\n因此，我们决定通过投诉退回吸乳器，要求退还购买价款，并改用 M5 吸乳器。这已经完成了，所以我不再有这两台吸乳器的序列号了。\n随信附上破损喇叭罩的照片。\n此致 Christopher"
    },
    {
      "conversation_id": "57878079629849",
      "created_at": "2026-05-13T08:33:30Z",
      "sender_type": "agent",
      "author_name": "BL-A2-Pump-Mikaela",
      "channel": "web",
      "translated_text": "您好，\n\n感谢您抽出时间与我们分享您的体验。得知您的吸乳器配件受损，我们深表遗憾，对于这给您和您的日常生活带来的任何不便，我们诚挚道歉。\n\n为了更好地分析您遇到的问题，请提供：\n\n主机底部的照片，以便我们获取序列号（SN）和型号：\n位于包装盒底部的 UDI（唯一设备标识）信息。\n\n为了协助我们的调查，请分享：\n• 损坏部位的照片（如果可能）\n\n一旦我们收到这些详细信息，我们的团队将亲自审核您的案例，并确定最合适的解决方案。\n\n我们知道这些配件对您的母乳喂养旅程有多么重要，我们希望确保您在使用我们的产品时获得最佳体验。感谢您在此事上对我们的信任——我们致力于为您解决问题。\n\n此致，\nMomcozy 客户支持团队"
    },
    {
      "conversation_id": "57847357505561",
      "created_at": "2026-05-12T10:56:12Z",
      "sender_type": "customer",
      "author_name": "Christopher Mathes",
      "channel": "email",
      "translated_text": "亲爱的先生或女士：\n\n遗憾的是，2026年3月31日订购的两个喇叭罩都坏了。我们该如何处理？理想情况下，我希望能获得退款，因为由于 M9 吸乳器喇叭罩的问题，我们已经改用了 M5 吸乳器。\n\n感谢您的支持。\n\n此致，\n\nChristopher Mathes\n\n ---------- 转发邮件 ---------\n发件人：Momcozy \n日期：2026年4月1日星期三 11:30\n主题：您的 Momcozy 订单 1580797 正在运送途中！\n收件人：\n\nMomcozy\n\n您的订单正在运送途中！\n\n嗨 Christopher，\n我们很高兴地通知您，您的订单已发货，商品很快就会送达！如果您有任何问题或需要帮助，请随时回复此邮件。\n\n订单号：1580797\n下单日期：2026-03-31 14:23\n\n已发货商品\n\n商品 (3)\n\n运输状态：待处理\n\n二合一双重加热振动乳房按摩器\nx1\n€49.30\n€57.99\n\nMobile Flow™ | M9 便携式吸乳器配件\n欧盟 / 整体(24mm)*1\nx2\n€40.80\n€47.99\n\n由云途物流 (YunExpress) 运送\n追踪单号：YT2609101001309506\n\n查看物流页面\n\n不想再收到此类邮件？\n取消订阅"
    }
  ],
  "chinese_reading_text": "【标题】转发：您的 Momcozy 订单 1580797 正在运送途中！\n【分类】配件开裂或断裂\n【产品/渠道】milk pump::Momcozy::M9 / Agent (Email/Web)\n【客服备注】无\n【描述翻译】客户 Christopher Mathes 反馈 2026-03-31 订单 1580797 中的两个 M9 喇叭罩损坏。因 M9 喇叭罩频繁损坏（认为有设计缺陷），已改用 M5 型号，要求退款。订单包含加热按摩器及 M9 配件，由云途发货（YT2609101001309506）。\n【会话历史】\n1. [2026-05-12 10:56 客户]: 反馈 M9 喇叭罩损坏，要求退款，并附带了原始发货邮件。\n2. [2026-05-13 08:33 客服]: 表示歉意，要求提供主机底部 SN/型号照片、包装盒 UDI 信息以及损坏部位照片以进行调查。\n3. [2026-05-13 09:06 客户]: 回复称所有的喇叭罩（包括2月购买的主机自带配件）都坏了，指出 M9 喇叭罩卡扣设计太弱。表示已投诉退货并改用 M5，因此无法提供原机器序列号，随信附上了破损照片。",
  "translation_notes": [
    "Flanges 翻译为‘喇叭罩’，是吸乳器配件的专业称呼。",
    "原文中提到的‘mounting tabs’翻译为‘安装卡扣’。",
    "邮件正文中的德语日期和部分商品描述已翻译为中文。"
  ]
}
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  "ticket_id": 1251178,
  "assignee_id": 34818869523481,
  "created": "2026-05-12T10:56:12Z",
  "subject": "Fwd: Your Momcozy order 1580797 is on the way!",
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  "ticket": {
    "id": 1251178,
    "subject": "Fwd: Your Momcozy order 158...",
    "description": "Dear Sir or Madam,\n\nUnfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.\n\nThank you for your support.\n\nBest regards,\n\nChristopher Mathes\n\n---------- Forwarded message ---------\nVon: Momcozy <tracking_support@momcozy.com>\nDate: Mi., 1. Apr. 2026 um 11:30 Uhr\nSubject: Your Momcozy order 1580797 is on the way!\nTo: <junk214284@gmail.com>\n\n\n \n\nMomcozy\n\n (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK2ZpD7h1PxIDwcjZob0lJlLkxyQqif3ADSZjZMgNAi2Z0qIBkXsRW6zhejvS4bZm6eApGi1RLkwOR0ZC194z5jjNJcDpsN7vTwnYC9LeMA2-2BS-2FfCLcCdY5QnndmdWv6hpj-2F-2BRgbUNAL-2BeB4Wjcv-2B9aRzl-2FO0AiAVA5rRE55DyfrF7eq96WmJQwG07ZUPYo9PWiEp2njLnp-2F2MqZvk6-2FHDxqCQHLiXFPD2hwXIlL4M37AnMqYCjZmUTO97dpI2Pu7KQ-3DVFQS_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw7-2FikN3THt94o3IJt2yp-2FJodzvNVbkF8nOLATOw8A9wQC-2BkZZeW74T0Y4E0I41ly7b3jAfhuSRRZoIz58IoRsvIcT03gM7eyPTTpQNgrWFj41l004fS55m0VmLq7Yhy4v-2FQ-3D-3D)\n\nYour order is on the way!\n\nHi Christopher,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1580797\nOrder date: 2026-03-31 at 14:23\n\nWhat's been shipped\n\nItems (3)\n\n,,,\n\nShipment status Pending\n\nDouble 2-in-1 Wärmender & vibrierender Brustmassager\nx1\n€49.30\n€57.99\n\nMobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile\nEU / Overall(24mm)*1\nx2\n€40.80\n€47.99\n\nShipped with YunExpress\nTracking number YT2609101001309506\n\nView tracking page\n\nNo longer want to receive these emails?\nUnsubscribe (https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViYy3RsHd9dmDTC2ltF7wfBUWGWOUpHkjoHjccO-2Fvl0-2By-2BS5mS4NshshWjbmSVXW5StdiXAc0h2AOcvcUh8sFbsIWE6oNaYq0n2lFRI4pKTr0mGpuedVv8JNtVNkhrI-2FJO-2B5hIA1UzsZKyyhRkKe3ulJpYzIpS-2BP7TK1hLmKeIK2egAVGAA8RfK7kfEsrexhZPHPu7Z-2BNS5GDI9pLnvuJqX5vIIDW5LSoDsxj-2Ff2a7wwdd6ZXH5W8-2BKxFhuy0EGuK7vlUd031sQz6-2BBmnN0IHi3JUFMRk0GRltw-2Bd0ReuhHuetfyM82cFgHcP-2B-2BGtnsRWEFdqVXR4M-2FyHg6Z7l3dSAPQX8VLDbFOD2-2FHcsqdK67ALHQ2CrS4vZ76i8V8qoBG8MjIjsh4BAU9dCPLc72ho0ucebTDlphLw4bMgoo593FP9rMjsZBkIbXQ5uqK5Tmv653jH3HcucsvaLcHNfquRp3SZYtonY8K6Khheql2-2Bv4Ew8aivKPt4CNscOtl8EXqywpL3WEXEOrcJv5Cg9warYhCYoyFqUPezQ653oRqoPCzsH2PoYJBPVZl-2FmUIYcKPbsvvX5NeIZmXN-2BoH0eQ-2Ff6N2-2FvB9qyF-2Ff0-2FcGpem0AdFKoXB-2FMfOpGYTeSok1MoKbJrLKO-2FKYM4HKEFCjLeWAoDDok79-2FpRoOY-2BJysILIFhN2csyYPER3-2F2QTOIBmMAoNvExs11JNglr1bvVdiS3kf46IiyaeOM2Xe33NM2y5H7A1zquX0-2FfFE96B9lEgwaGXEJrLJ1NdH3PhLW610KioqNHJhBKIHlG-2FRA5Y5Lj8Iyxiu9hOoEe-2FLF3AQi1OH6Zz2O9PnHx-2BW2BEH9-2BQWMagpa4C7e6aiI7xG3RPGYaar7Q9WvvgD-2F1M1qWT3EHpV-2F4yeAkjS8a-2FYx9PoEExdknY-2B3sntMoOuAdqBOvcFaMEOJB-2Bd-2B6XI6a6M0BN4uyugeR9AVPgZJDLNbZvglMLCS8qWMP4iYS6RxYnDPQCBee8T-2BlUJ0aNius-2BbNreHeDxa2-2BbukRmWwSA4DpHjDjXE3YBjbmaH2NTinhyp1zzkYR5TfmV4eJHKfvDPQEAb6viqTONT6AqUX-2BgKR1ZweiBVZtSyp0tLhFiKvin7vF9Y5Pr8bgM2HlwkSv1ykMkl-2BjjLQh6ds0o1jnRpi3p0vS59WhBU6ptf8GqPsD-2BdpvQ0IqU4iEY4w1ZZvze0OValahPlaDpoyGNIP4xYUqCnGIA-2FTgL7fJO6N4V1qN0MZn3djiqYoteToMr0lTwlE4XV0tywwPdrUL9vy7abwwDlDwavzUo-2FiBXJ1-2B-2B-2FfSKl7-2BahkvbEtpoyFteb0KoHGH04SlfES9RwCg-3D-3DklwN_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw70gZbX2cO-2BT14t9q7LIQEqAsiHcS2CZGL9Iq4cxIZ3-2B9LEMklDTx7-2F7ilCFlGB830-2B3g-2FkfnaImShju-2F9Wv44ICmp-2B2EGivg2HXKisfpH-2FrDLKhGXehnjyVWEpQ6f6VXbw-3D-3D)\n\n ",
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    "status": "open",
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    "custom_status_id": 32358758515353,
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    "last_comment": {
      "id": 57879324717081,
      "body": "Hello, \n The issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.\nWe have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.\nA photo of the broken flanges is attached. \nBest regards  Christopher",
      "created_at": "2026-05-13T09:06:29Z",
      "author_id": 52933763380761,
      "public": true
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    {
      "id": 57879324717081,
      "type": "Comment",
      "author_id": 52933763380761,
      "body": "Hello,\n\n\nThe issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.\nWe have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.\nA photo of the broken flanges is attached.\n\nBest regards\n\nChristopher",
      "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"ltr\">Hello,<div><br></div>The issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.<br>We have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.<br>A photo of the broken flanges is attached.<div><br>Best regards</div><div>Christopher</div></div><br><div></div></div>",
      "plain_body": "Hello, \n The issue concerns the replacement parts for the M9 breast pump. We bought this so we could pump multiple times without having to clean it after every session. By now, all the flanges we had have broken. Even the ones that came with the pump we bought in February of this year. Based on our experience and that of many other users (the internet is full of negative reviews), this model has a fatal design flaw: the mounting tabs on the flanges are far too weak.\nWe have therefore decided to return the breast pump as part of a complaint, request a refund of the purchase price, and switch to an M5 breast pump. This has already been done, so I no longer have the serial numbers for the two pumps.\nA photo of the broken flanges is attached. \nBest regards  Christopher",
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            "address": "junk214284@gmail.com",
            "name": "Christopher Mathes",
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      "created_at": "2026-05-13T09:06:29Z",
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    {
      "id": 57878079629849,
      "type": "Comment",
      "author_id": 34818869523481,
      "body": "Hello,\n\nThank you for taking the time to share your experience with us. We're truly sorry to learn that your breast pump accessories have been damaged, and we sincerely apologize for any inconvenience this has caused you and your daily routine.\n\nTo better analyze the issue you're experiencing, please provide:\n\nA photo of bottom of motor to let us get the SN and model number :\nUDI (Unique Device Identifier) information located on the bottom of the box.\n\nTo assist our investigation, please share:\n• Photos of the damaged areas, if possible\n\nOnce we receive these details, our team will personally review your case and determine the most appropriate way to resolve this for you.\n\nWe know how important these accessories are for your breastfeeding journey, and we want to ensure you have only the best experience with our products. Thank you for trusting us with this matter - we're committed to making things right for you.\n\nBest regards,\nMomcozy Customer Support Team",
      "html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello,<br>&nbsp;<br>Thank you for taking the time to share your experience with us. We're truly sorry to learn that your breast pump accessories have been damaged, and we sincerely apologize for any inconvenience this has caused you and your daily routine.<br>&nbsp;<br>To better analyze the issue you're experiencing, please provide:<br>&nbsp;<br>A photo of bottom of motor to let us get the SN and model number :<br>UDI (Unique Device Identifier) information located on the bottom of the box.<br>&nbsp;<br>To assist our investigation, please share:<br>• Photos of the damaged areas, if possible<br>&nbsp;<br>Once we receive these details, our team will personally review your case and determine the most appropriate way to resolve this for you.<br>&nbsp;<br>We know how important these accessories are for your breastfeeding journey, and we want to ensure you have only the best experience with our products. Thank you for trusting us with this matter - we're committed to making things right for you.<br>&nbsp;<br>Best regards,<br>Momcozy Customer Support Team<br></div>",
      "plain_body": "Hello,\n&nbsp;\nThank you for taking the time to share your experience with us. We're truly sorry to learn that your breast pump accessories have been damaged, and we sincerely apologize for any inconvenience this has caused you and your daily routine.\n&nbsp;\nTo better analyze the issue you're experiencing, please provide:\n&nbsp;\nA photo of bottom of motor to let us get the SN and model number :\nUDI (Unique Device Identifier) information located on the bottom of the box.\n&nbsp;\nTo assist our investigation, please share:\n• Photos of the damaged areas, if possible\n&nbsp;\nOnce we receive these details, our team will personally review your case and determine the most appropriate way to resolve this for you.\n&nbsp;\nWe know how important these accessories are for your breastfeeding journey, and we want to ensure you have only the best experience with our products. Thank you for trusting us with this matter - we're committed to making things right for you.\n&nbsp;\nBest regards,\nMomcozy Customer Support Team",
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      "type": "Comment",
      "author_id": 52933763380761,
      "body": "Dear Sir or Madam,\n\nUnfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.\n\nThank you for your support.\n\nBest regards,\n\nChristopher Mathes\n\n\n---------- Forwarded message ---------\nVon: **Momcozy** <tracking_support@momcozy.com>\nDate: Mi., 1. Apr. 2026 um 11:30 Uhr\nSubject: Your Momcozy order 1580797 is on the way!\nTo: <junk214284@gmail.com>\n\n\n\n\n \n\n**Momcozy**\n\n**Your order is on the way!**\n\nHi Christopher,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.\n\nOrder number: 1580797\nOrder date: 2026-03-31 at 14:23\n\nWhat's been shipped\n\nItems (3)\n\n ,,,\n\nShipment status Pending\n\n  ![Image was deleted or changed](https://cdn.shopify.com/s/files/1/0559/2321/2486/products/5_1ae44efc-5219-41ae-b65e-cc323d7dd5fb.jpg?v=1659790550)\n\nDouble 2-in-1 Wärmender & vibrierender Brustmassager\n\nx1\n\n€49.30\n\n€57.99\n\n  ![Image was deleted or changed](https://cdn.shopify.com/s/files/1/0559/2321/2486/files/M9WearableBreastPumpReplacementParts-24mmFlange_1.jpg?v=1723628462)\n\nMobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile\n\nEU / Overall(24mm)*1\n\nx2\n\n€40.80\n\n€47.99\n\nShipped with YunExpress\n\nTracking number YT2609101001309506\n\n\n\nView tracking page\n\nNo longer want to receive these emails?\n\nUnsubscribe\n\n \n\n ![](https://url7748.as-list9.com/wf/open?upn=u001.5a0UuKBLMYbgK-2BBjTlFyI-2BC0v9WD76Abo7pZIMQWQuaBTT-2FyAaxv-2FmWq-2FZdEa6vWV65pn-2Fe-2BoV336PXfbNRsdcR7aZPB8tZMCUNViBXx-2Fy2PNo0UdbxrHznEHfSeBnRCCGOgMGUnBsLOBGB8ySGAOkqATLZXhR7zzXBAjArXOPOdP8P9KxskiDk7wQWFCS0LKkLWOEbzi2ytZLG7-2Bdb72Z2UCU0pg0-2F-2FxL1zqja5OZZ1cBrK8jJzyhJkWVfpX8F6tq82YHtrmg9QsSF6uUDLkly-2BRx22c0kkMZVcFyIUitohh9n2wEn5Z-2F4KWJs7kpa1Xk5w9aA5TP4QuSyhJL-2BBW84Juc7sSBs7t15ca3mWAbI-3D)",
      "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"ltr\">Dear Sir or Madam,<br><br>Unfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.<br><br>Thank you for your support.<br><br>Best regards,<br><br>Christopher Mathes<br><br><div><div dir=\"ltr\">---------- Forwarded message ---------<br>Von: <strong dir=\"auto\">Momcozy</strong> <span dir=\"auto\">&lt;<a href=\"mailto:tracking_support@momcozy.com\" rel=\"noreferrer\">tracking_support@momcozy.com</a>&gt;</span><br>Date: Mi., 1. Apr. 2026 um 11:30&nbsp;Uhr<br>Subject: Your Momcozy order 1580797 is on the way!<br>To: &lt;<a href=\"mailto:junk214284@gmail.com\" rel=\"noreferrer\">junk214284@gmail.com</a>&gt;<br></div><br><br><div><u></u>\n\n<div style=\"word-spacing: normal; background-color: #dfe3e8;\">\n \n \n <div style=\"background-color: #dfe3e8;\">\n \n \n \n \n \n <div style=\"background: transparent; background-color: transparent; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: transparent; background-color: transparent; width: 100%; background-color: transparent\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0 46px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: #000000;\" align=\"center\"><a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY3IyR-2FENBP8etQi8b0qPsK2ZpD7h1PxIDwcjZob0lJlLkxyQqif3ADSZjZMgNAi2Z0qIBkXsRW6zhejvS4bZm6eApGi1RLkwOR0ZC194z5jjNJcDpsN7vTwnYC9LeMA2-2BS-2FfCLcCdY5QnndmdWv6hpj-2F-2BRgbUNAL-2BeB4Wjcv-2B9aRzl-2FO0AiAVA5rRE55DyfrF7eq96WmJQwG07ZUPYo9PWiEp2njLnp-2F2MqZvk6-2FHDxqCQHLiXFPD2hwXIlL4M37AnMqYCjZmUTO97dpI2Pu7KQ-3DVFQS_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw7-2FikN3THt94o3IJt2yp-2FJodzvNVbkF8nOLATOw8A9wQC-2BkZZeW74T0Y4E0I41ly7b3jAfhuSRRZoIz58IoRsvIcT03gM7eyPTTpQNgrWFj41l004fS55m0VmLq7Yhy4v-2FQ-3D-3D\" style=\"text-decoration: none;\" rel=\"noreferrer\"><p style=\"font-size: 20px; color: #333333; text-align: center;\" align=\"center\" dir=\"auto\"><strong>Momcozy</strong></p></a></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"font-size: 24px; color: #000000;\"><strong>Your order is on the way!<br></strong></span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"color: #000000;\">Hi Christopher,<br></span><span style=\"color: #000000; \">We're excited to tell you that your order has been shipped and your items should be with you soon! I</span><span style=\"color: #000000; \">f you have any questions or need assistance, feel free to reply to this email anytime.</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0 24px;\">\n \n <div style=\" font-size: 14px; font-weight: 400; line-height: 24px; text-align: left; color: #000000;\" align=\"left\"><p style=\"font-size: 14px; color: #666666; text-align: center;\" align=\"center\" dir=\"auto\"><span style=\"color: #000000;\">Order number: 1580797</span><br><span style=\"color: #000000;\">Order date: 2026-03-31 at 14:23</span></p></div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0 16px;\" align=\"center\">\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; border-radius: 8px; max-width: 568px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; border-radius: 8px; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px;\" align=\"center\">\n \n \n <span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0 0 12px;\" align=\"center\">\n \n \n <div style=\"font-size: 0; line-height: 0; text-align: left; display: inline-block; width: 100%; direction: ltr;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">What's been shipped</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 50%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"right\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 16px; font-weight: bold; line-height: 20px; text-align: right; color: #000000;\" align=\"right\">Items (3)</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t,,,</span>\n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"background-color: #f0f0f0; font-size: 0px; word-break: break-word; padding: 0; background-color: #f0f0f0\">\n \n <p style=\"border-top-width: 1px; border-top-color: #c4c4c4; border-top-style: solid; font-size: 1px; width: 100%; margin: 0px auto;\" dir=\"auto\">\n </p>\n \n \n \n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0 0;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 1; text-align: left; color: #000000;\" align=\"left\">Shipment status <span style=\"font-weight: bold;\"><u></u><span> Pending </span><u></u></span></div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: left; padding: 12px 0 0;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: collapse; border-spacing: 0px;\">\n <tbody>\n <tr>\n <td style=\"width: 102px;\">\n \n <a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY0ZIWouDlumz5Uzm29ppYG-2FV3-2FZY9jEdGFr1lfv9NwGAH4l6J32fQHgg0-2FcaFUR14Sikkw2XOq5XT07y23ORLzBMTJlx80HYRcv2-2B5XhWk66tw923q1C7hvyCDjzyD9G3S2F3DSbJ-2BewsHSkGF3W3qlAWltpXE-2BSrGrFxUHu-2BlIakThxaSWejQUExwV9x0tse1OuhmIeI8sXe4BAvDIRciIhqUcRsIqQXWQ1xJZmYK9pRxKvYHQQOhx5pGIGT0P7wqLQItC0LsAlkgK9vejUTAf1t0-2BhMsBk6ix23a8MpzEaWtvo90yWbHQFY9dRYNV4pfR-2F-2BM5GrhOmP8reVgF-2F1xo-3DXqBm_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw7-2B9T4DPpf16K0lRhdrUWF2IMQ05V325zWRIANCI6G5YKxLtLLiZ72cEYjuW0u4XFhbu0MRqIOxLNMKUvWPauNIoDgDrnhkJjBop82-2FHNQCHsu2WWF5HaBJQFITUPFGEjuQ-3D-3D\" rel=\"noreferrer\">\n \n <img alt=\"Image was deleted or changed\" src=\"https://cdn.shopify.com/s/files/1/0559/2321/2486/products/5_1ae44efc-5219-41ae-b65e-cc323d7dd5fb.jpg?v=1659790550\" style=\"border-radius: 8px; display: block; outline: none; text-decoration: none; height: 102px; width: 100%; font-size: 13px; border-width: 0;\" width=\"102\" height=\"102\">\n \n </a>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">Double 2-in-1 Wärmender &amp; vibrierender Brustmassager</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\"></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\"><u></u><span></span><u></u>x1<u></u><span></span><u></u></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">€49.30</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; text-decoration: line-through; color: #637381;\" align=\"left\">€57.99</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span><span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: left; padding: 12px 0 0;\" align=\"left\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: collapse; border-spacing: 0px;\">\n <tbody>\n <tr>\n <td style=\"width: 102px;\">\n \n <a href=\"https://url7748.as-list9.com/ls/click?upn=u001.Q748mSn-2B-2FvYpQasyGWViY0ZIWouDlumz5Uzm29ppYG-2BCNpmcBVTODGbxIKsu4EC-2Buej1TIQ606JhMiWyPIUkPnfUPS-2FFEV-2BniJdVhWFNJ2fMFdpYDr91VurT8Vy-2BPdtBPmQSRBKgu9JQ8JMPLdJ6MYwl57I-2FaTWPsjOzvq8VnzROWZSRdh-2FDXq-2FLk7iKVo-2BLB-2FmdK52LqWHjz-2BnoiD7LFkv0za3mVUPWvd0DBmhQ2QUqHe1lZNizsu7zkxGTCX1oWIM3AYZqshu05n66bzjdv63aSS8iMudrrjr4ysRoVJsQhPjwgfauEVCpwepYyuxXJsuwtaaBvBppdwn0ZV8-2Bz0h7s7rxcDS1TGkPLPvnPBg4duCUcMNp0aOvp6AJKsYhZNsK_v3UDujaWyYElc0GasEupKn9yqsrsMpOp-2FrND57-2FI1gQdnMz-2BGFAJEbO8yt0zy3LR6oTH1bdL26MKnIuh5lODNuezd-2BW9pRRLPpuIErjx277J-2B-2BuuzYzCOBPSUYa0ja8T4SNjrRBL5cFX76Ds9rGrW41kdiVxoW9jMXX4XrHe4g6F0pQ5Q9mkoWacIK6x4-2FhvyFNUK7M-2BgBSgN8LZ5Juw75R-2Fnab-2F63uK4nAKxNrfVqcbSRmqLxuT3CHsS2lBrRgCwljRxzvcFamX9EVr4jokhPRkBjSdW51JMA1rHcCJoCVTa62OnXs65aOOcZVpWONfjbhmqOvfC5gNvQv61W8p1Q-3D-3D\" rel=\"noreferrer\">\n \n <img alt=\"Image was deleted or changed\" src=\"https://cdn.shopify.com/s/files/1/0559/2321/2486/files/M9WearableBreastPumpReplacementParts-24mmFlange_1.jpg?v=1723628462\" style=\"border-radius: 8px; display: block; outline: none; text-decoration: none; height: 102px; width: 100%; font-size: 13px; border-width: 0;\" width=\"102\" height=\"102\">\n \n </a>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">Mobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">EU / Overall(24mm)*1</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\"><u></u><span></span><u></u>x2<u></u><span></span><u></u></div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; color: #000000;\" align=\"left\">€40.80</div>\n \n </td>\n </tr>\n \n <tr>\n <td align=\"left\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\" font-size: 13px; line-height: 20px; text-align: left; text-decoration: line-through; color: #637381;\" align=\"left\">€47.99</div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span><span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 12px 0;\" align=\"center\">\n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: #000000;\" align=\"left\">Shipped with <span style=\"font-weight: bold;\"><u></u><span> YunExpress </span><u></u></span></div>\n \n \n \n <div style=\" font-size: 12px; line-height: 16px; text-align: left; color: #000000;\" align=\"left\">Tracking number <span style=\"font-weight: bold;\"><u></u><span> YT2609101001309506 </span><u></u></span></div>\n \n \n <span></span>\n\n</td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span>\n\t\t</span><span></span>\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 520px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 24px 0 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"border-collapse: separate; line-height: 100%;\">\n <tbody>\n <tr>\n <td align=\"center\" style=\"border-radius: 8px; height: 48px; background-color: #333333; border-style: none; background-color: #333333\" valign=\"middle\">\n <p style=\"display: inline-block; background-color: #333333; color: #ffffff; font-size: 20px; font-weight: bold; line-height: 32px; text-decoration: none; text-transform: none; border-radius: 8px; margin: 0; padding: 8px 32px;\" dir=\"auto\">\n View tracking page\n </p>\n </td>\n </tr>\n </tbody>\n </table>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 20px 0 0;\" align=\"center\">\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: #ffffff; background-color: #ffffff; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #ffffff; background-color: #ffffff; width: 100%; background-color: #ffffff\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n \n <div style=\"background: #f0f0f0; background-color: #f0f0f0; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: #f0f0f0; background-color: #f0f0f0; width: 100%; background-color: #f0f0f0\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; 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text-decoration: none;\" rel=\"noreferrer\">Unsubscribe</a></div>\n \n </td>\n </tr>\n <tr><td><span></span><span></span>\n </td></tr><tr>\n <td align=\"center\" style=\"font-size: 0px; word-break: break-word; padding: 5px;\">\n \n <div style=\" font-size: 14px; line-height: 1; text-align: center; color: #888888;\" align=\"center\"></div>\n \n </td>\n </tr>\n <tr><td><span></span>\n </td></tr></tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n <span></span>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n <div style=\"background: transparent; background-color: transparent; max-width: 600px; margin: 0px auto;\">\n \n <table align=\"center\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" style=\"background: transparent; background-color: transparent; width: 100%; background-color: transparent\">\n <tbody>\n <tr>\n <td style=\"direction: ltr; font-size: 0px; text-align: center; padding: 0;\" align=\"center\">\n \n \n <div style=\"font-size: 0px; text-align: left; direction: ltr; display: inline-block; vertical-align: top; width: 100%;\" align=\"left\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n <tr>\n <td style=\"vertical-align: top; padding: 0;\" valign=\"top\">\n \n <table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">\n <tbody>\n \n <tr>\n <td style=\"font-size: 0px; word-break: break-word; padding: 0;\">\n \n <div style=\"height: 30px; line-height: 30px;\"> </div>\n \n </td>\n </tr>\n \n </tbody>\n </table>\n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n </td>\n </tr>\n </tbody>\n </table>\n \n </div>\n \n \n \n \n \n </div>\n \n </div>\n\n</div></div></div></div>",
      "plain_body": "Dear Sir or Madam,\n\nUnfortunately, both flanges ordered on March 31, 2026, are broken. How should we proceed? Ideally, I would like a refund, as we switched to an M5 breast pump due to the issues with the flanges for the M9 breast pump.\n\nThank you for your support.\n\nBest regards,\n\nChristopher Mathes\n\n  ---------- Forwarded message ---------\nVon: Momcozy &lt;tracking_support@momcozy.com&gt;\nDate: Mi., 1. Apr. 2026 um 11:30&nbsp;Uhr\nSubject: Your Momcozy order 1580797 is on the way!\nTo: &lt;junk214284@gmail.com&gt;\n \n\n \n\n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n    \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Momcozy  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Your order is on the way!\n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Hi Christopher,\nWe're excited to tell you that your order has been shipped and your items should be with you soon! If you have any questions or need assistance, feel free to reply to this email anytime.  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   Order number: 1580797\nOrder date: 2026-03-31 at 14:23  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  What's been shipped \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  Items (3) \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n\t\t,,,\n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  Shipment status  Pending  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  Double 2-in-1 Wärmender &amp; vibrierender Brustmassager \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  x1 \n \n \n \n \n \n \n \n  €49.30 \n \n \n \n \n \n \n \n  €57.99 \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  Mobile Flow™ | M9 Tragbare Milchpumpe Ersatzteile \n \n \n \n \n \n \n \n  EU / Overall(24mm)*1 \n \n \n \n \n \n \n \n  x2 \n \n \n \n \n \n \n \n  €40.80 \n \n \n \n \n \n \n \n  €47.99 \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  Shipped with  YunExpress  \n \n \n \n  Tracking number  YT2609101001309506  \n \n \n \n\n\n \n \n \n \n  \n \n \n \n \n\t\t\n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n View tracking page\n  \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  No longer want to receive these emails? \n \n \n \n \n \n \n \n  Unsubscribe \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n  \n \n \n \n \n \n  \n \n \n \n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n   ",
      "public": true,
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      "created_at": "2026-05-12T10:56:12Z",
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