提取后的分类输入 JSON
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"description": "Hello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is 1372107\n\nRegards\n\nMonique",
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"text": "Hello,\n \nThank you for bringing this to our attention. We're genuinely sorry to hear about the issue from your pump and truly appreciate you taking the time to work through this with us.\n \n● To better analyze the issue you are experiencing, please provide UDI (Unique Device Identifier) information from the bottom of the packaging box and a picture of the bottom of the motor. You can obtain the UDI by scanning the QR code next to the production date and SN (Serial Number) on the packaging box. If the packaging box has been discarded or there is no UDI label on the box, you can also obtain the product serial number by scanning the QR code on the bottom of the device.\n \nWe can replace or refund your order. Please let us know your choice. For a replacement, please provide your complete shipping address. For a refund, please indicate if your original payment method is still valid.\n \nLet's start with some simple troubleshooting steps. If you could film a short video while following these instructions, it would give us valuable insight into what's happening:\n \nStep-by-Step Check:\n• Charge & Update: Please ensure the motor is fully charged and your Momcozy app is updated to the latest version.\n• Power On & Select Mode: Turn on the motor and set it to Expression Mode.\n• Check Airflow Sound: Gently place your finger over the motor's suction port, alternately blocking and releasing it while listening to the airflow sound.\n• Adjust Suction Level: Gradually increase the suction level and repeat the airflow check, noting if the sound becomes louder.\n \nComfort & Fit Matters:\n• Check the seal: Ensure all accessories are securely connected and your bra provides a snug fit for proper attachment\n• Verify flange size: Please measure both nipples when erect to confirm you're using the right flange or insert size\n• Inspect accessories: Look for any wear or damage - we recommend replacing parts every 3 months for optimal performance\n• Find your comfort level: Gradually increase suction until slightly uncomfortable, then reduce by one level\n \nThank you for your support and cooperation. Please feel free to contact us if you have any questions.\n \nWe look forward to your reply.\n \nBest regards, \nMomcozy Customer Support Team"
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"text": "Hello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is 1372107 \n \n Regards \n Monique"
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"description": "Hello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is 1372107\n\n\nRegards\n\nMonique",
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"body": "Hello,\n \nThank you for bringing this to our attention. We're genuinely sorry to hear about the issue from your pump and truly appreciate you taking the time to work through this with us.\n \n● To better analyze the issue you are experiencing, please provide UDI (Unique Device Identifier) information from the bottom of the packaging box and a picture of the bottom of the motor. You can obtain the UDI by scanning the QR code next to the production date and SN (Serial Number) on the packaging box. If the packaging box has been discarded or there is no UDI label on the box, you can also obtain the product serial number by scanning the QR code on the bottom of the device.\n \nWe can replace or refund your order. Please let us know your choice. For a replacement, please provide your complete shipping address. For a refund, please indicate if your original payment method is still valid.\n \nLet's start with some simple troubleshooting steps. If you could film a short video while following these instructions, it would give us valuable insight into what's happening:\n \nStep-by-Step Check:\n• Charge & Update: Please ensure the motor is fully charged and your Momcozy app is updated to the latest version.\n• Power On & Select Mode: Turn on the motor and set it to Expression Mode.\n• Check Airflow Sound: Gently place your finger over the motor's suction port, alternately blocking and releasing it while listening to the airflow sound.\n• Adjust Suction Level: Gradually increase the suction level and repeat the airflow check, noting if the sound becomes louder.\n \nComfort & Fit Matters:\n• Check the seal: Ensure all accessories are securely connected and your bra provides a snug fit for proper attachment\n• Verify flange size: Please measure both nipples when erect to confirm you're using the right flange or insert size\n• Inspect accessories: Look for any wear or damage - we recommend replacing parts every 3 months for optimal performance\n• Find your comfort level: Gradually increase suction until slightly uncomfortable, then reduce by one level\n \nThank you for your support and cooperation. Please feel free to contact us if you have any questions.\n \nWe look forward to your reply.\n \nBest regards, \nMomcozy Customer Support Team",
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"body": "Hello,\n\nThank you for bringing this to our attention. We're genuinely sorry to hear about the issue from your pump and truly appreciate you taking the time to work through this with us.\n\n● To better analyze the issue you are experiencing, please provide UDI (Unique Device Identifier) information from the bottom of the packaging box and a picture of the bottom of the motor. You can obtain the UDI by scanning the QR code next to the production date and SN (Serial Number) on the packaging box. If the packaging box has been discarded or there is no UDI label on the box, you can also obtain the product serial number by scanning the QR code on the bottom of the device.\n\nWe can replace or refund your order. Please let us know your choice. For a replacement, please provide your complete shipping address. For a refund, please indicate if your original payment method is still valid.\n\nLet's start with some simple troubleshooting steps. If you could film a short video while following these instructions, it would give us valuable insight into what's happening:\n\nStep-by-Step Check:\n• Charge & Update: Please ensure the motor is fully charged and your Momcozy app is updated to the latest version.\n• Power On & Select Mode: Turn on the motor and set it to Expression Mode.\n• Check Airflow Sound: Gently place your finger over the motor's suction port, alternately blocking and releasing it while listening to the airflow sound.\n• Adjust Suction Level: Gradually increase the suction level and repeat the airflow check, noting if the sound becomes louder.\n\nComfort & Fit Matters:\n• Check the seal: Ensure all accessories are securely connected and your bra provides a snug fit for proper attachment\n• Verify flange size: Please measure both nipples when erect to confirm you're using the right flange or insert size\n• Inspect accessories: Look for any wear or damage - we recommend replacing parts every 3 months for optimal performance\n• Find your comfort level: Gradually increase suction until slightly uncomfortable, then reduce by one level\n\nThank you for your support and cooperation. Please feel free to contact us if you have any questions.\n\nWe look forward to your reply.\n\nBest regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello,<br> <br>Thank you for bringing this to our attention. We're genuinely sorry to hear about the issue from your pump and truly appreciate you taking the time to work through this with us.<br> <br>● To better analyze the issue you are experiencing, please provide UDI (Unique Device Identifier) information from the bottom of the packaging box and a picture of the bottom of the motor. You can obtain the UDI by scanning the QR code next to the production date and SN (Serial Number) on the packaging box. If the packaging box has been discarded or there is no UDI label on the box, you can also obtain the product serial number by scanning the QR code on the bottom of the device.<br> <br>We can replace or refund your order. Please let us know your choice. For a replacement, please provide your complete shipping address. For a refund, please indicate if your original payment method is still valid.<br> <br>Let's start with some simple troubleshooting steps. If you could film a short video while following these instructions, it would give us valuable insight into what's happening:<br> <br>Step-by-Step Check:<br>• Charge & Update: Please ensure the motor is fully charged and your Momcozy app is updated to the latest version.<br>• Power On & Select Mode: Turn on the motor and set it to Expression Mode.<br>• Check Airflow Sound: Gently place your finger over the motor's suction port, alternately blocking and releasing it while listening to the airflow sound.<br>• Adjust Suction Level: Gradually increase the suction level and repeat the airflow check, noting if the sound becomes louder.<br> <br>Comfort & Fit Matters:<br>• Check the seal: Ensure all accessories are securely connected and your bra provides a snug fit for proper attachment<br>• Verify flange size: Please measure both nipples when erect to confirm you're using the right flange or insert size<br>• Inspect accessories: Look for any wear or damage - we recommend replacing parts every 3 months for optimal performance<br>• Find your comfort level: Gradually increase suction until slightly uncomfortable, then reduce by one level<br> <br>Thank you for your support and cooperation. Please feel free to contact us if you have any questions.<br> <br>We look forward to your reply.<br> <br>Best regards, <br>Momcozy Customer Support Team<br></div>",
"plain_body": "Hello,\n \nThank you for bringing this to our attention. We're genuinely sorry to hear about the issue from your pump and truly appreciate you taking the time to work through this with us.\n \n● To better analyze the issue you are experiencing, please provide UDI (Unique Device Identifier) information from the bottom of the packaging box and a picture of the bottom of the motor. You can obtain the UDI by scanning the QR code next to the production date and SN (Serial Number) on the packaging box. If the packaging box has been discarded or there is no UDI label on the box, you can also obtain the product serial number by scanning the QR code on the bottom of the device.\n \nWe can replace or refund your order. Please let us know your choice. For a replacement, please provide your complete shipping address. For a refund, please indicate if your original payment method is still valid.\n \nLet's start with some simple troubleshooting steps. If you could film a short video while following these instructions, it would give us valuable insight into what's happening:\n \nStep-by-Step Check:\n• Charge & Update: Please ensure the motor is fully charged and your Momcozy app is updated to the latest version.\n• Power On & Select Mode: Turn on the motor and set it to Expression Mode.\n• Check Airflow Sound: Gently place your finger over the motor's suction port, alternately blocking and releasing it while listening to the airflow sound.\n• Adjust Suction Level: Gradually increase the suction level and repeat the airflow check, noting if the sound becomes louder.\n \nComfort & Fit Matters:\n• Check the seal: Ensure all accessories are securely connected and your bra provides a snug fit for proper attachment\n• Verify flange size: Please measure both nipples when erect to confirm you're using the right flange or insert size\n• Inspect accessories: Look for any wear or damage - we recommend replacing parts every 3 months for optimal performance\n• Find your comfort level: Gradually increase suction until slightly uncomfortable, then reduce by one level\n \nThank you for your support and cooperation. Please feel free to contact us if you have any questions.\n \nWe look forward to your reply.\n \nBest regards, \nMomcozy Customer Support Team",
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"body": "\n\nHello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is 1372107\n\n\n\n\n\nRegards\n\n\n\nMonique",
"html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div dir=\"auto\"><div dir=\"auto\"><br></div><div dir=\"auto\">Hello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is <span style=\"background-color: rgb(255, 255, 255); color: rgb(0, 0, 0); font-size: 14px; text-align: center;\">1372107</span></div><div dir=\"auto\"><br></div><div dir=\"auto\"><br></div><div dir=\"auto\">Regards</div><div dir=\"auto\"><br></div><div dir=\"auto\">Monique </div></div></div>",
"plain_body": "Hello I purchased pumps 31/12/25 and have only just starting to use them last 2 months and every time I use them I will be lucky to pull out 15 ml of milk I thought I had an issue with supply but I used another brand cordless pump I will pump 100ml. I have tried multiply different programs etc and sometimes I am not able to pump anything. My order number is 1372107 \n \n Regards \n Monique ",
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