回复：关于您的处理进度再次打扰，深表歉意

Re: We apologize for bothering you again about your issue
Ticket 1250378 closed normal 2026-05-12T03:29:09Z Zendesk
客服备注 / Agents notes 34029476051481
yes it is the same address as delivered before 13 Thirza Glade, Riverstone NSW 2765 补发订单吸力差，下封邮件确认用户是要S12 pro quick? 确认补发地址
是的，地址与之前送达的地址相同 13 Thirza Glade, Riverstone NSW 2765 补发订单吸力差，下封邮件确认用户是要S12 pro quick? 确认补发地址
Zendesk 既有问题分类 34154549939865
CPI::Weak suction
value: cpi__weak_suction
吸力弱
销售渠道 / 来源渠道 32685292044825
Shopify::Official web
value: shopify_official_web
产品型号 / 产品线 33749938239513
milk pump::Momcozy::Air 1
value: milk_pump__momcozy__air_1

核心信息

产品字段
milk pump::Momcozy::Air 1
会话渠道
{"system": 1, "web": 1}
本地 channel
Agent
更新时间
2026-05-12T03:29:25Z
Requester
空
模型
gemini-3-flash-preview

中文整合阅读文本

【标题】回复：关于您的处理进度再次打扰，深表歉意
【既有分类】吸力弱
【产品/渠道】milk pump::Momcozy::Air 1 | Agent
【客服备注】是的，地址与之前送达的地址相同
13 Thirza Glade, Riverstone NSW 2765
补发订单吸力差，下封邮件确认用户是要S12 pro quick? 确认补发地址
【描述翻译】这是对您之前请求 #1206585 "Re: Momcozy Re: Fwd: Order ..." 的后续跟进

你好，客服支持

关于这个有什么进展吗？

这非常令人沮丧且非常令人失望。

直到今天我还没有收到任何关于此事的进展，请告知这是否会得到解决。

谢谢

诚挚的问候，
Asha Madaswamy,
电话: +61- 452607510
linkedin.com/in/ashamadaswamy9

【会话详情】
2026-05-12 03:29:09 [客户] Asha Madaswamy: 这是对您之前请求 #1206585 "Re: Momcozy Re: Fwd: Order ..." 的后续跟进
你好，客服支持
关于这个有什么进展吗？
这非常令人沮丧且非常令人失望。
直到今天我还没有收到任何关于此事的进展，请告知这是否会得到解决。
谢谢，诚挚的问候，
Asha Madaswamy, 电话: +61- 452607510 linkedin.com/in/ashamadaswamy9

2026-05-12 03:29:25 [内部] RT-SYS-Admin: 此请求已关闭，并自动合并到请求 #1243068 "Re: We apologize for bothering you again about your issue"。

描述与翻译

中文描述

这是对您之前请求 #1206585 "Re: Momcozy Re: Fwd: Order ..." 的后续跟进

你好，客服支持

关于这个有什么进展吗？

这非常令人沮丧且非常令人失望。

直到今天我还没有收到任何关于此事的进展，请告知这是否会得到解决。

谢谢

诚挚的问候，
Asha Madaswamy,
电话: +61- 452607510
linkedin.com/in/ashamadaswamy9 (https://www.linkedin.com/in/ashamadaswamy9)

英文/原始描述

This is a follow-up to your previous request #1206585 "Re: Momcozy Re: Fwd: Order ..."

Hi Support

Is there any update on this?

This is very frustrating and very disappointing.

I haven’t received any update on this till date, please kindly advise me if this will be resolved or not.

Thanks

Warm Regards,
Asha Madaswamy,
M: +61- 452607510
linkedin.com/in/ashamadaswamy9 (https://www.linkedin.com/in/ashamadaswamy9)

Conversation 中文翻译

#1 internal 2026-05-12T03:29:25Z system Comment RT-SYS-Admin
此请求已关闭，并自动合并到请求 #1243068 "Re: We apologize for bothering you again about your issue"。
英文原文 / 原始消息 
This request was closed and auto merged into request #1243068 "Re: We apologize for bothering you again about your issue".
#2 customer 2026-05-12T03:29:09Z web Comment Asha Madaswamy
这是对您之前请求 #1206585 "Re: Momcozy Re: Fwd: Order ..." 的后续跟进
你好，客服支持
关于这个有什么进展吗？
这非常令人沮丧且非常令人失望。
直到今天我还没有收到任何关于此事的进展，请告知这是否会得到解决。
谢谢，诚挚的问候，
Asha Madaswamy, 电话: +61- 452607510 linkedin.com/in/ashamadaswamy9
英文原文 / 原始消息 
This is a follow-up to your previous request #1206585 "Re: Momcozy Re: Fwd: Order ..." 
Hi Support 
 Is there any update on this? 
 This is very frustrating and very disappointing. 
 I haven’t received any update on this till date, please kindly advise me if this will be resolved or not. 
 Thanks Warm Regards,
 Asha Madaswamy, M: +61- 452607510 linkedin.com/in/ashamadaswamy9

全部自定义字段

field_id显示名 / 选项名value
32685292044825Shopify::Official webshopify_official_web
33749938239513milk pump::Momcozy::Air 1milk_pump__momcozy__air_1
34029476051481yes it is the same address as delivered before 13 Thirza Glade, Riverstone NSW 2765 补发订单吸力差，下封邮件确认用户是要S12 pro quick? 确认补发地址
34154549939865CPI::Weak suctioncpi__weak_suction

更多原始信息

提取后的分类输入 JSON 
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翻译 JSON 
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  "translated_agents_notes": "是的，地址与之前送达的地址相同 \n13 Thirza Glade, Riverstone NSW 2765 \n补发订单吸力差，下封邮件确认用户是要S12 pro quick? 确认补发地址",
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      "created_at": "2026-05-12T03:29:09Z",
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      "translated_text": "这是对您之前请求 #1206585 \"Re: Momcozy Re: Fwd: Order ...\" 的后续跟进\n你好，客服支持\n关于这个有什么进展吗？\n这非常令人沮丧且非常令人失望。\n直到今天我还没有收到任何关于此事的进展，请告知这是否会得到解决。\n谢谢，诚挚的问候，\nAsha Madaswamy, 电话: +61- 452607510 linkedin.com/in/ashamadaswamy9"
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      "html_body": "<div class=\"zd-comment\" dir=\"auto\"><div>This is a follow-up to your previous request <a href=\"/agent/tickets/1206585\" target=\"_blank\" rel=\"ticket\">#1206585</a> \"Re: Momcozy Re: Fwd: Order ...\"</div><div dir=\"auto\"><br>Hi&nbsp;Support</div><div dir=\"auto\"><br></div><div dir=\"auto\">Is there any update&nbsp;on this?</div><div dir=\"auto\"><br></div><div dir=\"auto\">This is very frustrating and very disappointing.&nbsp;</div><div dir=\"auto\"><br></div><div dir=\"auto\">I haven’t received any update on this till date, please kindly advise me if this will be resolved or not.&nbsp;</div><div dir=\"auto\"><br></div><div dir=\"auto\">Thanks&nbsp;</div><div dir=\"auto\"><div dir=\"auto\"><div dir=\"ltr\"><div dir=\"ltr\"><div>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div>Warm Regards<b>,<br></b><div><div dir=\"ltr\"><b>Asha Madaswamy,</b>&nbsp;</div></div></div><div>M: +61- 452607510</div><div dir=\"ltr\"><a href=\"https://www.linkedin.com/in/ashamadaswamy9\" style=\"font-size: 14px; vertical-align: var(--artdeco-reset-base-vertical-align-baseline); text-decoration: var(--artdeco-reset-link-text-decoration-none); font-weight: var(--font-weight-bold); border: var(--artdeco-reset-link-border-zero); line-height: 1.42857;  padding: var(--artdeco-reset-base-padding-zero);\" rel=\"noreferrer\">linkedin.com/in/ashamadaswamy9</a><br></div></div></div></div></div><div><br></div><div><br></div></div>",
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