视频

{
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    "subject": "Video",
    "description": "Trouble shoot video \nIMG_5470.mov",
    "status": "closed",
    "priority": "normal",
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      "author_name": "BL-B2B-Lisa",
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      "text": "This request was closed and merged into request #1242189 \"Call with Caller +1 (949) 351-6325\"."
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{
  "translated_subject": "视频",
  "translated_description": "故障排查视频 \nIMG_5470.mov",
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  "translated_category_label": "无法开机",
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      "sender_type": "internal",
      "author_name": "BL-B2B-Lisa",
      "channel": "system",
      "translated_text": "此请求已关闭并合并至请求 #1242189 \"与来电者 +1 (949) 351-6325 的通话\"。"
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      "translated_text": "您好，\n \n希望这封邮件对您有所帮助。\n \n我们很高兴地通知您，我们已成功收到您的请求。感谢您向我们反映此事。\n \n为了确保您获得最及时、最专业的协助，我们将您的咨询转发至 Momcozy 内部更专业的团队。在处理此次转办期间，请耐心等待。\n \n请放心，我们非常重视您的时间和耐心。您可以在工作日的 24 小时内收到我们的详细回复。\n \n感谢您的理解以及对 Momcozy 的信任。我们致力于为您提供最好的服务。\n \n顺颂商祺，\nMomcozy 客服团队"
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      "channel": "email",
      "translated_text": "故障排查视频"
    }
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    "IMG_5470.mov 为视频附件文件名，按要求予以保留",
    "包含工单合并信息及关联电话号码 +1 (949) 351-6325"
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}

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      "html_body": "<div class=\"zd-comment\" dir=\"auto\">Hi there,<br>&nbsp;<br>We hope this message finds you well.<br>&nbsp;<br>We are delighted to inform you that we have successfully received your request. Thank you for bringing it to our attention.<br>&nbsp;<br>To ensure you receive the most prompt and professional assistance, we are forwarding your inquiry to a more specialized team within Momcozy. Please bear with us while we facilitate this transfer.<br>&nbsp;<br>Rest assured, we value your time and patience greatly. You can expect a detailed response from us within 24 hours on a business day.<br>&nbsp;<br>Thank you for your understanding and trust in Momcozy. We are committed to providing you with the best service possible.<br>&nbsp;<br>Best regards,<br>Momcozy Customer Support Team<br></div>",
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