来自卖家 Momcozy 官方店关于订单号 114-8133857-7131427 的退款报价

Refund offer from Seller Momcozy Official Store on Order ID: 114-8133857-7131427
Ticket 1251384 solved normal 2026-05-12T12:42:56Z Zendesk
客服备注 / Agents notes 34029476051481
negative review: Horrible battery life Poor battery-I should of listened to the other reviews. The battery does not last, just using the light for 2 or 3 min at night 4 times a night the battery is dead. Seemed to work okay first few weeks, but then battery just kept getting worse. I contacted customer support and got a list of things to extend the battery life that were redicoulus. Even said to just leave it plugged in at all times then won't have to worry. Don't waste your money spend few extra dollars and buy the better brand. Wish I had!
差评: 电池寿命极差 电池很糟糕——我本该听从其他评价的。电池不耐用,晚上仅仅使用灯 2 或 3 分钟,每晚 4 次,电池就没电了。前几周似乎工作正常,但随后电池情况越来越糟。我联系了客户支持,得到了一堆荒谬的延长电池寿命的建议。甚至说只要一直插着电就不用担心了。别浪费钱了,多花几美元买个更好的品牌吧。真希望我当时买了!
Zendesk 既有问题分类 34154549939865
CPI::Battery drains too quickly
value: cpi__battery_drains_too_quickly
电池耗电过快
销售渠道 / 来源渠道 32685292044825
AMZ
value: amz
产品型号 / 产品线 33749938239513
electrical::White Noise Machine::WN02-App Remote Control
value: electrical_white.noise.machine_m21fwdb03

核心信息

产品字段
会话渠道
{"api": 2}
本地 channel
Agent
更新时间
2026-05-13T06:15:30Z
Requester
模型
gemini-3-flash-preview

中文整合阅读文本

【标题】: 来自卖家 Momcozy 官方店关于订单号 114-8133857-7131427 的退款报价
【分类】: 电池耗电过快
【客服备注】: 差评:电池寿命极差。电池很糟糕——我本该听从其他评价的。电池不耐用,晚上仅使用灯几分钟就没电了。客服给出的延长电池寿命建议很荒谬,甚至让一直插电使用。建议买其他品牌。
【描述】: 客户针对订单 114-8133857-7131427 (ASIN: B099RSXLGH) 要求全额退款。产品为蓝色 Momcozy 婴儿白噪音睡眠仪,总额 31.65。
【会话详情】:
[2026-05-12 12:42:56] (客户 jessica): 订单 ID: 114-8133857-7131427,产品: Momcozy 婴儿白噪音睡眠仪(蓝色)。消息:全额退款。链接: https://www.amazon.com/dp/B099RSXLGH,总额: 31.65。
[2026-05-13 06:15:30] (内部 RT-SYS-Admin): 会话已标记为“无需回复”。

描述与翻译

中文描述

订单 ID: 114-8133857-7131427:

#: 1
ASIN: B099RSXLGH
产品名称: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)

消息:

全额退款
https://www.amazon.com/dp/B099RSXLGH

商品标题: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)
订单 ID: 114-8133857-7131427
订单总额: 31.65

英文/原始描述

Order ID: 114-8133857-7131427:

#: 1
ASIN: B099RSXLGH
Product Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)

Message:

Full refund
https://www.amazon.com/dp/B099RSXLGH

Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)
Order ID: 114-8133857-7131427
Order Total: 31.65

Conversation 中文翻译

#1 internal 2026-05-13T06:15:30Z api Comment RT-SYS-Admin
会话已标记为“无需回复”。
英文原文 / 原始消息
Conversation marked as "No response needed."
#2 customer 2026-05-12T12:42:56Z api Comment jessica
订单 ID: 114-8133857-7131427:

#: 1

ASIN: B099RSXLGH

产品名称: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)

消息:

全额退款

https://www.amazon.com/dp/B099RSXLGH

商品标题: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)

订单 ID: 114-8133857-7131427

订单总额: 31.65
英文原文 / 原始消息
Order ID: 114-8133857-7131427: 

 #: 1

ASIN: B099RSXLGH

Product Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue) 

 Message: 

 Full refund

https://www.amazon.com/dp/B099RSXLGH 

 Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)

Order ID: 114-8133857-7131427

Order Total: 31.65

全部自定义字段

field_id显示名 / 选项名value
32685292044825AMZamz
33749938239513electrical::White Noise Machine::WN02-App Remote Controlelectrical_white.noise.machine_m21fwdb03
34029476051481negative review: Horrible battery life Poor battery-I should of listened to the other reviews. The battery does not last, just using the light for 2 or 3 min at night 4 times a night the battery is dead. Seemed to work okay first few weeks, but then battery just kept getting worse. I contacted customer support and got a list of things to extend the battery life that were redicoulus. Even said to just leave it plugged in at all times then won't have to worry. Don't waste your money spend few extra dollars and buy the better brand. Wish I had!
34154549939865CPI::Battery drains too quicklycpi__battery_drains_too_quickly

更多原始信息

提取后的分类输入 JSON
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    "agents_notes": "negative review:\nHorrible battery life\nPoor battery-I should of listened to the other reviews. The battery does not last, just using the light for 2 or 3 min at night 4 times a night the battery is dead. Seemed to work okay first few weeks, but then battery just kept getting worse. I contacted customer support and got a list of things to extend the battery life that were redicoulus. Even said to just leave it plugged in at all times then won't have to worry. Don't waste your money spend few extra dollars and buy the better brand. Wish I had!",
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      "text": "Order ID: 114-8133857-7131427: \n\n #: 1\n\nASIN: B099RSXLGH\n\nProduct Name: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue) \n\n Message: \n\n Full refund\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n Item Title: Baby Sound Machine, Momcozy White Noise Machine for Baby Sleeping with Night Light, Toddler Sleep Trainer with 34 Soothing Sounds, Timer, App Remote Control, Personal Sleep Routine (Blue)\n\nOrder ID: 114-8133857-7131427\n\nOrder Total: 31.65"
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翻译 JSON
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  "translated_description": "订单 ID: 114-8133857-7131427:\n\n#: 1\nASIN: B099RSXLGH\n产品名称: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)\n\n消息:\n\n全额退款\nhttps://www.amazon.com/dp/B099RSXLGH\n\n商品标题: Momcozy 婴儿白噪音睡眠仪,带夜灯,34 种舒缓声音,计时器,App 远程控制,个人睡眠习惯设置(蓝色)\n订单 ID: 114-8133857-7131427\n订单总额: 31.65",
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  "translated_category_label": "电池耗电过快",
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      "translated_text": "会话已标记为“无需回复”。"
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      "created_at": "2026-05-12T12:42:56Z",
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    "原文中的 'redicoulus' 为 'ridiculous' 的拼写错误,已翻译为 '荒谬的'。",
    "产品标题在描述和消息中重复出现,已统一翻译。"
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