提取后的分类输入 JSON
{
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"subject": "Momcozy monitor smart baby 5” warranty claim",
"description": "Hello!\nI received a baby monitor from my registry last summer and it seems to have a temperature defect. The monitor is displaying a temp of about 90-96 degrees Fahrenheit, which is very inaccurate from the actual room temp. Please let me know what I can do for a replacement, thanks. I love this monitor it is the best I've tried.\n\nMikayla Rockwell",
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"text": "Yes, \n \n\n \n \nMikayla Rockwell \n \n10405 10th PL SE \n \nLake Stevens, Washington \n \n98258 \n \nUnited States \n \n206-714-5144 \n \n\n \n \n\n \n \nThank you!"
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"text": "Hello Mikayla,\n \nThank you for providing the Amazon order number, as well as the video and picture. We truly appreciate your cooperation.\n \nIn order to proceed further with your case, could you please kindly provide us with your full shipping address in the following format:\n \nName:\nStreet Address:\nCity:\nState/Province:\nZIP/Postal Code:\nCountry:\nPhone Number:\n \nOnce we receive this information, we will continue assisting you as quickly as possible.\n \nThank you for your patience and understanding.\n \nBest regards,\nMomcozy Customer Support Team"
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"text": "Ok thank you, below is order # and I’ve attached a video and a picture also. This was a gift purchased from my baby registry from a friend. \n \nOrder number from Amazon is 113-5840451-2152237 \n \n\n \n \nMikayla Rockwell"
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"text": "Hello there,\n \nThank you for contacting us and for sharing your concern. We are sorry to hear about the issue you are experiencing with your baby monitor, and we truly appreciate your kind words about our product.\n \nIn order for us to better understand and properly assist you with this situation, could you please provide us with the following information:\n \n• Your order number\n• A short video showing the temperature issue on the monitor\n \nThis will help our technical team verify the problem and offer you the most suitable solution as quickly as possible, including a possible replacement if needed.\n \nWe appreciate your cooperation and look forward to assisting you further.\n \nBest regards,\nMomcozy Customer Support Team"
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"text": "Hello! \n \nI received a baby monitor from my registry last summer and it seems to have a temperature defect. The monitor is displaying a temp of about 90-96 degrees Fahrenheit, which is very inaccurate from the actual room temp. Please let me know what I can do for a\n replacement, thanks. I love this monitor it is the best I've tried. \n \n\n \n \nMikayla Rockwell"
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"body": "Hello Mikayla,\n\nThank you for providing the Amazon order number, as well as the video and picture. We truly appreciate your cooperation.\n\nIn order to proceed further with your case, could you please kindly provide us with your full shipping address in the following format:\n\nName:\nStreet Address:\nCity:\nState/Province:\nZIP/Postal Code:\nCountry:\nPhone Number:\n\nOnce we receive this information, we will continue assisting you as quickly as possible.\n\nThank you for your patience and understanding.\n\nBest regards,\nMomcozy Customer Support Team",
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"plain_body": "Hello Mikayla,\n \nThank you for providing the Amazon order number, as well as the video and picture. We truly appreciate your cooperation.\n \nIn order to proceed further with your case, could you please kindly provide us with your full shipping address in the following format:\n \nName:\nStreet Address:\nCity:\nState/Province:\nZIP/Postal Code:\nCountry:\nPhone Number:\n \nOnce we receive this information, we will continue assisting you as quickly as possible.\n \nThank you for your patience and understanding.\n \nBest regards,\nMomcozy Customer Support Team",
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"body": "Ok thank you, below is order # and I’ve attached a video and a picture also. This was a gift purchased from my baby registry from a friend.\n\nOrder number from Amazon is 113-5840451-2152237\n\n\n\nMikayla Rockwell",
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"body": "Hello!\n\nI received a baby monitor from my registry last summer and it seems to have a temperature defect. The monitor is displaying a temp of about 90-96 degrees Fahrenheit, which is very inaccurate from the actual room temp. Please let me know what I can do for a replacement, thanks. I love this monitor it is the best I've tried.\n\n\n\nMikayla Rockwell",
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