回复：关于您的请求的 Momcozy 通知

Re: Notify from Momcozy about you request
Ticket 1255087 open high 2026-05-13T13:29:06Z Zendesk
客服备注 / Agents notes 34029476051481
August 25, 2025 rec/w 2* flanges
2025年8月25日 rec/w 2个喇叭罩 (flanges)
Zendesk 既有问题分类 34154549939865
CPI::Parts crack or break
value: cpi__parts_crack_or_break
配件开裂或断裂
销售渠道 / 来源渠道 32685292044825
B2B::Milk Moms
value: b2b__milk_moms
产品型号 / 产品线 33749938239513
milk pump::Momcozy::M9
value: milk.pump_momcozy_m9_mobile.flow_

核心信息

产品字段
milk pump::Momcozy::M9
会话渠道
{"web": 1}
本地 channel
Agent
更新时间
2026-05-13T13:29:06Z
Requester
空
模型
gemini-3-flash-preview

中文整合阅读文本

【标题】回复：关于您的请求的 Momcozy 通知
【既有分类】配件开裂或断裂
【产品/渠道】产品型号: milk pump::Momcozy::M9 / 渠道: Agent
【客服备注】2025年8月25日 rec/w
2个喇叭罩 (flanges)
【描述】这是对您之前的请求 #1149458 "M9 喇叭罩扣 (Flange Tabs)" 的后续跟进

你好，

新的配件又断了。
【会话详情】
[2026-05-13 13:29:06] Customer (Donna Reding): 这是对您之前的请求 #1149458 "M9 喇叭罩扣 (Flange Tabs)" 的后续跟进。你好，
新的配件又断了。

描述与翻译

中文描述

这是对您之前的请求 #1149458 "M9 喇叭罩扣 (Flange Tabs)" 的后续跟进

你好，

新的配件又断了。

英文/原始描述

This is a follow-up to your previous request #1149458 "M9 Flange Tabs"

Hello,

The new pieces have broken.

Conversation 中文翻译

#1 customer 2026-05-13T13:29:06Z web Comment Donna Reding
这是对您之前的请求 #1149458 "M9 喇叭罩扣 (Flange Tabs)" 的后续跟进。你好，
新的配件又断了。
英文原文 / 原始消息 
This is a follow-up to your previous request #1149458 "M9 Flange Tabs" Hello, 
 The new pieces have broken.

全部自定义字段

field_id显示名 / 选项名value
32685292044825B2B::Milk Momsb2b__milk_moms
33749938239513milk pump::Momcozy::M9milk.pump_momcozy_m9_mobile.flow_
34029476051481August 25, 2025 rec/w 2* flanges
34154549939865CPI::Parts crack or breakcpi__parts_crack_or_break

更多原始信息

提取后的分类输入 JSON 
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    "description": "This is a follow-up to your previous request #1149458 \"M9 Flange Tabs\"\n\nHello, \n\nThe new pieces have broken.",
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    "category_field_id": "34154549939865",
    "category_name": "CPI::Parts crack or break",
    "category_value": "cpi__parts_crack_or_break",
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    }
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}
翻译 JSON 
{
  "translated_subject": "回复：关于您的请求的 Momcozy 通知",
  "translated_description": "这是对您之前的请求 #1149458 \"M9 喇叭罩扣 (Flange Tabs)\" 的后续跟进\n\n你好， \n\n新的配件又断了。",
  "translated_agents_notes": "2025年8月25日 rec/w\n2个喇叭罩 (flanges)",
  "translated_category_label": "配件开裂或断裂",
  "translated_messages": [
    {
      "conversation_id": "57886504180249",
      "created_at": "2026-05-13T13:29:06Z",
      "sender_type": "customer",
      "author_name": "Donna Reding",
      "channel": "web",
      "translated_text": "这是对您之前的请求 #1149458 \"M9 喇叭罩扣 (Flange Tabs)\" 的后续跟进。你好， \n 新的配件又断了。"
    }
  ],
  "chinese_reading_text": "【标题】回复：关于您的请求的 Momcozy 通知\n【既有分类】配件开裂或断裂\n【产品/渠道】产品型号: milk pump::Momcozy::M9 / 渠道: Agent\n【客服备注】2025年8月25日 rec/w\n2个喇叭罩 (flanges)\n【描述】这是对您之前的请求 #1149458 \"M9 喇叭罩扣 (Flange Tabs)\" 的后续跟进\n\n你好， \n\n新的配件又断了。\n【会话详情】\n[2026-05-13 13:29:06] Customer (Donna Reding): 这是对您之前的请求 #1149458 \"M9 喇叭罩扣 (Flange Tabs)\" 的后续跟进。你好， \n 新的配件又断了。",
  "translation_notes": [
    "Flange Tabs 翻译为喇叭罩扣/卡扣",
    "rec/w 疑似为接收或发货缩写，保留原文"
  ]
}
ticket_raw_json 
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conversation_raw_json 
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