提取后的分类输入 JSON
{
"ticket": {
"ticket_id": "1250465",
"subject": "Issue with momcozy air1 pump",
"description": "Hi, \n\nI purchased my Momcozy Air1 Pump in March at Target. I bought this wearable after not having much success with a different brand of wearable and have been SO much happier with my Momcozy pump. I love the Air1 and have been using it daily since going back to work. \n\nUnfortunately, one of the motors became dysfunctional yesterday for unclear reasons. I take excellent care of my pump and haven't had any prior issues. I am vigilant to make sure no milk or fluid gets in the motor. One of the motors now emits a near constant whirring noise. It does this for extended periods of time, will eventually stop, but will resume doing this even after stopping for several hours. The pump is turned off and does not indicate that it is on, but the motor begins whirring. It also does it if I try to put it in the charging case, even if the whirring has stopped. I will attach some videos as it is hard to describe. I cannot get the function of the pump to turn on anymore. \n\nI went to Target yesterday to buy a new one, as I need a replacement urgently to be able to continue to pump while at work. \n\nWould I be able to get a refund to cover the cost of the replacement pump? \n IMG_6328.MOV (https://drive.google.com/file/d/1AwzHzkKV__a1P43dwZd6EbLQ_9vmtAGM/view?usp=drive_web)\n IMG_6311.MOV (https://drive.google.com/file/d/1RV7YUyIfQV60e9pFqr5MjYHueUQfIwEF/view?usp=drive_web)\n IMG_6314.MOV (https://drive.google.com/file/d/1fk2XICDg90TMRXvj5QG1JLRanjuRukHU/view?usp=drive_web)\n\nAppreciate any assistance!\n\nKaty Wright\nkchillegass@gmail.com\n(408) 506-6804",
"status": "pending",
"priority": "normal",
"product_model": "milk pump::Momcozy::Air 1",
"created_at": "2026-05-12T04:48:26Z",
"updated_at": "2026-05-12T08:50:54Z"
},
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"agents_notes_label": "Mar 18, 2026 rec/w\n\n$369.99",
"agents_notes": "Mar 18, 2026 rec/w\n\n$369.99",
"category_field_id": "34154549939865",
"category_name": "CPI::Auto change settings",
"category_value": "cpi__auto_change_settings",
"category_zh": "自动更改设置"
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"conversation_id": "57843279481753",
"type": "Comment",
"created_at": "2026-05-12T08:50:54Z",
"author_id": "52224980594457",
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"text": "Hello Katy,\n \nThank you so much for sharing your experience with us. We are truly sorry to hear that one of the motors on your Air1 pump is no longer working properly, especially after you have taken such good care of it. We completely understand how frustrating this must be, and we appreciate you attaching the videos to help us better understand the issue.\n \nWe are also very grateful that you chose Momcozy again and purchased a replacement pump at Target so that you can continue pumping while at work. That means a lot to us.\n \n☺️ To better analyze the issue you're experiencing, could you please kindly share the following information with us? \n✨️ Please provide the UDI (Unique Device Identifier) information located on the bottom of the box. You can scan the QR code next to the production date and SN (Serial Number) on the box to obtain the UDI (we recommend Google Chrome for this). If the box has been discarded or there is no UDI label on the box, you may also scan the QR code on the bottom of the device to retrieve the product's SN.\n To address the issue with your Air1 pump, please try the following troubleshooting steps.\n⭐️ For the Issue of Continuous Vibration and the Power Button Not Working:\nWhen the motor is working, use the app to operate the mode/level setting and confirm whether it has changed.\nUse the buttons on the motor to operate the mode/level setting and confirm whether it has changed.\n \n⭐️ Turning Off the Pump:\nWhen the motor is working, use the app to turn off the motor.\nAfter turning off the motor through the app, press the button on the motor for 3 seconds to check whether it can be turned on and used normally.\nThen, press the button on the motor for 3 seconds to check whether it can be turned off normally.\n \n⭐️ Powering On the Pump:\nCharge the motor with the magnetic cable/charging case fully and confirm whether the indicator light is green.\nDisconnect charging, and long-press the power button for 3 seconds to confirm whether the indicator light on the motor is white and the motor is turned on.\n \nYour assistance will help us identify the issue more efficiently and ensure we provide the most accurate support possible.\n We want to be honest with you. Since your original pump was purchased at Target, we are unable to directly issue a refund for that order through our system. However, because we truly value you as a customer and understand the inconvenience this has caused you, we would like to escalate your case and do our best to help.\n \nWe would like to offer you a 50% refund ($184.99) for your pump purchase. This is the best we can do from our end, and we hope it can help cover part of the cost of your replacement pump. We sincerely hope for your understanding on this matter.\nSince tax and shipping fees are not charged by our seller, they are not covered by the refund.\n \nPlease provide us with the name and email address associated with your PayPal account. The refund process requires a step-by-step review; it is expected to take 5-7 business days.\n \nIf you don’t have one, would you be able to create one (make sure to have it verified)? Alternatively, maybe a friend or family member has a PayPal account that we could use to process the refund for you.\n \nIf PayPal is not an option, we can do a bank transfer. To proceed with this process, kindly fill out the following:\nACH routing number:\nBank Name:\nSwift code:\nAccount Number:\nName on Account:\nPersonal Address:\nCity:\nState:\nZip code:\nBank Address:\n \nWe truly value your understanding and hope to have the opportunity to serve you better in the future. ❤️\n \nBest regards,\nMomcozy Customer Support Team"
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"created_at": "2026-05-12T04:48:26Z",
"author_id": "56383169243417",
"author_name": "Katy",
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"text": "Hi, \n I purchased my Momcozy Air1 Pump in March at Target. I bought this wearable after not having much success with a different brand of wearable and have been SO much happier with my Momcozy pump. I love the Air1 and have been using it daily since going back to work. \n Unfortunately, one of the motors became dysfunctional yesterday for unclear reasons. I take excellent care of my pump and haven't had any prior issues. I am vigilant to make sure no milk or fluid gets in the motor. One of the motors now emits a near constant whirring noise. It does this for extended periods of time, will eventually stop, but will resume doing this even after stopping for several hours. The pump is turned off and does not indicate that it is on, but the motor begins whirring. It also does it if I try to put it in the charging case, even if the whirring has stopped. I will attach some videos as it is hard to describe. I cannot get the function of the pump to turn on anymore. \n I went to Target yesterday to buy a new one, as I need a replacement urgently to be able to continue to pump while at work. \n Would I be able to get a refund to cover the cost of the replacement pump? IMG_6328.MOV IMG_6311.MOV IMG_6314.MOV \n Appreciate any assistance! \n Katy Wright kchillegass@gmail.com (408) 506-6804"
}
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"subject": "Issue with momcozy air1 pump",
"description": "Hi, \n\nI purchased my Momcozy Air1 Pump in March at Target. I bought this wearable after not having much success with a different brand of wearable and have been SO much happier with my Momcozy pump. I love the Air1 and have been using it daily since going back to work. \n\nUnfortunately, one of the motors became dysfunctional yesterday for unclear reasons. I take excellent care of my pump and haven't had any prior issues. I am vigilant to make sure no milk or fluid gets in the motor. One of the motors now emits a near constant whirring noise. It does this for extended periods of time, will eventually stop, but will resume doing this even after stopping for several hours. The pump is turned off and does not indicate that it is on, but the motor begins whirring. It also does it if I try to put it in the charging case, even if the whirring has stopped. I will attach some videos as it is hard to describe. I cannot get the function of the pump to turn on anymore. \n\nI went to Target yesterday to buy a new one, as I need a replacement urgently to be able to continue to pump while at work. \n\nWould I be able to get a refund to cover the cost of the replacement pump? \n IMG_6328.MOV (https://drive.google.com/file/d/1AwzHzkKV__a1P43dwZd6EbLQ_9vmtAGM/view?usp=drive_web)\n IMG_6311.MOV (https://drive.google.com/file/d/1RV7YUyIfQV60e9pFqr5MjYHueUQfIwEF/view?usp=drive_web)\n IMG_6314.MOV (https://drive.google.com/file/d/1fk2XICDg90TMRXvj5QG1JLRanjuRukHU/view?usp=drive_web)\n\nAppreciate any assistance!\n\nKaty Wright\nkchillegass@gmail.com\n(408) 506-6804",
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"body": "Hello Katy,\n \nThank you so much for sharing your experience with us. We are truly sorry to hear that one of the motors on your Air1 pump is no longer working properly, especially after you have taken such good care of it. We completely understand how frustrating this must be, and we appreciate you attaching the videos to help us better understand the issue.\n \nWe are also very grateful that you chose Momcozy again and purchased a replacement pump at Target so that you can continue pumping while at work. That means a lot to us.\n \n☺️ To better analyze the issue you're experiencing, could you please kindly share the following information with us? \n✨️ Please provide the UDI (Unique Device Identifier) information located on the bottom of the box. You can scan the QR code next to the production date and SN (Serial Number) on the box to obtain the UDI (we recommend Google Chrome for this). If the box has been discarded or there is no UDI label on the box, you may also scan the QR code on the bottom of the device to retrieve the product's SN.\n To address the issue with your Air1 pump, please try the following troubleshooting steps.\n⭐️ For the Issue of Continuous Vibration and the Power Button Not Working:\nWhen the motor is working, use the app to operate the mode/level setting and confirm whether it has changed.\nUse the buttons on the motor to operate the mode/level setting and confirm whether it has changed.\n \n⭐️ Turning Off the Pump:\nWhen the motor is working, use the app to turn off the motor.\nAfter turning off the motor through the app, press the button on the motor for 3 seconds to check whether it can be turned on and used normally.\nThen, press the button on the motor for 3 seconds to check whether it can be turned off normally.\n \n⭐️ Powering On the Pump:\nCharge the motor with the magnetic cable/charging case fully and confirm whether the indicator light is green.\nDisconnect charging, and long-press the power button for 3 seconds to confirm whether the indicator light on the motor is white and the motor is turned on.\n \nYour assistance will help us identify the issue more efficiently and ensure we provide the most accurate support possible.\n We want to be honest with you. Since your original pump was purchased at Target, we are unable to directly issue a refund for that order through our system. However, because we truly value you as a customer and understand the inconvenience this has caused you, we would like to escalate your case and do our best to help.\n \nWe would like to offer you a 50% refund ($184.99) for your pump purchase. This is the best we can do from our end, and we hope it can help cover part of the cost of your replacement pump. We sincerely hope for your understanding on this matter.\nSince tax and shipping fees are not charged by our seller, they are not covered by the refund.\n \nPlease provide us with the name and email address associated with your PayPal account. The refund process requires a step-by-step review; it is expected to take 5-7 business days.\n \nIf you don’t have one, would you be able to create one (make sure to have it verified)? Alternatively, maybe a friend or family member has a PayPal account that we could use to process the refund for you.\n \nIf PayPal is not an option, we can do a bank transfer. To proceed with this process, kindly fill out the following:\nACH routing number:\nBank Name:\nSwift code:\nAccount Number:\nName on Account:\nPersonal Address:\nCity:\nState:\nZip code:\nBank Address:\n \nWe truly value your understanding and hope to have the opportunity to serve you better in the future. ❤️\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Hello **Katy**,\n\nThank you so much for sharing your experience with us. We are truly sorry to hear that one of the motors on your Air1 pump is no longer working properly, especially after you have taken such good care of it. We completely understand how frustrating this must be, and we appreciate you attaching the videos to help us better understand the issue.\n\nWe are also very grateful that you chose Momcozy again and purchased a replacement pump at Target so that you can continue pumping while at work. That means a lot to us.\n\n**☺️ To better analyze the issue you're experiencing, could you please kindly share the following information with us? **\n**✨️** **Please provide the UDI (Unique Device Identifier) information located on the bottom of the box. You can scan the QR code next to the production date and SN (Serial Number) on the box to obtain the UDI (we recommend Google Chrome for this).** **If the box has been discarded or there is no UDI label on the box, you may also scan the QR code on the bottom of the device to retrieve the product's SN.**\n\n* * *\n**To address the issue with your Air1 pump, please try the following troubleshooting steps.**\n⭐️ **For the Issue of Continuous Vibration and the Power Button Not Working:**\nWhen the motor is working, use the app to operate the mode/level setting and confirm whether it has changed.\nUse the buttons on the motor to operate the mode/level setting and confirm whether it has changed.\n\n⭐️ **Turning Off the Pump:**\nWhen the motor is working, use the app to turn off the motor.\nAfter turning off the motor through the app, press the button on the motor for 3 seconds to check whether it can be turned on and used normally.\nThen, press the button on the motor for 3 seconds to check whether it can be turned off normally.\n\n⭐️ **Powering On the Pump:**\nCharge the motor with the magnetic cable/charging case fully and confirm whether the indicator light is green.\nDisconnect charging, and long-press the power button for 3 seconds to confirm whether the indicator light on the motor is white and the motor is turned on.\n\nYour assistance will help us identify the issue more efficiently and ensure we provide the most accurate support possible.\n\n* * *\nWe want to be honest with you. Since your original pump was purchased at Target, we are unable to directly issue a refund for that order through our system. However, because we truly value you as a customer and understand the inconvenience this has caused you, we would like to escalate your case and do our best to help.\n\nWe would like to offer you a 50% refund (**$184.99**) for your pump purchase. This is the best we can do from our end, and we hope it can help cover part of the cost of your replacement pump. We sincerely hope for your understanding on this matter.\nSince tax and shipping fees are not charged by our seller, they are not covered by the refund.\n\nPlease provide us with the **name and email address associated with your PayPal account**. The refund process requires a step-by-step review; it is expected to take **5-7 business days**.\n\nIf you don’t have one, would you be able to create one (make sure to have it verified)? Alternatively, maybe a friend or family member has a PayPal account that we could use to process the refund for you.\n\nIf PayPal is not an option, we can do a bank transfer. To proceed with this process, kindly fill out the following:\n**ACH routing number:**\n**Bank Name:**\n**Swift code:**\n**Account Number:**\n**Name on Account:**\n**Personal Address:**\n**City:**\n**State:**\n**Zip code:**\n**Bank Address:**\n\nWe truly value your understanding and hope to have the opportunity to serve you better in the future. ❤️\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello <strong>Katy</strong>,<br> <br>Thank you so much for sharing your experience with us. We are truly sorry to hear that one of the motors on your Air1 pump is no longer working properly, especially after you have taken such good care of it. We completely understand how frustrating this must be, and we appreciate you attaching the videos to help us better understand the issue.<br> <br>We are also very grateful that you chose Momcozy again and purchased a replacement pump at Target so that you can continue pumping while at work. That means a lot to us.<br> <br><span style=\"background-color: rgb(209,29,181); color: rgb(255,255,255);\"><strong>☺️ To better analyze the issue you're experiencing, could you please kindly share the following information with us? </strong></span><br><strong>✨️ </strong><span style=\"color: rgb(1,135,71);\"><strong>Please provide the UDI (Unique Device Identifier) information located on the bottom of the box. You can scan the QR code next to the production date and SN (Serial Number) on the box to obtain the UDI (we recommend Google Chrome for this).</strong></span><strong> </strong><span style=\"color: rgb(188,90,16);\"><strong>If the box has been discarded or there is no UDI label on the box, you may also scan the QR code on the bottom of the device to retrieve the product's SN.</strong></span><br><hr><span style=\"color: rgb(9,110,204);\"><strong>To address the issue with your Air1 pump, please try the following troubleshooting steps.</strong></span><br>⭐️ <strong>For the Issue of Continuous Vibration and the Power Button Not Working:</strong><br>When the motor is working, use the app to operate the mode/level setting and confirm whether it has changed.<br>Use the buttons on the motor to operate the mode/level setting and confirm whether it has changed.<br> <br>⭐️ <strong>Turning Off the Pump:</strong><br>When the motor is working, use the app to turn off the motor.<br>After turning off the motor through the app, press the button on the motor for 3 seconds to check whether it can be turned on and used normally.<br>Then, press the button on the motor for 3 seconds to check whether it can be turned off normally.<br> <br>⭐️ <strong>Powering On the Pump:</strong><br>Charge the motor with the magnetic cable/charging case fully and confirm whether the indicator light is green.<br>Disconnect charging, and long-press the power button for 3 seconds to confirm whether the indicator light on the motor is white and the motor is turned on.<br> <br>Your assistance will help us identify the issue more efficiently and ensure we provide the most accurate support possible.<br><hr>We want to be honest with you. Since your original pump was purchased at Target, we are unable to directly issue a refund for that order through our system. However, because we truly value you as a customer and understand the inconvenience this has caused you, we would like to escalate your case and do our best to help.<br> <br>We would like to offer you a 50% refund (<span style=\"color: #138244;\"><strong>$184.99</strong></span>) for your pump purchase. This is the best we can do from our end, and we hope it can help cover part of the cost of your replacement pump. We sincerely hope for your understanding on this matter.<br>Since tax and shipping fees are not charged by our seller, they are not covered by the refund.<br> <br>Please provide us with the <span style=\"color: #B65518;\"><strong>name and email address associated with your PayPal account</strong></span>. The refund process requires a step-by-step review; it is expected to take <span style=\"color: #B65518;\"><strong>5-7 business days</strong></span>.<br> <br>If you don’t have one, would you be able to create one (make sure to have it verified)? Alternatively, maybe a friend or family member has a PayPal account that we could use to process the refund for you.<br> <br>If PayPal is not an option, we can do a bank transfer. To proceed with this process, kindly fill out the following:<br><span style=\"color: #138244;\"><strong>ACH routing number:</strong></span><br><span style=\"color: #138244;\"><strong>Bank Name:</strong></span><br><span style=\"color: #138244;\"><strong>Swift code:</strong></span><br><span style=\"color: #138244;\"><strong>Account Number:</strong></span><br><span style=\"color: #138244;\"><strong>Name on Account:</strong></span><br><span style=\"color: #138244;\"><strong>Personal Address:</strong></span><br><span style=\"color: #138244;\"><strong>City:</strong></span><br><span style=\"color: #138244;\"><strong>State:</strong></span><br><span style=\"color: #138244;\"><strong>Zip code:</strong></span><br><span style=\"color: #138244;\"><strong>Bank Address:</strong></span><br> <br>We truly value your understanding and hope to have the opportunity to serve you better in the future. ❤️<br> <br>Best regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Hello Katy,\n \nThank you so much for sharing your experience with us. We are truly sorry to hear that one of the motors on your Air1 pump is no longer working properly, especially after you have taken such good care of it. We completely understand how frustrating this must be, and we appreciate you attaching the videos to help us better understand the issue.\n \nWe are also very grateful that you chose Momcozy again and purchased a replacement pump at Target so that you can continue pumping while at work. That means a lot to us.\n \n☺️ To better analyze the issue you're experiencing, could you please kindly share the following information with us? \n✨️ Please provide the UDI (Unique Device Identifier) information located on the bottom of the box. You can scan the QR code next to the production date and SN (Serial Number) on the box to obtain the UDI (we recommend Google Chrome for this). If the box has been discarded or there is no UDI label on the box, you may also scan the QR code on the bottom of the device to retrieve the product's SN.\n To address the issue with your Air1 pump, please try the following troubleshooting steps.\n⭐️ For the Issue of Continuous Vibration and the Power Button Not Working:\nWhen the motor is working, use the app to operate the mode/level setting and confirm whether it has changed.\nUse the buttons on the motor to operate the mode/level setting and confirm whether it has changed.\n \n⭐️ Turning Off the Pump:\nWhen the motor is working, use the app to turn off the motor.\nAfter turning off the motor through the app, press the button on the motor for 3 seconds to check whether it can be turned on and used normally.\nThen, press the button on the motor for 3 seconds to check whether it can be turned off normally.\n \n⭐️ Powering On the Pump:\nCharge the motor with the magnetic cable/charging case fully and confirm whether the indicator light is green.\nDisconnect charging, and long-press the power button for 3 seconds to confirm whether the indicator light on the motor is white and the motor is turned on.\n \nYour assistance will help us identify the issue more efficiently and ensure we provide the most accurate support possible.\n We want to be honest with you. Since your original pump was purchased at Target, we are unable to directly issue a refund for that order through our system. However, because we truly value you as a customer and understand the inconvenience this has caused you, we would like to escalate your case and do our best to help.\n \nWe would like to offer you a 50% refund ($184.99) for your pump purchase. This is the best we can do from our end, and we hope it can help cover part of the cost of your replacement pump. We sincerely hope for your understanding on this matter.\nSince tax and shipping fees are not charged by our seller, they are not covered by the refund.\n \nPlease provide us with the name and email address associated with your PayPal account. The refund process requires a step-by-step review; it is expected to take 5-7 business days.\n \nIf you don’t have one, would you be able to create one (make sure to have it verified)? Alternatively, maybe a friend or family member has a PayPal account that we could use to process the refund for you.\n \nIf PayPal is not an option, we can do a bank transfer. To proceed with this process, kindly fill out the following:\nACH routing number:\nBank Name:\nSwift code:\nAccount Number:\nName on Account:\nPersonal Address:\nCity:\nState:\nZip code:\nBank Address:\n \nWe truly value your understanding and hope to have the opportunity to serve you better in the future. ❤️\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Hi,\n\n\n\nI purchased my Momcozy Air1 Pump in March at Target. I bought this wearable after not having much success with a different brand of wearable and have been SO much happier with my Momcozy pump. I love the Air1 and have been using it daily since going back to work.\n\n\n\nUnfortunately, one of the motors became dysfunctional yesterday for unclear reasons. I take excellent care of my pump and haven't had any prior issues. I am vigilant to make sure no milk or fluid gets in the motor. One of the motors now emits a near constant whirring noise. It does this for extended periods of time, will eventually stop, but will resume doing this even after stopping for several hours. The pump is turned off and does not indicate that it is on, but the motor begins whirring. It also does it if I try to put it in the charging case, even if the whirring has stopped. I will attach some videos as it is hard to describe. I cannot get the function of the pump to turn on anymore.\n\n\n\nI went to Target yesterday to buy a new one, as I need a replacement urgently to be able to continue to pump while at work.\n\n\n\nWould I be able to get a refund to cover the cost of the replacement pump?\n\n  IMG_6328.MOV\n\n  IMG_6311.MOV\n\n  IMG_6314.MOV\n\n\n\nAppreciate any assistance!\n\n\n\nKaty Wright\nkchillegass@gmail.com\n\n(408) 506-6804",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"ltr\"><div dir=\"auto\">Hi, </div><div dir=\"auto\"><br></div><div>I purchased my Momcozy Air1 Pump in March at Target. I bought this wearable after not having much success with a different brand of wearable and have been SO much happier with my Momcozy pump. I love the Air1 and have been using it daily since going back to work. </div><div><br></div><div>Unfortunately, one of the motors became dysfunctional yesterday for unclear reasons. I take excellent care of my pump and haven't had any prior issues. I am vigilant to make sure no milk or fluid gets in the motor. One of the motors now emits a near constant whirring noise. It does this for extended periods of time, will eventually stop, but will resume doing this even after stopping for several hours. The pump is turned off and does not indicate that it is on, but the motor begins whirring. It also does it if I try to put it in the charging case, even if the whirring has stopped. I will attach some videos as it is hard to describe. I cannot get the function of the pump to turn on anymore. </div><div><br></div><div>I went to Target yesterday to buy a new one, as I need a replacement urgently to be able to continue to pump while at work. </div><div><br></div><div>Would I be able to get a refund to cover the cost of the replacement pump? </div><div dir=\"auto\"><div style=\"width: 386px; height: 20px; max-height: 20px; background-color: rgb(245,245,245); font-style: normal; font-variant-caps: normal; font-size: 14px; line-height: 20px; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-feature-settings: normal; margin: 6px 0px; padding: 10px; border: 1px solid rgb(221,221,221);\"><a href=\"https://drive.google.com/file/d/1AwzHzkKV__a1P43dwZd6EbLQ_9vmtAGM/view?usp=drive_web\" style=\"color: #202124; display: inline-block; max-width: 356px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; text-decoration: none; border-style: none;\" rel=\"noreferrer\"><img style=\"vertical-align: text-bottom; padding-right: 10px; height: 20px; border-style: none;\" alt=\"\" src=\"https://ssl.gstatic.com/docs/doclist/images/icon_10_generic_list.png\"> <span dir=\"ltr\" style=\"vertical-align: bottom; text-decoration: none;\">IMG_6328.MOV</span></a></div><div style=\"width: 386px; height: 20px; max-height: 20px; background-color: rgb(245,245,245); font-size: 14px; line-height: 20px; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-feature-settings: normal; margin: 6px 0px; padding: 10px; border: 1px solid rgb(221,221,221);\"><a href=\"https://drive.google.com/file/d/1RV7YUyIfQV60e9pFqr5MjYHueUQfIwEF/view?usp=drive_web\" style=\"color: #202124; display: inline-block; max-width: 356px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; text-decoration: none; border-style: none;\" rel=\"noreferrer\"><img style=\"vertical-align: text-bottom; padding-right: 10px; height: 20px; border-style: none;\" alt=\"\" src=\"https://ssl.gstatic.com/docs/doclist/images/icon_10_generic_list.png\"> <span dir=\"ltr\" style=\"vertical-align: bottom;\">IMG_6311.MOV</span></a></div><div style=\"width: 386px; height: 20px; max-height: 20px; background-color: rgb(245,245,245); font-size: 14px; line-height: 20px; font-size-adjust: none; font-kerning: auto; font-variant-alternates: normal; font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-feature-settings: normal; margin: 6px 0px; padding: 10px; border: 1px solid rgb(221,221,221);\"><a href=\"https://drive.google.com/file/d/1fk2XICDg90TMRXvj5QG1JLRanjuRukHU/view?usp=drive_web\" style=\"color: #202124; display: inline-block; max-width: 356px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; text-decoration: none; border-style: none;\" rel=\"noreferrer\"><img style=\"vertical-align: text-bottom; padding-right: 10px; height: 20px; border-style: none;\" alt=\"\" src=\"https://ssl.gstatic.com/docs/doclist/images/icon_10_generic_list.png\"> <span dir=\"ltr\" style=\"vertical-align: bottom;\">IMG_6314.MOV</span></a></div></div><div dir=\"auto\"><br></div><div dir=\"auto\">Appreciate any assistance!</div><div dir=\"auto\"><br><div dir=\"auto\"><div dir=\"ltr\"><div dir=\"ltr\">Katy Wright<div><a href=\"mailto:kchillegass@gmail.com\" rel=\"noreferrer\">kchillegass@gmail.com</a></div><div>(408) 506-6804</div></div></div></div></div>\n</div></div>",
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