提取后的分类输入 JSON
{
"ticket": {
"ticket_id": "1253828",
"subject": "Re: Order #sea2215 confirmed",
"description": "Hi Mom Cozy,How can I download the Invoice for this purchase ?I will need invoice for my tax deduction purpose. Thanks\n\nSent from Yahoo Mail for iPhone\n\nOn Friday, May 8, 2026, 9:39 AM, momcozy.com/sea wrote:\n\n #yiv0594765129 body {margin:0;}#yiv0594765129 h1 a:hover {font-size:30px;color:#333;}#yiv0594765129 h1 a:active {font-size:30px;color:#333;}#yiv0594765129 h1 a:visited {font-size:30px;color:#333;}#yiv0594765129 a:hover {text-decoration:none;}#yiv0594765129 a:active {text-decoration:none;}#yiv0594765129 a:visited {text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:hover {color:#fff;text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:active {color:#fff;text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:visited {color:#fff;text-decoration:none;}#yiv0594765129 a:hover {color:#1990C6;}#yiv0594765129 a:active {color:#1990C6;}#yiv0594765129 a:visited {color:#1990C6;}@media (max-width:600px) {#yiv0594765129 .yiv0594765129container {width:94% !important;}#yiv0594765129 .yiv0594765129main-action-cell {float:none !important;margin-right:0 !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129actions-buttons__cell {display:block !important;width:100% !important;padding-left:0 !important;padding-right:0 !important;padding-bottom:10px !important;}#yiv0594765129 .yiv0594765129actions-buttons tr {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell--separator {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--primary {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--shop-app {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--shop-app {}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell--separator {min-height:15px !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__text--shop-app {white-space:normal;line-height:1.5;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__shop-logo {padding-bottom:1px !important;}#yiv0594765129 .yiv0594765129secondary-action-cell {text-align:center;width:100%;}#yiv0594765129 .yiv0594765129header {margin-top:20px !important;margin-bottom:2px !important;}#yiv0594765129 .yiv0594765129shop-name__cell {display:block;}#yiv0594765129 .yiv0594765129order-number__cell {display:block;text-align:left !important;margin-top:20px;}#yiv0594765129 .yiv0594765129po-number__cell {display:block;text-align:left !important;margin-top:5px;}#yiv0594765129 .yiv0594765129button {width:100%;}#yiv0594765129 .yiv0594765129or {margin-right:0 !important;}#yiv0594765129 .yiv0594765129apple-wallet-button {text-align:center;}#yiv0594765129 .yiv0594765129customer-info__item {display:block;width:100% !important;}#yiv0594765129 .yiv0594765129spacer {display:none;}#yiv0594765129 .yiv0594765129subtotal-spacer {display:none;}#yiv0594765129 .yiv0594765129return__mobile-padding {margin-top:19px;padding-top:19px; \n Thank you for your order! \n| \n| \n| \n| \n momcozy.com/sea \n | \n| Order #sea2215 |\n\n |\n\n |\n\n |\n\n \n| \n| \n Thank you for your order! \n \n We're getting your order ready to be shipped. We will notify you when it has been sent. \n \n| |\n| \n| \n| View your order |\n\n | \n| or Visit our store |\n\n |\n\n |\n\n |\n\n |\n\n \n| \n| \nOrder summary\n |\n\n \n| \n| \n| \n| |\n\n | Momcozy Air 1 Ultra-slim Breast Pump × 1\n Double\n \n WS5QP92R (-RM365.93 MYR) \n | \n RM1,225.07 MYR \n |\n\n |\n\n \n| | \n| \n Subtotal \n | RM1,225.07 MYR |\n| \n Shipping \n | RM0.00 MYR |\n| \n Taxes \n | RM0.00 MYR |\n\n \n| \n Total \n | RM1,225.07 MYR |\n| | You saved RM365.93 MYR |\n\n |\n\n |\n\n |\n\n \n| \n| \nCustomer information\n |\n\n \n| \n| \nShipping address\n \nDewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia\n | \nBilling address\n \nDewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia\n |\n\n \n| \nPayment\n \n ending with 0057\n \n |\n| \nShipping method\n \n Free Shipping \n |\n\n |\n\n |\n\n \n| \n| \nIf you have any questions, reply to this email or contact us at support@momcozy.com\n |\n\n |\n\n |",
"status": "solved",
"priority": "high",
"product_model": "milk pump::Momcozy::Air 1",
"created_at": "2026-05-13T04:23:25Z",
"updated_at": "2026-05-13T11:47:14Z"
},
"zendesk_fields": {
"agents_notes_field_id": "34029476051481",
"agents_notes_label": "",
"agents_notes": "",
"category_field_id": "34154549939865",
"category_name": "After-sales::CI-Order Invoice",
"category_value": "after-sales__ci-order_invoice",
"category_zh": "订单发票咨询"
},
"channel_summary": {
"local_channel": "Agent",
"conversation_channels": {
"web": 1,
"email": 1
}
},
"messages": [
{
"conversation_id": "57884060953625",
"type": "Comment",
"created_at": "2026-05-13T11:47:14Z",
"author_id": "51758781346457",
"author_name": "BL-A1-Samrtpump-Leilani",
"author_role": "agent",
"sender_type": "agent",
"channel": "web",
"public": true,
"recording_type": "",
"text": "Hello\n \nThank you for reaching out.\n \nPlease find the invoice for your purchase attached to this email for your tax deduction purposes.\n \nIf you need any further assistance or require a different format, please feel free to let us know—we’ll be happy to help.\n \nBest regards,\nMomcozy Customer Support Team"
},
{
"conversation_id": "57868690418073",
"type": "Comment",
"created_at": "2026-05-13T04:23:25Z",
"author_id": "47982562081433",
"author_name": "Dewi Lee",
"author_role": "end-user",
"sender_type": "customer",
"channel": "email",
"public": true,
"recording_type": "",
"text": "Hi Mom Cozy, How can I download the Invoice for this purchase ? I will need invoice for my tax deduction purpose. Thanks \n \n\n Sent from Yahoo Mail for iPhone\n \n On Friday, May 8, 2026, 9:39 AM, momcozy.com/sea wrote: \n \n\n \n\nThank you for your order!\n \n\n \n \n \n \n \n \n\n \n \n\n \n \n \n momcozy.com/sea\n \n \n\n \n \n \n \n Order #sea2215\n \n \n \n \n \n \n \n\n \n \n\n \n \n\n \n \n \n \n \n \n \n \n \n Thank you for your order!\n \n \n \n \n \n \n \n We're getting your order ready to be shipped. We will notify you when it has been sent.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n View your order\n \n \n \n \n \n \n \n or Visit our store\n\n \n \n\n \n \n \n \n\n \n \n \n \n \n\n \n \n \n \n \n \n Order summary \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n \n \n\nMomcozy Air 1 Ultra-slim Breast Pump × 1\n\nDouble\n\n \n\n \n \n \n \n WS5QP92R\n (-RM365.93 MYR)\n \n \n \n \n \n \n \n \n \n \n \n RM1,591.00 MYR\n \n \n \n RM1,225.07 MYR\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n \n \n Subtotal\n \n \n \n RM1,225.07 MYR\n \n\n \n \n Shipping\n \n \n \n RM0.00 MYR\n \n\n \n \n Taxes\n \n \n \n RM0.00 MYR\n \n\n \n \n\n \n \n Total\n \n \n \n RM1,225.07 MYR\n \n\n \n \n You saved RM365.93 MYR\n \n \n \n \n \n \n \n\n \n\n \n \n \n \n \n\n \n \n \n \n \n \n Customer information \n \n \n \n \n \n \n \n \n \n \n \n Shipping address \n Dewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia \n \n \n \n \n Billing address \n Dewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia \n \n \n \n \n \n \n \n \n\n Payment \n \n \n \n \n \n \n \n \n \n ending with 0057\n\n \n \n \n \n \n \n \n \n \n\n \n \n \n \n Shipping method \n \n \n Free Shipping\n \n \n \n \n \n \n \n\n \n \n \n \n \n\n \n \n \n \n \n \n \n If you have any questions, reply to this email or contact us at support@momcozy.com"
}
]
}
ticket_raw_json
{
"custom_fields": [
{
"id": 32685292044825,
"value": "shopify_official_web",
"name": "Shopify::Official web"
},
{
"id": 33749938239513,
"value": "milk_pump__momcozy__air_1",
"name": "milk pump::Momcozy::Air 1"
},
{
"id": 34154549939865,
"value": "after-sales__ci-order_invoice",
"name": "After-sales::CI-Order Invoice"
}
],
"custom_status_id": 32358772428057,
"ticket_id": 1253828,
"assignee_id": 51758781346457,
"created": "2026-05-13T04:23:25Z",
"subject": "Re: Order #sea2215 confirmed",
"support_type": "Agent",
"32685292044825": "Shopify::Official web",
"33749938239513": "milk pump::Momcozy::Air 1",
"34029476051481": null,
"34154549939865": "After-sales::CI-Order Invoice",
"34154710239001": null,
"fields": [
{
"id": 32685292044825,
"value": "shopify_official_web",
"name": "Shopify::Official web"
},
{
"id": 33749938239513,
"value": "milk_pump__momcozy__air_1",
"name": "milk pump::Momcozy::Air 1"
},
{
"id": 34154549939865,
"value": "after-sales__ci-order_invoice",
"name": "After-sales::CI-Order Invoice"
}
],
"ticket": {
"id": 1253828,
"subject": "Re: Order #sea2215 confirmed",
"description": "Hi Mom Cozy,How can I download the Invoice for this purchase ?I will need invoice for my tax deduction purpose. Thanks\n\n\nSent from Yahoo Mail for iPhone\n\n\nOn Friday, May 8, 2026, 9:39 AM, momcozy.com/sea <support@momcozy.com> wrote:\n\n #yiv0594765129 body {margin:0;}#yiv0594765129 h1 a:hover {font-size:30px;color:#333;}#yiv0594765129 h1 a:active {font-size:30px;color:#333;}#yiv0594765129 h1 a:visited {font-size:30px;color:#333;}#yiv0594765129 a:hover {text-decoration:none;}#yiv0594765129 a:active {text-decoration:none;}#yiv0594765129 a:visited {text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:hover {color:#fff;text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:active {color:#fff;text-decoration:none;}#yiv0594765129 .yiv0594765129button__text:visited {color:#fff;text-decoration:none;}#yiv0594765129 a:hover {color:#1990C6;}#yiv0594765129 a:active {color:#1990C6;}#yiv0594765129 a:visited {color:#1990C6;}@media (max-width:600px) {#yiv0594765129 .yiv0594765129container {width:94% !important;}#yiv0594765129 .yiv0594765129main-action-cell {float:none !important;margin-right:0 !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129actions-buttons__cell {display:block !important;width:100% !important;padding-left:0 !important;padding-right:0 !important;padding-bottom:10px !important;}#yiv0594765129 .yiv0594765129actions-buttons tr {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell--separator {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--primary {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--shop-app {width:100% !important;display:block !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell.yiv0594765129button__cell--shop-app {}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__cell--separator {min-height:15px !important;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__text--shop-app {white-space:normal;line-height:1.5;}#yiv0594765129 .yiv0594765129actions-buttons .yiv0594765129button__shop-logo {padding-bottom:1px !important;}#yiv0594765129 .yiv0594765129secondary-action-cell {text-align:center;width:100%;}#yiv0594765129 .yiv0594765129header {margin-top:20px !important;margin-bottom:2px !important;}#yiv0594765129 .yiv0594765129shop-name__cell {display:block;}#yiv0594765129 .yiv0594765129order-number__cell {display:block;text-align:left !important;margin-top:20px;}#yiv0594765129 .yiv0594765129po-number__cell {display:block;text-align:left !important;margin-top:5px;}#yiv0594765129 .yiv0594765129button {width:100%;}#yiv0594765129 .yiv0594765129or {margin-right:0 !important;}#yiv0594765129 .yiv0594765129apple-wallet-button {text-align:center;}#yiv0594765129 .yiv0594765129customer-info__item {display:block;width:100% !important;}#yiv0594765129 .yiv0594765129spacer {display:none;}#yiv0594765129 .yiv0594765129subtotal-spacer {display:none;}#yiv0594765129 .yiv0594765129return__mobile-padding {margin-top:19px;padding-top:19px; \n Thank you for your order! \n| \n| \n| \n| \n momcozy.com/sea \n | \n| Order #sea2215 |\n\n |\n\n |\n\n |\n\n \n| \n| \n Thank you for your order! \n \n We're getting your order ready to be shipped. We will notify you when it has been sent. \n \n| |\n| \n| \n| View your order |\n\n | \n| or Visit our store |\n\n |\n\n |\n\n |\n\n |\n\n \n| \n| \nOrder summary\n |\n\n \n| \n| \n| \n| |\n\n | Momcozy Air 1 Ultra-slim Breast Pump × 1\n Double\n \n WS5QP92R (-RM365.93 MYR) \n | \n RM1,225.07 MYR \n |\n\n |\n\n \n| | \n| \n Subtotal \n | RM1,225.07 MYR |\n| \n Shipping \n | RM0.00 MYR |\n| \n Taxes \n | RM0.00 MYR |\n\n \n| \n Total \n | RM1,225.07 MYR |\n| | You saved RM365.93 MYR |\n\n |\n\n |\n\n |\n\n \n| \n| \nCustomer information\n |\n\n \n| \n| \nShipping address\n \nDewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia\n | \nBilling address\n \nDewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia\n |\n\n \n| \nPayment\n \n ending with 0057\n \n |\n| \nShipping method\n \n Free Shipping \n |\n\n |\n\n |\n\n \n| \n| \nIf you have any questions, reply to this email or contact us at support@momcozy.com\n |\n\n |\n\n |",
"is_group_public": true,
"status": "solved",
"type": "incident",
"priority": "high",
"url": "https://rootglobal.zendesk.com/api/v2/tickets/1253828.json",
"custom_status_id": 32358772428057,
"brand_id": 32404259465241,
"last_comment": {
"id": 57884060953625,
"body": "Hello\n \nThank you for reaching out.\n \nPlease find the invoice for your purchase attached to this email for your tax deduction purposes.\n \nIf you need any further assistance or require a different format, please feel free to let us know—we’ll be happy to help.\n \nBest regards,\nMomcozy Customer Support Team",
"created_at": "2026-05-13T11:47:14Z",
"author_id": 51758781346457,
"public": true
}
}
}
conversation_raw_json
{
"conversations": [
{
"id": 57884060953625,
"type": "Comment",
"author_id": 51758781346457,
"body": "Hello\n\nThank you for reaching out.\n\nPlease find the invoice for your purchase attached to this email for your tax deduction purposes.\n\nIf you need any further assistance or require a different format, please feel free to let us know—we’ll be happy to help.\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello<br> <br>Thank you for reaching out.<br> <br>Please find the invoice for your purchase attached to this email for your tax deduction purposes.<br> <br>If you need any further assistance or require a different format, please feel free to let us know—we’ll be happy to help.<br> <br>Best regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Hello\n \nThank you for reaching out.\n \nPlease find the invoice for your purchase attached to this email for your tax deduction purposes.\n \nIf you need any further assistance or require a different format, please feel free to let us know—we’ll be happy to help.\n \nBest regards,\nMomcozy Customer Support Team",
"public": true,
"attachments": [
{
"url": "https://rootglobal.zendesk.com/api/v2/attachments/57884065672473.json",
"id": 57884065672473,
"file_name": "sea2215-Receipt-Invoice.pdf",
"content_url": "https://rootglobal.zendesk.com/attachments/token/VnVdMwbOBM5z1HVde4w6T0ghW/?name=sea2215-Receipt-Invoice.pdf",
"mapped_content_url": "https://rootglobal.zendesk.com/attachments/token/VnVdMwbOBM5z1HVde4w6T0ghW/?name=sea2215-Receipt-Invoice.pdf",
"content_type": "application/pdf",
"size": 86307,
"width": null,
"height": null,
"inline": false,
"deleted": false,
"malware_access_override": false,
"malware_scan_result": "malware_not_found",
"thumbnails": []
}
],
"audit_id": 57884060953497,
"locale": "en",
"outbound_locale": null,
"translations": [],
"via": {
"channel": "web",
"source": {
"from": {},
"to": {
"address": "dewish_lee@yahoo.com",
"name": "Dewi Lee"
},
"rel": null
}
},
"created_at": "2026-05-13T11:47:14Z",
"metadata": {
"system": {
"client": "Agent-Graph/latest TicketsMutationService/updateTicket JavaStarter/4.67.0",
"ip_address": "127.0.0.6",
"location": "Baguio City, 15, Philippines",
"latitude": 16.4124,
"longitude": 120.5933
},
"custom": {}
}
},
{
"id": 57868690418073,
"type": "Comment",
"author_id": 47982562081433,
"body": "Hi Mom Cozy,\n\nHow can I download the Invoice for this purchase ?\n\nI will need invoice for my tax deduction purpose. Thanks\n\n\n\n\n\n\nSent from Yahoo Mail for iPhone\n\n\n\nOn Friday, May 8, 2026, 9:39 AM, momcozy.com/sea <support@momcozy.com> wrote:\n\n> Thank you for your order!\n>\n> # momcozy.com/sea\n>\n> Order #sea2215\n>\n> ## Thank you for your order!\n>\n> We're getting your order ready to be shipped. We will notify you when it has been sent.\n>\n>\n>\n> View your order\n>\n> or Visit our store\n>\n> ### Order summary\n>\n>  Momcozy Air 1 Ultra-slim Breast Pump × 1\n> Double\n>\n>  WS5QP92R (-RM365.93 MYR) RM1,591.00 MYR\n>\n> RM1,225.07 MYR\n>\n> Subtotal **RM1,225.07 MYR**\n>\n> Shipping **RM0.00 MYR**\n>\n> Taxes **RM0.00 MYR**\n>\n> Total **RM1,225.07 MYR**\n> You saved RM365.93 MYR\n>\n> ### Customer information\n>\n> #### Shipping address\n>\n> Dewi Lee\n> B-11 -3A, Laman Baiduri Condominium\n> Jalan SS12/1\n> 47500 Subang Jaya SGR\n> Malaysia\n> #### Billing address\n>\n> Dewi Lee\n> B-11 -3A, Laman Baiduri Condominium\n> Jalan SS12/1\n> 47500 Subang Jaya SGR\n> Malaysia\n>\n> #### Payment\n>\n> ending with 0057\n>\n> #### Shipping method\n>\n> Free Shipping\n>\n> If you have any questions, reply to this email or contact us at support@momcozy.com\n>\n> \n>\n> >",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\">\nHi Mom Cozy,<div>How can I download the Invoice for this purchase ?</div><div>I will need invoice for my tax deduction purpose. Thanks</div><div><br></div><div><br><br><div><a style=\"font-size: 12px;\" href=\"https://mail.onelink.me/107872968?pid=nativeplacement&c=Global_Acquisition_YMktg_315_Internal_EmailSignature&af_sub1=Acquisition&af_sub2=Global_YMktg&af_sub3=&af_sub4=100000604&af_sub5=EmailSignature__Static_&af_ios_store_cpp=9d3a686e-218d-4849-8298-b480188dc8ac&af_android_url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.yahoo.mobile.client.android.mail%26listing%3Demail_signature\" rel=\"noreferrer\">Sent from Yahoo Mail for iPhone</a><br></div><br><p style=\"font-size: 15px; padding-top: 15px; margin-top: 0;\" dir=\"auto\">On Friday, May 8, 2026, 9:39 AM, momcozy.com/sea <support@momcozy.com> wrote:</p><blockquote><div>\n \n\n<div>\n\nThank you for your order!\n \n\n<table style=\"min-height: 100% !important; width: 100% !important; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td>\n <table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; margin: 40px 0 20px;\">\n <tbody><tr>\n <td>\n <center>\n\n<table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td>\n <h1 style=\"font-weight: normal; font-size: 30px; color: rgb(51, 51, 51); margin: 0px;\" dir=\"auto\">\n <a href=\"https://sea.momcozy.com/_t/c/v3/AAAkTU_UqHoYimbh2bY_6fzDnFqxanoUwSOhrZaw1WzxqCz5ezsT0ZAe2bknz16YIChRF-WCF5OhhDWfkDzKkXn-h79DKcKhYukqUbJcmpE5y-5Tjb1opX9DTe4aFdxiWBDyIQ5aUJql1xvq3Ju7DXnfrqTna1kt75LgfnB-gwAxVZQg3xDx-IL-gT8AYe_XhJYtR7Ang0EzS-3y8v3DJZRP3pzczTZD3WtYCFwe-hKND5Ae_ebWJ-p-mI2hgm-71GzieYpA7X-YzhGrO6m5vnSoc7ceb1Zr-wLEkSCc8yfgzqdoYlXrM_8rfY5HpWEnrnqlmDPN4yGfd2aXhQnG\" style=\"font-size: 30px; color: #333; text-decoration: none;\" rel=\"noreferrer\">momcozy.com/sea</a>\n </h1>\n </td>\n\n<td>\n <table style=\"border-spacing: 0; border-collapse: collapse; margin-left: auto; margin-right: 0;\">\n <tbody><tr>\n <td style=\"text-transform: uppercase; font-size: 14px; color: rgb(73, 75, 77);\" align=\"right\">\n <span style=\"font-size: 16px;\">\n Order #sea2215\n </span>\n </td>\n </tr>\n </tbody></table>\n </td>\n </tr>\n </tbody></table>\n\n</td>\n </tr>\n </tbody></table>\n\n</center>\n </td>\n </tr>\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td style=\" padding-bottom: 40px; border-width: 0;\">\n <center>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n \n <h2 style=\"font-weight: normal; font-size: 24px; margin: 0 0 10px;\" dir=\"auto\">\n \n Thank you for your order!\n \n</h2>\n <p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 0px;\" dir=\"auto\">\n \n \n \n \n We're getting your order ready to be shipped. We will notify you when it has been sent.\n \n \n \n \n \n \n \n \n \n \n \n \n</p>\n \n \n \n \n \n \n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; margin-top: 20px;\">\n <tbody><tr>\n <td style=\" line-height: 0em;\"> </td>\n </tr>\n <tr>\n <td>\n <table cellpadding=\"0\" cellspacing=\"0\" border=\"0\" style=\"border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td valign=\"middle\">\n <table style=\"border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td style=\" border-radius: 4px;\" align=\"center\"><a href=\"https://sea.momcozy.com/_t/c/v3/AADpAgRT3ul0jDX-4EnbOjHpZgzQc9JPlqYmksnk4MESdxhKhzD97hAo1UZF4C2RfSuHMRg1d8jCEMEvtSb6Po2WcwoHx9jQk-JKHTkr7Zpoctw0vf8US2SEoufmcBPP7XD20-iK0OV0ukA0D-MjoRGQ_ht85UdCxemzxk7ncutR0aHuKlCPoFar0vpISg3EsWyoddNIChlMxY60Z3TpVhSGMrcFXbx_HWgkBSl7jP3TFmlrO7TwoCEJ4zJy4h-S7FAVN3T0YUTNb_WzzjMaXV6tMZhnhxZmsVTPS0AkM0-AFNiSe05K8Sc_wrUh8aOU6zzsWnoYbmTXVa0SSC3vOQlaNNE0ps865aWMEgCLqbd2xaN1GN-lonBxdKRfIjGNE8-XiZsKuGvNO2wnmlcte55AhtcFoZh1SZPj0ETp8ziIRmTCvys3WZe3tCXnqxUdTqx4eMaGsNuLejHjsC5istcr2Jw9iTwkuIP5fVQ-R14HGqdVadA-EnXIBfti3z3j7q5HuJdzZRUbd1AQedFNSHkbU8AoOr7XH76qM7_KRg-PjO3KBTkHcli3q_3lJ6gnbeLtRpbFopBW9aB3oNlKh5c1-J9s9L6EiUcVjKpsQGcUZpQ5vmhpkS4YRV-tgmERJQNAiDiymvCWvq7QrSGkyxmJJM5mggeR_ZOWe1Ndj0R-QRa4OoAjK5zIOkdQCuUhyaEszOT5qumh5pSNs1TZDm8MW0V-2M8bKhZF_2f6JsffTM0dpYjaU6vO9gTo5GxBAPCxVjkvJK_GokF6PW1Otbd4wUh_KMdDiLqmhh8WWGWgn1VzsaHlJmC11TwDniIsmqTsHZ1qbd4gsLDHRCfn8_vK8RV354Svhg0_eX997qLKPMN8T8F2cXpnUTkFb6J71Ph4KfmOVHDsSuONmPWvqfzPthjMjeIdxbYmN3YbRfaaiWw8SAa2vXzjMowozIJPPOEILgWVcrLbzZLYuqCATbAzG2hp_QJKpzGqakSVbRTSvGyd1GbxxLDsqEEx2LOyLWeuQuZg9kzZGSIIwJVL0CSTEc7BeVWVnooCMrGdwWz6dOjH2QvuuyrNtpRI5-zBdLEKoae4Ct4141LLpTsXfe2lif7Zo2r9XiPvsZGctIr0NanasD24PuOioVxYlD8GRqtf6t8hJka7FI7nP0Hnc6PpuSxbtNl491EBIJztzpWcVjW86cR7nsXWwJ0uJ4nwKUF_0g-Cb9OQbXPpM_ilzLUtJc1EzCIWMsCLehy-QgCo1vJkYRpsgBRMcd18J9PMpU_XaaYic5ZcjYG25mzLmRk7w9xM36OljbEjq6EVwVB9YaLPdw6OdSYn3elYAC0hrln9H8_siIFnqbKolv6SmQPAyz1HHMRH0CD3YrMH0dyxD6fmwEn6srF0xD4t6WgHoN09SGR3MmWLfxZB2GCzj80iMQQBd-KQ7pTdsYIulVY4OGYqNnLg04rnae6tJw4D1fCc-pa2dKvo8QHsdN9ESKWGQMs6liiZGxmIv3pwHu0Q_ZR7fi9j3-V3EVq7otB3HoW0eUGkSxf-M6XI8auR_nx85NWRbQ==\" style=\"font-size: 16px; text-decoration: none; display: block; text-align: center; color: #fff; padding: 20px 25px;\" rel=\"noreferrer\">View your order</a></td>\n </tr>\n </tbody></table>\n </td>\n <td valign=\"middle\" style=\"padding-left: 15px; \">\n \n <table style=\"margin-top: 0; vertical-align: middle; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td style=\" border-radius: 4px;\" align=\"center\">or <a href=\"https://sea.momcozy.com/_t/c/v3/AAAHk9zQ8ngnFRHu9z6AkYLL5Pyz3FvzNNtlIIDwDuvgarY55RvjaT9SAzHc1UwrWux1FiJnEaYnUV7tuNFgh7K7XO1ZNnh61wwbfPmIyJZdf863DDHrSKAOcX4ID1UNrxKW68N0Csek2O2rEIBgTR9j2IZq6eE5VMopu7sgojI68daAD9na6l0oZwN0SK1j-Ir0VKCtVpFYQtwk3WXDwbnSWXQMPAjzWC6a264if0mWj0SU-PWLc7d8ZHDKgMq-jfBmaodS0x5Aw0DNhW6sivyfADPIgine_edv49SLL-vRIm4SfQEnkkpuX1rSgU1MuatBEAnBsjmJ7w8LiOJO\" style=\"font-size: 16px; text-decoration: none; color: #1990C6;\" rel=\"noreferrer\">Visit our store</a>\n</td>\n </tr>\n </tbody></table>\n\n</td>\n </tr>\n </tbody></table>\n </td>\n </tr>\n</tbody></table>\n\n</td>\n </tr>\n </tbody></table>\n </center>\n </td>\n </tr>\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td style=\" padding: 40px 0;\">\n <center>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n <h3 style=\"font-weight: normal; font-size: 20px; margin: 0 0 25px;\" dir=\"auto\">Order summary</h3>\n </td>\n </tr>\n </tbody></table>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n \n \n \n \n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n \n \n \n\n<tbody><tr style=\"width: 100%; border-top-width: 1px; border-top-color: #e5e5e5; border-top-style: none;\">\n <td>\n <table height=\"100%\" style=\"border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr><td style=\"padding-bottom: 0px; \">\n <table height=\"100%\" style=\"border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr valign=\"top\">\n \n <td valign=\"middle\">\n \n <img src=\"https://cdn.shopify.com/s/files/1/0731/4341/9069/files/MomcozyAir1Ultra-slimBreastPump_1_7edb1143-a05a-4a8e-959d-8f864afb55cd_compact_cropped.png?v=1768469761\" align=\"left\" width=\"60\" height=\"60\" style=\"margin-right: 15px; border-radius: 8px; border: 1px solid #e5e5e5;\">\n \n </td>\n \n </tr>\n \n </tbody></table>\n </td>\n\n<td style=\" width: 100%;\">\n \n \n\n<span style=\"font-size: 16px; font-weight: 600; line-height: 1.4; color: rgb(85, 85, 85);\">Momcozy Air 1 Ultra-slim Breast Pump × 1</span><br>\n\n<span style=\"font-size: 14px; color: rgb(73, 75, 77); font-weight: 400;\">Double</span><br>\n \n\n<p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 4px 0px 0px;\" dir=\"auto\">\n <span style=\"font-size: 14px; display: block; line-height: 1.4; margin: 1px 0 0;\">\n <img src=\"https://cdn.shopify.com/shopifycloud/shopify/assets/themes_support/notifications/discounttag-23d3dd52a101179fb1461daaba6b77388b99b6154de85840a5245b8d3930a68e.png\" width=\"18\" height=\"18\" style=\"vertical-align: middle; margin-right: 6px;\">\n <span style=\"font-size: 14px;\">\n WS5QP92R\n (-RM365.93 MYR)\n </span>\n </span>\n </p>\n \n \n \n </td>\n \n <td style=\" white-space: nowrap;\">\n \n \n <del style=\"font-size: 14px; display: block; text-align: right; color: rgb(73, 75, 77);\">RM1,591.00 MYR</del>\n \n <p style=\"color: rgb(85, 85, 85); line-height: 150%; font-size: 16px; font-weight: 600; margin: 4px 0px 0px 15px;\" align=\"right\" dir=\"auto\">\n \n RM1,225.07 MYR\n \n \n </p>\n </td>\n \n </tr></tbody></table>\n </td>\n </tr>\n\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; margin-top: 15px; border-top-width: 1px; border-top-color: #e5e5e5; border-top-style: solid;\">\n <tbody><tr>\n <td style=\" width: 40%;\"></td>\n <td>\n <table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; margin-top: 20px;\">\n\n<tbody><tr>\n <td style=\" padding: 2px 0;\">\n <p style=\"color: rgb(107, 107, 108); line-height: 1.2em; font-size: 16px; margin: 4px 0px 0px;\" dir=\"auto\">\n <span style=\"font-size: 16px;\">Subtotal</span>\n </p>\n </td>\n <td style=\" padding: 2px 0;\" align=\"right\">\n <strong style=\"font-size: 16px; color: rgb(85, 85, 85);\">RM1,225.07 MYR</strong>\n </td>\n</tr>\n\n<tr>\n <td style=\" padding: 2px 0;\">\n <p style=\"color: rgb(107, 107, 108); line-height: 1.2em; font-size: 16px; margin: 4px 0px 0px;\" dir=\"auto\">\n <span style=\"font-size: 16px;\">Shipping</span>\n </p>\n </td>\n <td style=\" padding: 2px 0;\" align=\"right\">\n <strong style=\"font-size: 16px; color: rgb(85, 85, 85);\">RM0.00 MYR</strong>\n </td>\n</tr>\n\n<tr>\n <td style=\" padding: 2px 0;\">\n <p style=\"color: rgb(107, 107, 108); line-height: 1.2em; font-size: 16px; margin: 4px 0px 0px;\" dir=\"auto\">\n <span style=\"font-size: 16px;\">Taxes</span>\n </p>\n </td>\n <td style=\" padding: 2px 0;\" align=\"right\">\n <strong style=\"font-size: 16px; color: rgb(85, 85, 85);\">RM0.00 MYR</strong>\n </td>\n</tr>\n\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; margin-top: 20px; border-top-width: 2px; border-top-color: #e5e5e5; border-top-style: solid;\">\n \n \n<tbody><tr>\n <td style=\" padding: 20px 0 0;\">\n <p style=\"color: rgb(107, 107, 108); line-height: 1.2em; font-size: 16px; margin: 4px 0px 0px;\" dir=\"auto\">\n <span style=\"font-size: 16px;\">Total</span>\n </p>\n </td>\n <td style=\" padding: 20px 0 0;\" align=\"right\">\n <strong style=\"font-size: 24px; color: rgb(85, 85, 85);\">RM1,225.07 MYR</strong>\n </td>\n</tr>\n\n<tr>\n <td style=\" padding: 20px 0 0;\"></td>\n <td style=\"color: rgb(107, 107, 108); font-size: 16px; line-height: 1.1; margin-top: 10px; padding: 20px 0px 0px;\" align=\"right\">\n You saved <span style=\"font-size: 16px; color: rgb(85, 85, 85);\">RM365.93 MYR</span>\n </td>\n </tr>\n \n \n \n \n </tbody></table>\n\n</td>\n </tr>\n</tbody></table>\n\n</td>\n </tr>\n </tbody></table>\n </center>\n </td>\n </tr>\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n <td style=\" padding: 40px 0;\">\n <center>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n <h3 style=\"font-weight: normal; font-size: 20px; margin: 0 0 25px;\" dir=\"auto\">Customer information</h3>\n </td>\n </tr>\n </tbody></table>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n \n <table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n \n <td style=\" padding-bottom: 40px; width: 50%;\" valign=\"top\">\n <h4 style=\"font-weight: 500; font-size: 16px; color: rgb(85, 85, 85); margin: 0px 0px 5px;\" dir=\"auto\">Shipping address</h4>\n <p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 0px;\" dir=\"auto\">Dewi Lee<br>B-11 -3A, Laman Baiduri Condominium<br>Jalan SS12/1<br>47500 Subang Jaya SGR<br>Malaysia</p>\n </td>\n \n \n <td style=\" padding-bottom: 40px; width: 50%;\" valign=\"top\">\n <h4 style=\"font-weight: 500; font-size: 16px; color: rgb(85, 85, 85); margin: 0px 0px 5px;\" dir=\"auto\">Billing address</h4>\n <p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 0px;\" dir=\"auto\">Dewi Lee<br>B-11 -3A, Laman Baiduri Condominium<br>Jalan SS12/1<br>47500 Subang Jaya SGR<br>Malaysia</p>\n </td>\n \n </tr>\n </tbody></table>\n <table style=\"width: 100%; border-spacing: 0; border-collapse: collapse;\">\n <tbody><tr>\n \n \n\n<td style=\" padding-bottom: 40px; width: 50%;\" valign=\"top\">\n <h4 style=\"font-weight: 500; font-size: 16px; color: rgb(85, 85, 85); margin: 0px 0px 5px;\" dir=\"auto\">Payment</h4>\n <p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 0px;\" dir=\"auto\">\n \n \n \n \n \n \n \n <img src=\"https://cdn.shopify.com/shopifycloud/shopify/assets/themes_support/notifications/visa-e96781bbd9d5a604ec37ca3959c7200b62b58790536de883a9f29852191da219.png\" height=\"24\" alt=\"Visa\" style=\"min-height: 24px; display: inline-block; margin-right: 10px; margin-top: 5px;\">\n <span style=\"font-size: 16px;\">ending with 0057</span><br>\n \n \n \n \n \n \n \n </p>\n </td>\n\n</tr>\n <tr>\n \n \n <td style=\" padding-bottom: 40px; width: 50%;\" valign=\"top\">\n <h4 style=\"font-weight: 500; font-size: 16px; color: rgb(85, 85, 85); margin: 0px 0px 5px;\" dir=\"auto\">Shipping method</h4>\n <p style=\"color: rgb(107, 107, 108); line-height: 150%; font-size: 16px; margin: 0px;\" dir=\"auto\">\n \n Free Shipping\n \n </p>\n </td>\n \n \n </tr>\n </tbody></table>\n\n</td>\n </tr>\n </tbody></table>\n </center>\n </td>\n </tr>\n</tbody></table>\n\n<table style=\"width: 100%; border-spacing: 0; border-collapse: collapse; border-top-width: 1px; border-top-color: #e5e5e5; border-top-style: solid;\">\n <tbody><tr>\n <td style=\" padding: 35px 0;\">\n <center>\n <table style=\"width: 560px; text-align: left; border-spacing: 0; border-collapse: collapse; margin: 0 auto;\">\n <tbody><tr>\n <td>\n \n <p style=\"color: rgb(73, 75, 77); line-height: 150%; font-size: 14px; margin: 0px;\" dir=\"auto\">If you have any questions, reply to this email or contact us at <a href=\"mailto:support@momcozy.com\" style=\"font-size: 14px; text-decoration: none; color: #1990C6;\" rel=\"noreferrer\">support@momcozy.com</a></p>\n </td>\n </tr>\n </tbody></table>\n </center>\n </td>\n </tr>\n</tbody></table>\n\n\n\n</td>\n </tr>\n </tbody></table>\n \n\n</div></div><blockquote></blockquote></blockquote></div></div>",
"plain_body": "Hi Mom Cozy, How can I download the Invoice for this purchase ? I will need invoice for my tax deduction purpose. Thanks \n \n\n Sent from Yahoo Mail for iPhone\n \n On Friday, May 8, 2026, 9:39 AM, momcozy.com/sea <support@momcozy.com> wrote: \n \n\n \n\nThank you for your order!\n \n\n\n \n \n \n \n \n \n\n\n \n \n\n\n \n \n \n momcozy.com/sea\n \n \n\n\n \n \n \n \n Order #sea2215\n \n \n \n \n \n \n \n\n\n \n \n\n\n \n \n\n\n\n \n \n \n \n \n \n \n \n \n Thank you for your order!\n \n \n \n \n \n \n \n We're getting your order ready to be shipped. We will notify you when it has been sent.\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n \n \n \n \n \n \n View your order\n \n \n \n \n \n \n \n or Visit our store\n\n \n \n\n\n \n \n \n \n\n\n\n \n \n \n \n \n\n\n\n \n \n \n \n \n \n Order summary \n \n \n \n \n \n \n \n \n \n \n\n \n \n \n\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n\n\n \n \n\nMomcozy Air 1 Ultra-slim Breast Pump × 1\n\n\nDouble\n\n \n\n \n \n \n \n WS5QP92R\n (-RM365.93 MYR)\n \n \n \n \n \n \n \n \n \n \n \n RM1,591.00 MYR\n \n \n \n RM1,225.07 MYR\n \n \n \n \n \n \n \n \n\n\n\n\n \n \n \n \n\n\n \n \n Subtotal\n \n \n \n RM1,225.07 MYR\n \n\n\n\n \n \n Shipping\n \n \n \n RM0.00 MYR\n \n\n\n\n \n \n Taxes\n \n \n \n RM0.00 MYR\n \n\n\n\n\n\n \n \n\n \n \n Total\n \n \n \n RM1,225.07 MYR\n \n\n\n\n \n \n You saved RM365.93 MYR\n \n \n \n \n \n \n \n\n\n \n\n\n\n \n \n \n \n \n\n\n\n \n \n \n \n \n \n Customer information \n \n \n \n \n \n \n \n \n \n \n \n Shipping address \n Dewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia \n \n \n \n \n Billing address \n Dewi Lee\nB-11 -3A, Laman Baiduri Condominium\nJalan SS12/1\n47500 Subang Jaya SGR\nMalaysia \n \n \n \n \n \n \n \n \n\n\n Payment \n \n \n \n \n \n \n \n \n \n ending with 0057\n\n \n \n \n \n \n \n \n \n \n\n\n \n \n \n \n Shipping method \n \n \n Free Shipping\n \n \n \n \n \n \n \n\n\n \n \n \n \n \n\n\n\n \n \n \n \n \n \n \n If you have any questions, reply to this email or contact us at support@momcozy.com",
"public": true,
"attachments": [],
"audit_id": 57868690417945,
"locale": "en",
"outbound_locale": null,
"translations": [],
"via": {
"channel": "email",
"source": {
"from": {
"address": "dewish_lee@yahoo.com",
"name": "Dewi Lee",
"original_recipients": [
"dewish_lee@yahoo.com",
"support@momcozy.com"
]
},
"to": {
"name": "Momcozy support",
"address": "support@momcozy.com"
},
"rel": null
}
},
"created_at": "2026-05-13T04:23:25Z",
"metadata": {
"system": {
"message_id": "<1988109174.901468.1778646190245@mail.yahoo.com>",
"client": "WebService/1.1.25725 YahooMailIosMobile",
"email_id": "01KRFS6EXGK04KW24KRJKW30G8",
"raw_email_identifier": "20869961/cb3a7e15-ce93-4836-8ade-6fca0ceb8832.eml",
"json_email_identifier": "20869961/cb3a7e15-ce93-4836-8ade-6fca0ceb8832.json",
"eml_redacted": false
},
"custom": {},
"suspension_type_id": null
}
}
],
"users": [
{
"id": 47982562081433,
"url": "https://rootglobal.zendesk.com/api/v2/users/47982562081433.json",
"name": "Dewi Lee",
"email": "dewish_lee@yahoo.com",
"created_at": "2025-06-15T16:01:00Z",
"updated_at": "2026-04-03T02:20:30Z",
"time_zone": "Asia/Hong_Kong",
"iana_time_zone": "Asia/Hong_Kong",
"phone": null,
"shared_phone_number": null,
"photo": null,
"locale_id": 1,
"locale": "en-US",
"organization_id": null,
"role": "end-user",
"verified": false,
"external_id": null,
"tags": [],
"alias": null,
"active": true,
"shared": false,
"shared_agent": false,
"last_login_at": null,
"two_factor_auth_enabled": null,
"signature": null,
"details": null,
"notes": null,
"role_type": null,
"custom_role_id": null,
"is_billing_admin": null,
"moderator": false,
"ticket_restriction": "requested",
"only_private_comments": false,
"restricted_agent": true,
"suspended": false,
"default_group_id": null,
"report_csv": false,
"user_fields": {
"model": null,
"phone": null,
"consumption_details": null,
"age_information": null,
"user_personal_information": null,
"weight_information": null,
"intentional_product_details": null,
"size_details": null,
"pregnancy_and_lactation_cycle": null,
"order_details": null,
"appid": null
},
"suspension_details": null
},
{
"id": 51758781346457,
"url": "https://rootglobal.zendesk.com/api/v2/users/51758781346457.json",
"name": "BL-A1-Samrtpump-Leilani",
"email": "root-support-48@rootglobal.net",
"created_at": "2025-10-22T09:17:45Z",
"updated_at": "2026-05-13T13:33:06Z",
"time_zone": "Hong Kong",
"iana_time_zone": "Asia/Hong_Kong",
"phone": null,
"shared_phone_number": null,
"photo": null,
"locale_id": 1,
"locale": "en-US",
"organization_id": null,
"role": "agent",
"verified": true,
"external_id": null,
"tags": [],
"alias": "Lindsay",
"active": true,
"shared": false,
"shared_agent": false,
"last_login_at": "2026-05-13T12:52:42Z",
"two_factor_auth_enabled": false,
"signature": "",
"details": "",
"notes": "",
"role_type": 0,
"custom_role_id": 32522474586777,
"is_billing_admin": false,
"moderator": false,
"ticket_restriction": null,
"only_private_comments": false,
"restricted_agent": false,
"suspended": false,
"default_group_id": 53939947982617,
"report_csv": false,
"user_fields": {
"model": null,
"phone": null,
"consumption_details": null,
"age_information": null,
"user_personal_information": null,
"weight_information": null,
"intentional_product_details": null,
"size_details": null,
"pregnancy_and_lactation_cycle": null,
"order_details": null,
"appid": null
},
"suspension_details": null
}
],
"next_page": null,
"previous_page": null,
"count": 2
}