来自卖家 Momcozy 官方旗舰店关于订单 ID: 113-7544830-3372236 的退款提议

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  "translated_description": "订单 ID: 113-7544830-3372236：\n\n#: 1\nASIN: B099RSXLGH\n产品名称：婴儿睡眠音箱，Momcozy 婴儿白噪音睡眠仪（带夜灯），幼儿睡眠训练器，34 种舒缓睡眠声音，定时器，App 远程控制，个性化睡眠常规闹钟（蓝色）\n\n消息：\n\n全额退款\nhttps://www.amazon.com/dp/B099RSXLGH\n\n商品标题：婴儿睡眠音箱，Momcozy 婴儿白噪音睡眠仪（带夜灯），幼儿睡眠训练器，34 种舒缓睡眠声音，定时器，App 远程控制，个性化睡眠常规闹钟（蓝色）\n订单 ID: 113-7544830-3372236\n订单状态：已发货\n订单总额：28.69",
  "translated_agents_notes": "差评\n“功能强大。功能性差\n2 年前我收到了这个睡眠仪作为我大孩子的婴儿送礼会礼物。说实话，我非常喜欢它的所有功能。随着她长大，我们不仅在睡觉时间使用它，还使用日程功能来安排午睡和玩耍时间计时。音质还可以，对 2 岁的孩子来说完全没问题。我们一直插着电源，因为电池寿命不太好。大约一个月后，它甚至连一整晚都坚持不下来。所以现在它只能永久插着电。\n我对这个睡眠仪最大的不满是它总是在几天后随机停止工作！！我必须完全进行那种老式的‘拔掉电源再重新插上’的操作才能让它重新运行。这种情况持续了大约一年，现在我发现自己不得不每隔一天就做一次。这非常令人沮丧，因为我喜欢这个品牌生产的其他所有产品，也认可他们产品的质量。可惜这个不是。我希望它能更好！！我非常喜欢其他功能，足以让我...”",
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      "translated_text": "订单 ID: 113-7544830-3372236: \n\n #: 1\n\nASIN: B099RSXLGH\n\n产品名称: 婴儿睡眠音箱，Momcozy 婴儿白噪音睡眠仪（带夜灯），幼儿睡眠训练器，34 种舒缓睡眠声音，定时器，App 远程控制，个性化睡眠常规闹钟（蓝色） \n\n 消息: \n\n 全额退款\n\nhttps://www.amazon.com/dp/B099RSXLGH \n\n 商品标题: 婴儿睡眠音箱，Momcozy 婴儿白噪音睡眠仪（带夜灯），幼儿睡眠训练器，34 种舒缓睡眠声音，定时器，App 远程控制，个性化睡眠常规闹钟（蓝色）\n\n订单 ID: 113-7544830-3372236\n\n订单状态: 已发货\n\n订单总额: 28.69"
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  "chinese_reading_text": "【标题】来自卖家 Momcozy 官方旗舰店关于订单 ID: 113-7544830-3372236 的退款提议\n【既有分类】产品质量问题 (EPI) :: 突然停止工作\n【产品信息】ASIN: B099RSXLGH | 婴儿睡眠音箱 (蓝色)\n【客服备注】差评内容：客户反馈产品功能丰富但质量欠佳，电池寿命短必须插电使用，且频繁出现死机需要拔插电源才能恢复，现频率已增加至每隔一天一次。\n【描述】订单 113-7544830-3372236 详情，金额 28.69，客户要求全额退款。\n【会话记录】\n[2026-05-12 11:44 CUSTOMER]: 订单 ID: 113-7544830-3372236，产品为 Momcozy 婴儿白噪音睡眠仪。消息：全额退款。状态：已发货，总额：28.69。\n[2026-05-13 03:12 INTERNAL]: 会话已标记为“无需回复”。",
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    "该工单主要是基于 Amazon 负面评价触发的退款处理流程。"
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