提取后的分类输入 JSON
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"subject": "Re: Momcozy Re: Fwd: Warranty Claim — Momcozy M9 Double Breast Pump (Both Cups Cracked, Same Spot)",
"description": "This is a follow-up to your previous request #1162845 \"Fwd: Warranty Claim — Momco...\"\n\nCan you provide the tracking? It didn’t get here yet. \n\nWilliam Schulz",
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"text": "Hello,\n \nThank you for reaching out again. We sincerely apologize for the delay in receiving your replacement. The tracking number for your package is YT2612000706213424, and you can monitor its status here: https://www.yuntrack.com/parcelTracking?id=YT2612000706213424.\n \nDue to a high volume of orders, the shipment was delayed, and we truly appreciate your patience during this time.\n \nAs a small token of our apology for the inconvenience, we would like to offer you a $20 USD discount code valid for any purchase on our official Momcozy website. If you would like to receive this discount code, please let us know, and we will gladly provide it.\n \nThank you once again for your understanding and patience.\n \nWarm regards,\nMomcozy Customer Support Team"
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"text": "This is a follow-up to your previous request #1162845 \"Fwd: Warranty Claim — Momco...\" Can you provide the tracking? It didn’t get here yet. \n \n William Schulz"
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"body": "Hello,\n \nThank you for reaching out again. We sincerely apologize for the delay in receiving your replacement. The tracking number for your package is YT2612000706213424, and you can monitor its status here: https://www.yuntrack.com/parcelTracking?id=YT2612000706213424.\n \nDue to a high volume of orders, the shipment was delayed, and we truly appreciate your patience during this time.\n \nAs a small token of our apology for the inconvenience, we would like to offer you a $20 USD discount code valid for any purchase on our official Momcozy website. If you would like to receive this discount code, please let us know, and we will gladly provide it.\n \nThank you once again for your understanding and patience.\n \nWarm regards,\nMomcozy Customer Support Team",
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conversation_raw_json
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"body": "Hello,\n\nThank you for reaching out again. We sincerely apologize for the delay in receiving your replacement. The tracking number for your package is **YT2612000706213424**, and you can monitor its status here: https://www.yuntrack.com/parcelTracking?id=YT2612000706213424.\n\nDue to a high volume of orders, the shipment was delayed, and we truly appreciate your patience during this time.\n\nAs a small token of our apology for the inconvenience, we would like to offer you a $20 USD discount code valid for any purchase on our official Momcozy website. If you would like to receive this discount code, please let us know, and we will gladly provide it.\n\nThank you once again for your understanding and patience.\n\nWarm regards,\nMomcozy Customer Support Team",
"html_body": "<div class=\"zd-comment\" dir=\"auto\">Hello,<br> <br>Thank you for reaching out again. We sincerely apologize for the delay in receiving your replacement. The tracking number for your package is <strong>YT2612000706213424</strong>, and you can monitor its status here: <a rel=\"noopener noreferrer\" href=\"https://www.yuntrack.com/parcelTracking?id=YT2612000706213424\">https://www.yuntrack.com/parcelTracking?id=YT2612000706213424</a>.<br> <br>Due to a high volume of orders, the shipment was delayed, and we truly appreciate your patience during this time.<br> <br>As a small token of our apology for the inconvenience, we would like to offer you a $20 USD discount code valid for any purchase on our official Momcozy website. If you would like to receive this discount code, please let us know, and we will gladly provide it.<br> <br>Thank you once again for your understanding and patience.<br> <br>Warm regards,<br>Momcozy Customer Support Team<br></div>",
"plain_body": "Hello,\n \nThank you for reaching out again. We sincerely apologize for the delay in receiving your replacement. The tracking number for your package is YT2612000706213424, and you can monitor its status here: https://www.yuntrack.com/parcelTracking?id=YT2612000706213424.\n \nDue to a high volume of orders, the shipment was delayed, and we truly appreciate your patience during this time.\n \nAs a small token of our apology for the inconvenience, we would like to offer you a $20 USD discount code valid for any purchase on our official Momcozy website. If you would like to receive this discount code, please let us know, and we will gladly provide it.\n \nThank you once again for your understanding and patience.\n \nWarm regards,\nMomcozy Customer Support Team",
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"body": "This is a follow-up to your previous request #1162845 \"Fwd: Warranty Claim — Momco...\"\nCan you provide the tracking? It didn’t get here yet.\n\n\n\n\nWilliam Schulz",
"html_body": "<div class=\"zd-comment\" dir=\"auto\"><div>This is a follow-up to your previous request <a href=\"/agent/tickets/1162845\" target=\"_blank\" rel=\"ticket\">#1162845</a> \"Fwd: Warranty Claim — Momco...\"</div>Can you provide the tracking? It didn’t get here yet. <div><br></div><div><br><div dir=\"ltr\">William Schulz<div><br></div></div><div dir=\"ltr\"><br></div></div></div>",
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